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Job Details
Travel Sales Coach
Permanent
Travel Sales Coach Woking £22K-£24K Our client is looking for a Sales Coach to develop the sales team and all consultants, through on-going coaching and training to ensure the sales team deliver sensational customer service. Key Responsibilities Train and coach the sales teams to deliver outstanding sales and customer service The design and delivery of structured training to all consultants in all aspects of the travel industry and delivery of sensational customer service on every call Live call listening with every sales consultant every week Ensure all sales consultants deliver to the customer experience sales process on every call To work closely with the Sales Manager to accurately identify the on-going development needs of all the sales consultants and team as a whole Develop a structured coaching and training programme with each individual To accurately map and measure the progress made with each individual through coaching and training Develop, write and deliver a variety of training materials that back up the individual and team development programme To consistently evaluate the effectiveness of coaching and training To assist with the co-ordination of external training Provide classroom training were applicable The ideal candidate will have previous experience in a Travel Sales role. Previous training experience, particularly with a GDS or other computer reservation system knowledge is a must. For further information call Bev on 0871 231 0455 or email your CV (see
Location: Woking, Surrey Reference: JSBK06130 Agency: T & T Travel & Training Solutions Contact: Bev King Salary/Rate: £22k-£24k Posted Date: 06/05/2008 19:08:41
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