Applicants must be eligible to work in the specified location
FinXL IT Professional Services. We are an innovative Australian owned company providing our clients with technology enabled business solutions and consulting services. As the 'go-to' mid-tier Service Provider for many Australian and International clients, FinXL enjoys a diverse client portfolio.
We have an outstanding opportunity for a Business Process Analyst with a strong background in telecommunications to join this leading organisation and work across a large program.
To be successful in this role you will need;
Excellent facilitation and stakeholder management skills
Must have previous telecommunication domain experience
Experience managing process change
Leading process redesign workshops
Educating business users responsible for managing and operating business processes
Monitoring, measuring and providing feedback on process performance
Facilitating process workshops that involve eliciting process requirements and liaising with users
Conduct requirements gathering, process modelling, workshops, stakeholder interviews.
Contribute to process flow documentation.
Manage client relationship and expectation working with other IT Services organisations.
Effective presentation and documentation skills across:
o Non-functional requirements
o Systems investigation and analysis
o Support documentation
o Running of workshops
o Large scale program/project experience (multi discipline, cross functional)
o Qlikview or other reporting/BI tools
o Mid to advanced level of MS Excel, PowerPoint, Visio proficiency
Highly developed interpersonal, written and oral communication skills to be able to communicate with and present information to both business and information technology stakeholders.
Demonstrated ability to manage conflicting priorities, meet deadlines and exercise professional judgement in a constructive manner.
Demonstrated ability to work in a team environment with limited direction, and deliver high quality results within required timeframes in a complex, sometimes ambiguous and dynamic environment.
Please note, due to the large number of anticipated applications, only successful applicants will be contacted.
Melbourne Inner, Victoria, Australia
80 - 90 per hour
21/03/2017 7:03:02 AM
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