Service Desk Engineer - Azure Our client is urgently looking for an experienced Service Desk Engineer to join their team based near Reading on a permanent basis. The successful candidate will have a strong understanding of Cloud computing, ideally Microsoft Azure. You will carry out technical troubleshooting and diagnostics, aiming to resolve tickets in-house. Where necessary, tickets requiring additional support will need managed escalations to third-parties. You will be rewarded with an excellent salary, as well as a brilliant benefits package including annual leave, pension scheme, free...  more ->

Service Now Developer/Engineer- London Based Permanent Hybrid role - Once or twice a week into the office in London Salary - £90,000 + bonus + benefits Working with a prestigious consultancy firm My client has been voted the best consultancy to work for six years in a row and are now looking for an individual to head up a new greenfield ServiceNow implementation. We are NOT looking for a people manager but more of a very strong techie/developer with ServiceNow who has some people management skills. It is a very technical role and an extremely important role/implementation for my client. Can...  more ->

Service Designer - ITSM London - Hybrid 2 days per week onsite 6 months £450 - £550 - inside IR35 My client is currently seeking a hands on ITSM Service Designer to join them on a new implementation of an Enterprise Service Management platform. You will play a key role in the success of the redesign to current services and the design of new services, journeys and support of workflow and processes. To be successful in this role you will have a strong background within IT Service Mnagaent (ITSM) and in-depth understanding of service management tooling used to deliver services. This role is...  more ->

Service Designer 6 months Inside IR35 Hybrid (1-2 days a week) Our client in the Further Education Sector is currently looking to recruit a Service Designer to join them on a 6-month contract. Our client is undertaking a strategic programme to implement an Enterprise Service Management platform. This is a critical enabler for several institution-wide strategic initiatives. Key to the success of this is re-design of current - and design of new - services, journeys, and supporting workflows and processes. Key responsibilities Service architecture and design of both IT and business services,...  more ->

Service Desk Specialist - Advertising - £200 pd Inside IR35 Our leading advertising client now requires a talented Service Desk Specialist with great customer service skills. This is an opportunity to work with an organisation with an international presence, and to gain experience in their impressive IT department. The Service Desk Specialist will be responsible for managing end-user requests and dealing with service incidents. You will be proving Level 1 and Level 2 support and will include providing hands-on and remote fixes where appropriate. Key Skills: Proven experience in Service Desk...  more ->

Service Manager - Wealth Management - London, Newcastle or Edinburgh (hybrid working) My client, a leading Wealth Management firm, is looking for a Service Manager to join them on a Permanent basis. The successful candidate will work on all aspects of service management in their Custody and Settlements function. Role responsibilities and requirements: Established experience of working as a Service Manager in either the Investment, Asset or Wealth Management sectors. Proven experience of working with difficult and complex third party vendor/suppliers. Previous experience of independently...  more ->

Service Designer - Government - Remote Tecknuovo is a digital technology consultancy with a Deliberately Different approach. This means we focus on people, not technology. We move at pace, and ensure Zero Dependency on us at the end of each project. Our mission is to challenge our industry's norm of supplier dependency. We don't only build and deliver solutions - we train and up-skill our customer's teams to transfer complete ownership to them after we exit the project. We help our customers achieve lasting transformation. We are Techies, chefs, wannabe sportsmen, coders, mothers, fathers,...  more ->

REQUIRED: SERVICE MANAGER - SC OR DV CLEARED LOCATION: FT ONSITE IN EITHER LEICESTER OR HURSLEY DURATION: 12 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified Service Manager required. * 5+ Years working within an IT Service Management environment * Ability to analyse problems and issues and develop practical solutions * Knowledge of SLAs/OLAs/Contracts and their relationships * Track record of achieving performance & delivery targets * Ability to develop solutions with focus on customer needs * Working use of Microsoft Productivity Tools...  more ->

Job Details - Contract(Service Desk analyst, Wiltshire, 200p/d Outside IR35 onsite working) Service Desk Analyst, Help Desk Engineer, First Line Support, MS Office, Windows 10 is required by our services client based near Salisbury, Wiltshire. 180 - 200 per day Outside IR35 Commutable from Devizes, Basingstoke, Andover, Bath, Amesbury, Swindon, Trowbridge, Chippenham, Marlborough. 5 days on site then moving to hybrid working. Due to remote location own transport is essential and candidates must be local to site. Outside of scope of IR35 Working in an SC Security Cleared environment....  more ->

We are looking for an experienced Service Engineer to cover a route across the Southall post code area. As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Orpington Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to...  more ->

My financial services client based out is looking for a Service Desk Engineer to join their team. Rate: £225/day negotiable Inside IR35 Location: 3-5 days a week in the office - Central London Duration: 6 months + Extensions Job Description Skills/Experience required Windows 7,10 Office 365 Windows Server - AD, GPO 1st/2nd line Desktop Support Experience Strong analytical and problem-solving skills 6. Team player For immediate consideration please apply online and contact Dominik Bart at Franklin Fitch more ->

Your new company I am currently partnered with a leading university within the UK looking to bring in a Service Manager to lead and manage the Operations Team in the Student Experience directorate. The role will be focused on maintaining and improving our operational excellence and supporting the transition of existing service delivery processes toward DevOps. The right candidate will have experience of managing complex platforms, continuous improvement, in a product-based approach, seamlessly delivering change alongside ongoing operational activities. You will be required to manage (major)...  more ->

Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays...  more ->

Customer Service Executive - Heathrow - £25-26k Your new company A logistics and mail services business based near Heathrow is recruiting a Customer Service Advisor to join the team. The company works predominantly with E-commerce customers, both large and small! You'll be working in a team of 10, reporting to an experienced manager who works hard to coach and develop his team. Your new role In this role you'll manage a portfolio of accounts, handling inbound emails and calls, dealing with customer queries and complaints, using the CRM to process orders. This is a B2B role, and you'll be...  more ->

Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all...  more ->

IT Service Desk Analyst 1st Line Support Role Up to £200 per day - Inside IR35 3 Month contract - Full time on site in Surbiton, Surrey We are currently looking for Service Support Analysts to join a market leading client of ours on a contract basis. In this position as the first point of contact you will act as the ambassador for IT service desk to the rest of the business and its clients. While working with your team you will take ownership and management of the day-to-day 1st line support and provide excellent customer service. Service Desk Duties: Provide 1st line support Administration...  more ->

Customer Service Advisor, fixed term contract, Isleworth, full time Your new company A retail company based in Isleworth is looking for a Customer Service Advisor to join their team. This is an exciting position if you are looking to get into or continue your experience within customer service positions. Your new role Working within the customer service team, you will be responsible for the following - Handling inbound telephone calls and emails and sometimes letter Responding to and resolving customer enquiries and complaints Working towards and achieving agreed KPI targets Provide an...  more ->

FIELD SERVICE ENGINEER Covering UK&IRE £40,000 - £50,000 + Excellent benefits Monday - Friday - door to door (44 hours) One of the UK's leading suppliers of highly complex process sterilisation and quality process equipment is now recruiting for a Field Service Engineer to join their busy and expanding field service engineering team to cover UK&IRE. As the field service engineer, you will be required to travel to customer sites in the pharmaceutical and life-sciences field, carrying out repair and maintenance on a diverse range of technologies including autoclaves/sterilisers, RO systems,...  more ->

Adult Service/Registered Manager - Mental Health - Covering 3 homes - Worthing and Littlehampton - £38-40k Your new company You will be working for an indecently run group of 3 services across Worthing and Littlehampton areas. The company is owner-operated and is a family-based business, and they are looking to add a further addition to that family. The series support adult with mental health, and they need a Service/Registered Manager to overse the operational duties. Your new role You will be working with the owner as the Service Manager and if wanted, you would take on the Registered...  more ->