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My Leading FinTech client are looking for a Head of Claims & Customer Service to take responsibility for their Claims and Customer Service delivery European business, including their operations and vendor management piece. This is a newly created role due to company expansion and a brilliant opportunity to make your mark in the business! The following skills/experience is essential: Strong Claims Management experience from the Insurance industry. Strong Contact Centre experience. Outsourced vendor management experience. Understanding of fraud prevention and detection Excellent communication... more ->
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Leading Construction Company Needs a Customer Services Planner Your new company This organisation is a leading British construction company. They deliver construction and regeneration services across the UK for both public and private sectors. They have a well-defined set of core values, and they consistently exceed their stakeholders' expectations. Your new role As the Customer Service Planner, you will manage the schedule of appointments of operatives, working directly with clients, subcontractors, suppliers and supervisors in order to ensure work is carried out on time and the operatives'... more ->
Customer Service Advisor, fixed term contract, Isleworth, full time Your new company A retail company based in Isleworth is looking for a Customer Service Advisor to join their team. This is an exciting position if you are looking to get into or continue your experience within customer service positions. Your new role Working within the customer service team, you will be responsible for the following - Handling inbound telephone calls and emails and sometimes letter Responding to and resolving customer enquiries and complaints Working towards and achieving agreed KPI targets Provide an... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group. Our salary package starts from £23,400.You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance). Apply now for our 2024 start dates. Full time 37.5 hours per week. What you'll be doing: In our Sales roles you'll take calls, help with queries, find the right product for their needs or you will be helping keep customers... more ->
Customer Service Executive - Heathrow - £25-26k Your new company A logistics and mail services business based near Heathrow is recruiting a Customer Service Advisor to join the team. The company works predominantly with E-commerce customers, both large and small! You'll be working in a team of 10, reporting to an experienced manager who works hard to coach and develop his team. Your new role In this role you'll manage a portfolio of accounts, handling inbound emails and calls, dealing with customer queries and complaints, using the CRM to process orders. This is a B2B role, and you'll be... more ->
Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes,... more ->
We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service for ESS at one of our many sites where we provide catering and cleaning services to the military and Ministry of Defence. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people. As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a supportive environment. In ESS you'll get given every opportunity to progress within a company that... more ->
Customer Service Admin/Aftersales Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays... more ->
Office based Customer Service adviser required for 3 month interim position. Your new company Hays are working with an established company in the Milton Keynes area who had a great opportunity for an experienced office based Customer Service Adviser to join the team on an interim basis, initially for 3 months. Your new role The core function of the role is to provide and deliver excellent customer service to all customers, answering calls and emails proficiently and in a timely manner. Deal with all query resolution and concerns, ensure all accompanying documentation is sent out accurately... more ->
Case Manager Your new company Our client is a luxury car manufacturer based in Theale; the company upholds their values through great customer service. Your new role Handle all calls and correspondence professionally, investigating thoroughly and promptly, using all resources available to ensure effective, timely and individual resolutions. To receive calls and correspondence, which may be requests for information, complaints and assistance at the roadside or anything associated with products. To build up and continuously update individual specialist knowledge in relation to the products,... more ->
Job Title: Customer Service Coordinator - Financial Location: Romford (RM1 2PT) Salary: Competitive Job type: Full time, Permanent Aston Group is a leading Building Services and Facilities Management company for commercial and residential clients. We are an established, family run, privately owned business that has been setting standards for efficiency, innovation, and quality since 1964. Celebrating 60 years of service excellence. The Role: As our Customer Service Coordinator - Financial, you will be responsible for carrying out a full range of administrative financial tasks to assist the... more ->
Customer Relations Officer Southwark 22/hr Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Customer Relations Officer in the Southwark area. PURPOSE OF THE JOB To provide high quality, effective and efficient support for the Chief Executive; in particular the management of resident inquiries and casework directed to the Chief Executive Office. To triage and assign issues raised by residents to relevant departments, to follow up and feed back to residents and keep the Chief Executive up to date on both individual cases and the overall... more ->
Customer Service Representative Private Laboratory and Diagnostic services Central London - Euston Main Purpse of Role Walk in our customer shoes Our client is is looking for people with excellent customer service skills to be the champion and representative within their Private diagnostic laboratory service. You will be the first port of call for customers providing administrative support for customer enquiries, liaise with operational teams(clinical and Non clinical ) regarding customer enquiries. Gather customer customer enquiries, gather and record customer info maintain the CRM and... more ->
Customer Service Agent Islington 20 per hour Full Time Contract ( 3 months long) Novax Recruitment is actively seeking a Customer Service Agent in Islington. This is a contract without a scope for extension working full time hours. The job: To process payment in and payments out of organisation; ensure that timescales and performance target are achieved for both To deal with complex enquiries across all access channels ie telephone, face-to-face, email and written correspondence To deal with all customer interactions in a polite, friendly and efficient manner To maintain records and produce... more ->