Customer Service Advisor (Shift rotation) Permanent £25,000 Stoke on Trent Our client who are part of a global organisation are seeking an experienced and dedicated new member of staff in the role of Service Desk Advisor. The overall purpose of the role is to work as part of a team to provide high quality day to day support to enable the effective operation of their customer service desk. Duties to include: Answer all incoming calls. To process and update requests from the client base, internal personnel and suppliers via telephone, fax, e-mail, or web. Accurately process reactive, planned,...  more ->

Customer Service Advisor (Maternity Cover) Tamworth 18,782 Bonus & Benefits Role Profile: Cast UK are supporting a prestigious client with the recruitment process of a Customer Service Advisor to join our team in Tamworth on a maternity cover contract. This is an excellent opportunity for an enthusiastic individual who is passionate about delivering exceptional customer service. The hours for this position are Monday to Friday, 10am-4pm, on site 5 days per week. Key Responsibilities: Respond promptly and effectively to customer inquiries via phone, email, and live chat. Provide accurate...  more ->

As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Spanish language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our customers by promoting safer gambling. Your progression and success will be supported from your very first day...  more ->

My Stafford based client is currently recruiting for a Customer Service Advisor Up to £25k + upselling commission 8am 5pm Monday Friday 9am 1pm 1 Saturday in 3 Private Medical Insurance Annual outing Responsibilities:- Working with customers to meet their requirements Matching orders against stock items and sourcing parts, while offering competitive prices. Working as a team and independently to reach set goals and KPIs. Delivering fantastic customer service while remaining efficient and focused on your tasks. Incoming and outgoing call handling and IT-based communications. To progress work...  more ->

As a Customer Service Advisor, you will become part of an exciting, fast-paced, customer orientated team with plenty of opportunities for progression. We are looking for customer focused individuals to join our nights team. Experience is not always necessary as from your first day, you will learn and develop vital skills in our dedicated training centre. Your support continues with our specialised induction team, who welcome you with a comprehensive hands-on training program. We know that career progression is important, therefore, we invest in you and your career where our advisors have the...  more ->

Are you a customer service enthusiast living in or around Tamworth? Elite Personnel has an exciting opportunity for you! We are currently recruiting for Contact Centre-Customer Services Operatives to join our client s dynamic team in Tamworth on a temporary basis, with the potential for permanent placement. This position is office based and is fast paced . Key Responsibilities: The role of a Contact Centre-Customer Services Operative: Handling inbound calls and providing exceptional customer service by addressing customer inquiries promptly and efficiently. NO SALES Updating and maintaining...  more ->

My Public Sector Client based in Hanley, Stoke on Trent, is looking for a number of Customer Advisors to support their Single Justice Service Line. This is a temporary role for 5 months, Monday to Friday with the service line open between 9.00am to 5.00pm, 37.00 hours a week. This role is fully onsite and will be paying 11.88 p/hr. Please note the start date of this role is 20th May 2024, please only apply if you are able to start on this date and have minimal prebooked leave within the first 8 weeks of your start. This is a telephony Customer Advisor role, where you will be the first point...  more ->

Why does English Heritage need my support? We are looking for outgoing and enthusiastic people to join our team of Storytelling Volunteers to help bring our sites to life. You will be dressed in a historical costume relevant to the site. What will I be doing? Dressed in replica costume you'll interact with visitors and share stories of life from the era. This role isn't about acting, or portraying a particular individual, it's about using your costume to engage with visitors to help them connect with the site's past. Each interaction you have with visitors can be different and no two...  more ->

Spencer Clarke Group are excited to be working closely with a well-established Chartered Accountancy firm of over 40 years, within the Staffordshire area. This firm has 3 offices within the area, including Newcastle Under Lyme, Cheshire and Leek. Currently, they are looking for a Client Manager to join their practice, in a role offering progression and development potential. This role is open to candidates with experience in a similar role. (Qualified by experience and ACA/ACCA qualified will be considered). This role is based at the head office in Newcastle under Lyme. What would be on...  more ->

Resource Controller Stoke on Trent - ST1 Role and key responsibilities for Resource Controller: Responding to business/management driven queries & requests Dealing with customer queries over the phone Accurately imputing data onto the system Checking availability of resources Ensuring all the deadlines are met Minimum Requirements for Resource Controller: Excellent organisational skills Ability to work to high degree of accuracy Strong written and verbal communication skills Knowledge within the repairs and maintenance sector would be advantageous Confidence with IT and computer systems Pay...  more ->

As a Customer Service Advisor, you will become part of an exciting, fast-paced, customer orientated team with plenty of opportunities for progression. We are looking for customer focused individuals to join our twilights team. Experience is not always necessary as from your first day, you will learn and develop vital skills in our dedicated training centre. Your support continues with our specialised induction team, who welcome you with a comprehensive hands-on training program. We know that career progression is important, therefore, we invest in you and your career where our advisors have...  more ->

As a European Responsible Gambling Support Advisor, you will join a specialist team who help and support our customers in the Italian language. You will be responsible for interacting with customers who may be at risk of, or experience, harms associated with gambling and ensuring that they receive the best possible service whilst adhering to our Responsible Gambling policies and procedures. Responsible Gambling is extremely important to us and our dedicated support team will help our customers by promoting safer gambling. Your progression and success will be supported from your very first day...  more ->

Customer Advisor £22,500 a year Stoke-on-Trent Permanent, Full Time No corporate call centre here! Instead, you'll be based at one of our community hubs across Stoke-on-Trent, providing support and advice to customers over a coffee, the phone or online. As a social housing provider, our customers are central to everything that we do. This means that our Customer Advisors play a crucial role in balancing the needs of both the customer and the business, to deliver the very best customer experience. Job requirements: Advise customers and manage their expectations across a range of services....  more ->