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Location : London Salary: £90-110k basic plus excellent package Key Essential Skills: 10+ years in IT service delivery management, with specific expertise in managing service desk, IPC, NOC, and desktop support functions. Background working within the financial services industry, ideally investment banking. Deep understanding of ITIL framework and best practices for service delivery and support. Experience with IT service management (ITSM) tools such as Cherwell, ServiceNow. Ideally experience working for managed service company in a similar role. Ability to thrive in a fast-paced... more ->