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My Profile Help

This page provides some useful FAQs, hints and tips to get you started with My Profile.

Frequently Asked Questions

My Profile is your dynamic online CV with JobServe.

If you choose to make yourself searchable (so you can be found by potential recruiters and employers), your profile is what potential employers will search and view before downloading your associated CV.

My Profile can be automatically populated when you upload a new CV, or you may wish to start from fresh and enter the information manually yourself whilst taking advantage of our easy, drag and drop based user interface.

Validating your profile shows recruiters that you have reviewed all of the information listed in My Profile and verified that it is accurate and up-to-date.

When a recruiter is searching for candidates validated profiles are highlighted for 1 month after validation. This means that by validating your profile you will stand out from those that have not validated, in addition to the recruiter knowing they can fully trust the information you have provided in your profile.

Periodically reviewing your profile will increase your chances of being found for a job that best matches your skills.

To validate you will need to provide at least:

  • Your name
  • Home or preferred location
  • Latest job or preferred role(s)
  • Candidate profile (a brief summary about yourself)

Your CV was extracted by a computer process which unfortunately does not always display the information as you expected.

Recruiters/Employers require job seeker details in a structured format so they can efficiently search the data before downloading CVs that meet their requirements (e.g. skills, education, employment). All job boards provide the data in this format by automatically extracting the information from CV documents. The import is performed by an automated computer process which means it is not always 100% accurate - your details may display out of order or even be missing in places.

My Profile provides you with the best opportunity to make sure the extracted information our Recruiters/Employers see will be 100% accurate by allowing you to review and correct all of the extracted information. No other job board does this.

Your Job Seeker Status lets recruiters know how actively you are looking for a job. Make sure that you choose a relevant Job Seeker Status if you have requested your details to be 'searchable'.

  • Actively Seeking: you are actively searching and applying for jobs
  • Open to Offers: you wish to be contacted about suitable roles
  • Not Looking: you are not actively looking for a new job

Yes, you can still store your CVs and use them to apply for jobs as you always have. You can now also use your profile to apply for jobs. You can manage your CVs from the CVs area of the job seeker homepage.

When looking for a job, applying is only half of the story as some jobs are never posted online. To maximise your chances of finding a new position we highly recommend that you also make yourself searchable to recruiters/employers.

Making yourself searchable includes you in our Candidate Search and Candidate Recommendation services where potential employers aim to fill positions they may not have advertised online.

After completing your profile, you can make yourself searchable by changing your My Profile access settings (using the 'cog' icon) or from the job seeker homepage. If you prefer, you can choose to hide your contact details from recruiters/employers until you accept their request to view them.

The best way to promote yourself to potential employers is to make yourself searchable via My Profile. You will be included in our extensively used Candidate Search and Candidate Recommendation services. You have control over who sees your information and how you promote yourself.

Some jobs are never posted online because Employers may prefer to search our Profiles when looking for Candidates with the right key skills and experience to fill their positions. Making sure your Profile gives a strong first impression is the best way to get potential Employers to download your associated CV for further consideration.

How to promote yourself:

  • Create a Profile following the tips in yellow and fully completing each section
  • Add extra relevant information to the 'Candidate Profile' field in your Profile Summary to get noticed
  • Make sure your imported information is accurate, complete and then validate your profile to confirm this
  • Keep it fresh by updating your Profile details whenever you update your CV. Employers are aware when you add new information
  • Make sure your CV is well written by following our CV writing advice & tips

If you have a searchable profile in our Candidate database and are actively applying for jobs, we will recommend you to employers/recruiters who are advertising for jobs that closely match your profile.

Useful Tips

When recruiters search for people with your skills and experience they use keywords and search terms to find you, such as skills and job titles. To ensure that you are returned in their results, make sure that you think carefully about the words you use in your profile. Be specific about your key skills and experience and think about the words that appear in job descriptions of roles that you are interested in.

Although it is important to include lots of good quality information about you, it is also important that the key information stands out and that the amount of detail is just right. Make sure that the most important information about you is mentioned first. Recruiters will look at your profile and make a decision about you within just a few seconds, so make sure your current skills and work experience stand out and are not buried within a 3,000 word essay.

It is important that you check that your information is accurate and complete in every section of your profile. Checking and validating your profile ensures recruiters see the information you want them to.

CV extraction is done by a computer process which does not always display the information as you intended.

Recruiters/Employers require candidate details in a structured format so they can efficiently search the data before downloading CVs that meet their requirements. All Job Boards provide the data in this format by extracting the information from CVs. The import is done by a comupter process which means it is not perfect. Your details can display out of order or even be missing. The only way to make sure it is accurate is to show it to you and get you to validate the details. No other job board does this.

To make your profile work for you, ensure that you return often and update it with new experience and skills. If you have not been as successful as you hoped, consider including more skills or re-wording your descriptions of previous work.

If you decide to include a photograph on your profile, make sure that it is professional and avoid using avatars or amusing images.

This is a summary of all the information in your profile and is where you will capture the attention of a recruiter. It is important to make sure your preferred locations are included and your availability is specified. This section also includes an introduction about you which is an opportunity to represent yourself. Keep it brief, relevant and impressive.

Make sure that your top skills are accurate with dates and include comments about your experience. Adding rare skills will help you stand out from the crowd. We recommend listing between 10 and 20 skills. More than this may make it difficult for a recruiter to focus on your key skills. The skills you provide are listed alphabetically so they are quick and easy to find and your current skills are displayed in bold so they are more noticeable.

List all important and relevant work experience. Use the description field to explain the details of what you did in the role. Make sure the details about your recent jobs are accurate and competently describe your responsibilities. Include your achievements in the roles and the result of the achievements (e.g. increased productivity or sales).

Make sure that you list your most recent qualifications and courses first. Don't forget to include courses that will show your depth of experience and that they have helped you progress in your career.

You can use this section to include relevant outside interests or activities which demonstrate attributes about yourself that will benefit a potential employer or support your job hunting. Only include things that will help a recruiter assess your suitability for work that you are looking for.

Other Questions

If you have any other questions or issues that are not answered above, please contact us by email or telephone.