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London - £20k - £30k per annum Permanent Posted: Monday, 17 July 2017
 
 

1st line Service Desk Support- Financial Services - London

Company:

A leading Investment Management company are looking for an experienced 1st line Technical Support Analyst to join them in their London office.

Role:

This is an excellent opportunity for a support analyst to expand their skill set and excel their career. You will be providing 1st line technical support for computing infrastructure and mobile devices.

Key Responsibilities:

  • Answer and correctly log any service desk incidents or requests
  • Provide support to Polycom video conference infrastructure
  • Support in house applications and remote users
  • Administration of exchange accounts and mobile devices
  • Develop and maintenance of documentation
  • Escalation of issues to 2nd and 3rd level support

Key Skills:

  • Experience in the use of Active Directory
  • Experience of building, configuring and troubleshooting Microsoft Windows
  • Experience of supporting Office 2013 applications
  • Experience of using Service Desk Management software

If this role sounds like it is of interest to you then please apply below.


London, UK
IT
£20k - £30k per annum
Twenty Recruitment Group
Leanne Calveley 
JS-BBBH15127
17/07/2017 14:24:37

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