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London - £300 - £450 per Day Contract Posted: Monday, 19 June 2017 Viewed: 2 days ago
Applicants must be eligible to work in the specified location

Premier Field Engineer - Identity

My client, a global Powerhouse within the technology industry, is looking for a Premier Field Engineer - Identity to enhance their field capabilities. The contract is initially for 6 months with a chance of extension.

PLEASE NOTE: Location has not been decided upon yet, this role involves travel (which can be expensed) and is likely to cover up to three different client sites.

Are you looking for a career that utilizes your passion for technology?

Are you interested in receiving unrivalled training, a superb career opportunity and the chance to work with the latest technologies?

Are you interested in joining a team of outstanding technology professionals who, as trusted advisors and subject matter experts, help my client's Premier Enterprise Customers - enabling them to make the most out of their technology and moving their business forward?

Mission Statement

Support Consultants provide technical leadership for Premier customers around the world to help ensure their IT environments are kept optimized and healthy. The focus is to do this in a proactive and consultative manner in order to avoid future issues. This includes guidance on best practices, risk assessments, migrations, and onsite, remote and dedicated support services. Global Business Support partners with Support and Enterprise Services to strengthen my client's Services Field Engineering capability worldwide.

What they do best

Support Consultants provide various services to their Enterprise customers to increase systems availability, resolve critical issues, and ultimately improve the health of their customers' environments. They consult with experienced technical staff to ensure they have the skills to troubleshoot and maintain their solution in line with best practices. When things do go wrong they provide rapid on site expertise to resolve critical situations.

Support Consultants deliver onsite and dedicated services for my client's Premier customers across EMEA.

We need individuals that:

  • Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
  • Set an example of excellence as a representative, enhancing the company's image and reputation through your credibility, preparation, commitment and first-class delivery.
  • Demonstrate strong communication skills; ability to develop strategic on going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.
  • Enjoy team work, and actively contribute to their peer group as well as our customer account teams.
  • Communicate at all levels from CIO to the technical staff on the ground.

Expertise Required

  • Experience in the enterprise customer arena
  • Face-to-face customer engagement skills
  • Excellent written, oral and presentation skills
  • Troubleshooting knowledge & skills
  • MCTS/MCITP qualification desirable
  • Degree qualification or equivalent experience
  • Good understanding of ITIL/Service Management

Technical Expertise Required

A Premier Field Engineer should be experienced in implementing, operating, tuning and troubleshooting enterprise Operations Manager implementations.

Specialising in Operations Manager requires in depth knowledge of several of the following technologies/areas:

  • System Center Operations Manager Architecture
  • Management pack fundamentals
  • Management pack tuning and Alert Life Cycle
  • Fundamental Windows Operating System knowledge
  • Fundamental networking knowledge
  • Fundamental SQL knowledge, particularly SQL Reporting
  • Be familiar with custom management pack authoring
  • Strong troubleshooting skills and experience

The following areas are also beneficial:

  • A working knowledge of PowerShell
  • Knowledge of other System Center Technologies
  • Knowledge of XML

Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

London, UK
6 months +
£300 - £450 per Day
Dean Meyer 
19/06/2017 18:56:58

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