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 1  2  3  4
North Yorkshire, UK
Up to £25k
Permanent
IT
Inter-vention UK Ltd

Service Desk Analyst, North Yorkshire Up to £25,000 A fantastic opportunity has arisen for a self-motivated and hard working team player ideally with relevant customer support and at least one years experience to work within a fast-paced service desk environment currently supporting 950 users across the site to ensure the smooth day-to-day running of IT systems. The role To act as a single point of contact for all incoming service requests with the aim to provide first time fixes or manage the incident to a mutually agreed resolution within prioritised service levels. Logging of customer...  more ->

26/05/2015 17:42:59JS 1505-15
http://www.jobserve.com/EKE0c
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Norwich, Norfolk, UK
£75.00 - £130.00 per annum
Contract
IT
Hays IT

Service Desk Analyst/Help desk Analyst required for an initial 2month contract with a major client based in Central Norwich. To be considered for the role you will need the following skills, technologies and experience; Win XP/7 PC, laptop, handheld devices Microsoft office packages Working to agreed SLA's Excellent customer service Excellent telephone manner An appreciation of working within an ITIL environment You must be flexible to work 37.5 hours across 5 week days (shift rota). Ideally you will have a clean driving licence and access to a vehicle. Please apply ASAP as interview slots...  more ->

26/05/2015 15:22:41asap2-3monthsJS-2461187
http://www.jobserve.com/EKEeZ
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Buckinghamshire, UK
£23k - £27k per annum
Permanent
IT
Claremont Consulting Ltd

Night Shift Service Desk Analysts required My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to...  more ->

26/05/2015 16:06:04June/July 2015PermanentJS-9575 - NIGHTS SDA
http://www.jobserve.com/EKEji
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Leeds, UK
£18 - 21k per annum
Permanent
IT
Cranford Solutions (UK) Ltd

Working for a rapidly growing and dynamic organisation you will be responsible for all contacts into the service desk and achieve a 40% first time fix rate. Excellent customer service and communication skills are key to the role alongside broad technical skills across the Microsoft Suite of software. This client is looking for a committed and focused individual with a love for technology and a real thirst for learning and development. more ->

21/05/2015 14:38:05ASAPJSPECFLEEDS
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Selby, UK
£25k
Permanent
IT
4it Recruitment

Service Desk Analyst Selby - £25,000 + Bonus + fantastic Pension and benefits - 37 hours a week An excellent opportunity has arisen for an experienced Service Desk Analyat to join an expanding organisation based in Selby. In this role you will support circa 900 staff in an ITIL environment. Joining a team of 5 other serive desk analysts, you will take incoming phone calls and emails from users, carrying out a full initial diagnosis and recording information accurately within the Service Desk system. You will be providing support in a Windows environment and will support Windows operating...  more ->

26/05/2015 17:29:34ASAPJSCA/4576/1STLINESELBY
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Doncaster, UK
£17 - 24k + Shift allowance
Permanent
IT
Cranford Solutions (UK) Ltd

Working in a friendly and cheerful team you would be working on a technical service desk providing support for the full range of systems including Microsoft products, PC Hardware and peripherals, networking and Citrix. It is expected that you will have exceptional customer service skills with the ability to work as part of an effective team and multi-task, prioritising large workloads at times. You will be expected to take ownership of incidents, logging calls, responding to queries via email, telephone and in person. There is an opportunity to work days or on a shift rota more ->

21/05/2015 15:44:35ASAPJSPESDADON
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Southampton, Hampshire, UK
Competitive Package
Permanent
IT, Engineering, Customer Services
Experis IT

Service Desk Analyst/1st Line Support An exciting opportunity for a Service Desk Analyst/1st line support has arisen to work for one of the UKs leading Engineering Support Services organisation as part of their Corporate Services division. The successful individual will be required to obtain SC clearance upon acceptance of the position. As a Service Desk Analyst your primary objective will be to perform as part of the Technical Service Desk team, providing 1st Line IT support and excellent customer service. Your day/to/day responsibilities will include, but not be limited to, the following: *...  more ->

27/05/2015 06:01:07ASAPJS-J320248A
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Selby, UK
To 25K plus Benefits
Permanent
IT
The Bridge Ltd

Service Desk Analyst I am recruiting on behalf of my client for a Service Desk Analyst based in the Selby area. Reporting into the Service Desk Team Leader, the Service Desk Analyst will act as a single point of contact for all incoming service requests . Within this role, the Technical Support Analyst will aim to provide a high level of first time fix. or manage the incident to a mutually agreed resolution within predefined Service Level Agreements. As Technical Support Analyst/Service Desk Analyst, you will undertake the following duties within an ITIL led environment: Ensure system...  more ->

26/05/2015 15:58:33ASAPJS/SDASELBY/SC
http://www.jobserve.com/EKEit
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Leeds, West Yorkshire, UK
Competitive
Permanent
IT
iSource IT - EMIS

iSource have been engaged on an exclusive basis by EMIS to manage all IT recruitment. About EMIS The EMIS Group is the UK leader in connected healthcare software and services. Their national presenceincludes clinical software used in every major healthcare setting - from GP surgeries to high street pharmacies and hospitals. Established for over 25 years and with more than 1,500 employees, they have the infrastructure and experience to support their expanding reach into the healthcare market. Due to the success of EMIS flagship products and the organisation's expansion into new markets within...  more ->

21/05/2015 16:13:05ASAPJSSERVICE2
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Coalville, Leicestershire, Staffordshire, Derbyshire, East Midlands, West Midlands, UK
Up to £20k dependent on experience.
Permanent
IT
Blues Point

Service Desk Analyst/1st Line Support - Customer Service, Windows, AD Key Skills: - Customer Service - Excellent Communication Skills - Self-Motivated - Understanding of PC's/Tablets/Smartphones - Organised - Windows 7/XP Desirable Skills: - Ghost Imaging Tools - MDM Tools (ie Airwatch) - WAN/LAN technologies - Microsoft MTA - COMPTIA A plus - ITIL (although training will be provided) About the Role: You will be working within a service desk team offering 1st line support to the organisation, covering the hours if 6am-6pm Mon-Fri as part of a shift rota, so flexibility is required. This will...  more ->

26/05/2015 07:05:29JS2442
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Berkshire/London, UK
£27K
Permanent
IT
NST Recruitment Limited

Service Desk Analyst - Leading IT Managed Service Provider £27K - Berkshire My client, a leading Provider of IT Managed Services , is looking for a Service Desk Analyst to be based in the Berkshire office.The successful candidate will provide 2nd Line technical IT support to all employees as part of the Service Desk team. Towards the end of probation, the successful candidate will be put through a one week Microsoft certification course and will subsequently result in a pay increase upon completion. Job Specification Complete a series of morning checks to identify any issues with disk space,...  more ->

22/05/2015 14:11:36JSBB0024
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Reading, Berkshire, UK
£20k - £25k per annum + full Benefits
Permanent
IT
Imperative People

Service Desk Analyst, Help Desk Analyst, ITIL, Avaya, contact centre, call centre, Telecommunications, Managed Services. A leading provider of contact centre solutions is recruiting for a Service Desk Analyst to deliver in an ITIL environment an excellent level of service to customers by triaging, resolving incidents and complete tasks quickly and effectively, and within the agreed SLAs of the customer. You will also be responsible for the scheduling of proactive services; including where agreed with SLA's, Health Checks and Customer Service Reports. You will have a HND/BTEC as a minimum in a...  more ->

20/05/2015 14:59:38ASAP OR 0 - 8 WeeksJS-BBBH1038
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Havant, England
Neg DOE
Contract
IT
Sopra Steria Recruitment Limited

Service Desk Analyst - 1st Line Support - 2nd Line Support - 6 month contract - Havant based. Our client, a large blue-chip organisation based in South Hampshire. This is an ideal opportunity for an individual looking to build a career in IT. The Service Desk is a dynamic, customer service driven and professional IT environment with team members working on a flexible rota system. Working as part of a close and cooperative team, this role involves providing IT support to our internal customers, who use a wide variety of applications on a number of different platforms, The role involves...  more ->

26/05/2015 17:40:42ASAP6 months initiallyJS/078155/ES/C
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Gatwick, UK
£10 per hour
Permanent
IT
RDF Resources Ltd

RDF Group are currently seeking Service Desk Analysts for part time- Thursday and Friday ( 9-5) weekend and bank holiday shifts at Gatwick Airport. The IT Service Desk Technical Analyst role delivers great customer service handling the incident and request life cycle from initial contact through to successful confirmation of closure, tracking and managing progress with resolver teams and 3rd parties where appropriate. The role provides an opportunity for the right candidate to benefit from continual growth in all aspects of IT systems, tools and processes; thus enabling the Service Desk to...  more ->

20/05/2015 11:25:18ASAPJS-KWDN1
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Newcastle, Tyne & Wear, UK
£15/hour
Contract
IT
ERP Resources

Our Client are a leader in the field of Construction and Building Services industry. They have an immediate requirement for First- Line Service Desk Analysts to join their Newcastle offices for an initial 3 month contract. To provide first line support, including retaining end to end ownership and resolution of calls working with relevant teams to undertake 2nd and 3rd line support, where required To identify opportunities to improve the knowledge base and increase the rate of first line resolution To support the Service Desk Manager with the successful take-on of new services To manage...  more ->

22/05/2015 07:04:40ASAP3 months initially with possible extensionJSSGB1505
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Kegworth, UK
Depending on experience
Permanent
IT
Plan-Net Services Plc

PROVEN IT SERVICE DESK EXPERIENCE OR AN IT GRADUATE LOOKING FOR A PERMANENT ROLE AND A FIRST STEP TOWARDS A CAREER IN IT AND LOOKING FOR A JOB WITH A REPUTABLE IT SERVICES COMPANY? With 25 years' experience delivering IT support to businesses, Plan-Net is now looking for bright, motivated individuals keen to provide an IT support for internal clients of an international banking client. This is an opportunity to broaden your IT experience and take the next vital step in your IT career. We can offer you: A career enhancing opportunity (permanent role based on our client's site) Experience in an...  more ->

21/05/2015 07:03:31ASAPJS7874
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Manchester, UK
Contract
IT
Michael Page Technology

Summary Service Desk Analyst (Service Desk, Helpdesk, 1st Line Support) 6 Month contract Client Details An international client based near Manchester is looking to recruit a 1st Line Service Desk Analyst for an initial 3-6 months. The main focus of the role will be to resolve outstanding Incidents and Service Requests as well as logging and resolving or escalating Incidents. This primary purpose of this role is to provide support remotely and the post holder will be required to undertake significant telephone support and account administration. Description Key Responsibilities: *Respond and...  more ->

26/05/2015 21:54:426 MonthsJS-13446932/001
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Leeds, UK
£11.00 - £13.70 per hour
Contract
IT
Hays IT

We are currently recruiting for multiple Service Desk Analysts and Technicians to join an NHS organisation at various levels. The NHS Client are looking for potential Service Desk candidates who are immediately available and who have previous experience of working on a busy Help Desk. Candidates wishing to apply must have experience of using a Call Logging system (ideally Service Now) and be able to support mobile devices such as iPhones and iPads. Substantial experience with Active Directory and remote support tools will be required for all levels of vacancies. KEY SKILLS: HELP DESK/CALL...  more ->

22/05/2015 15:33:31JS-2465234
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High Wycombe, Buckinghamshire, UK
£18k - £22k per annum
Permanent
IT
Connectus

Service Desk Analyst - High Wycombe - up to £22,000 - An incredibly exciting opportunity has arisen for a service desk analyst to join an established but growing team in an exciting Healthcare provider. Service Desk Analyst - High Wycombe - up to £22,000 - SLA - KPI - Windows - Desktop - Win 7 - Win 8 - Service - ITIL - PC Hardware As a service desk analyst you will be responsible for the end to end management of incidents and service requests reported by the customer, achieving first time fix where possible. This role is on a rota basis covering the hours of 7.30 to 20.00 alongside a 2...  more ->

22/05/2015 17:41:48ASAPJS-345839AWR
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London, Greater London, England
£30k - 35k per year + benefits
Permanent
IT, Legal, Customer Services
Information Technology Services

Service Desk Analyst/Support Analyst - Permanent, Law Firm Service Desk Analyst/Support Analyst required for a permanent role with a dynamic and growing international Law firm. This is a great opportunity for an ambitious person in a frontline IT Support role to take the next step in their IT Career. The Big Picture The new Service Desk Analyst/Support Analyst will join a London based team of 8 analysts providing 1st & 2nd Line support. The team provides remote and hands-on support to the firm's users in their brand new London office, as well as to their growing offices across Europe and...  more ->

26/05/2015 18:05:47JS100/53/KCC
http://www.jobserve.com/EKE30
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 1  2  3  4
Windows 7/Active Directory
Great Company To Work For
Excellent Rates Offered
City, London
Market Data Administrator
MDSL DACS Excel
£350 Per Day
City of London EC4
Senior Oracle Consultant
HRMS, HCM - £60,000 - £85,00
London, Birmingham or
Manchester
Enterprise Architect (m/f)
Permanent
Herzogenaurach
Germany
Business Expert Ranging
Planning/Go-To-Market
Herzogenaurach
Germany
Sales Manager/Business
Development Director
60k - 100k + excellent OTE
Germany