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 1  2  3  4  5
Kilmarnock, Ayrshire , UK
15k - 16k Per Annum
Permanent
IT
Abrecco

Abrecco wish to recruit a number of Service Desk Analysts on behalf of our client. You will be joining an existing team delivering 1st line support to a diverse range of customers. To be considered for this role you should possess the following skills and experience: Essential: Experience of Service Desk Support Experience of working to agreed SLA's Ability to coordinate filed staff for customer site visits Excellent communications skills with a focus on outstanding customer service Knowledge of Windows XP, 7 etc. Understanding of hardware break/fix diagnostics etc. Knowledge of network...  more ->

28/01/2015 12:08:41ASAPPermanentJSAH/11536
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High Wycombe, Buckinghamshire, UK
£18k - £22k per annum + Benefits & Career Development
Permanent
IT
GCS

Service Desk Analyst - ITIL, Windows, Exchange Location: High Wycombe Salary: £18,000 - £22,000 The position is to provide 1st line support for all IT, telephony and network issues across the group. You will be part of a team of 6 Service Desk Analysts ensuring all incidents are logged, managed and resolved within agreed SLA's. You will have excellent communication skills, a passion for customer service and resiliency in the face of change. Skills Required: Working to SLA's/KPI's Windows 2003/2008 Administration Microsoft Office 2000-2010 Exchange 2003/2010 TCP/IP ITIL qualified (desirable) more ->

28/01/2015 14:24:27JSJS-50462
http://www.jobserve.com/D2qc2
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Middlesbrough, UK
Up to £23k
Permanent
IT
4it Recruitment

Service Desk Analyst Location: Teesside Job Type: Permanent Salary: Up to £23k per annum The Role.This is a rare and exciting opportunity to join a rapidly growing digital business playing a key role on the Service Desk in supporting the platform and work with major retailers and enterprise customers. Following the success we are looking to further expand our support capabilities in our Teesside office. This is a customer-facing Service Desk role in an operational team and requires a high level technical skill to provide support for retail customers. The successful candidate will have...  more ->

27/01/2015 08:46:31ASAPJS4265/SDA
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Swindon, Wiltshire, UK
£9 - £10 per hour
Contract
IT
Hays IT

1st Line Support/Service Desk Analyst/IT Helpdesk/Windows/Active Directory My Swindon based client has a 6 month contract opportunity for an IT Service Desk Analyst. The main purpose of the role is to provide support to employees on technical issues. The team is split over UK and Germany. The UK team consist of 6 permanent and three external resources. The Service Desk specialist works within Service Contact and reports to the Head of Service Desk international. Ensure operations of service desk, which acts as global 24/7 first POC for all standard user queries via: phone, email. Provide 1st...  more ->

28/01/2015 10:05:1616.2.20156 monthsJS-2142903
http://www.jobserve.com/D2pDv
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University of Leicester, UK
£18,031 to £20,781 per annum
Permanent
IT, Customer Services, Education
University Of Leicester

Salary Grade 4 - £18,031 to £20,781 per annum At Leicester we're going places. Ranked in the top 20 universities in Britain our aim is to climb further. A commitment to high quality fused with an inclusive academic culture is our hallmark and led the Times Higher Education to describe us as elite without being elitist. You will provide a professional, customer-focused, single point of contact for all ITS customers through which they can obtain help and support for the full range of services. The Help Desk team supports the full range of IT services including managed desktops and notebooks, a...  more ->

27/01/2015 09:24:32ASAPJSCSE01108
http://www.jobserve.com/D2dl5
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High Wycombe, Buckinghamshire, UK
£18k - £22k per annum + Benefits & Career Development
Permanent
IT
GCS

Service Desk Analyst - ITIL, Windows, Exchange Location: High Wycombe Salary: £18,000 - £22,000 The position is to provide 1st line support for all IT, telephony and network issues across the group. You will be part of a team of 6 Service Desk Analysts ensuring all incidents are logged, managed and resolved within agreed SLA's. You will have excellent communication skills, a passion for customer service and resiliency in the face of change. Skills Required: Working to SLA's/KPI's Windows 2003/2008 Administration Microsoft Office 2000-2010 Exchange 2003/2010 TCP/IP ITIL qualified (desirable) more ->

28/01/2015 14:24:52JSJS-50462
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Swindon, Wiltshire, UK
£18k - £24k per annum
Permanent
IT
Experis IT

Service Desk Analyst Swindon £18-24k My client is currently looking for a Service Desk Analyst to provide expert support and advice to the business by handling requests via telephone, face to face and email. You will be expected to take responsibility of logging and completing requests within agreed SLAs. You will be involved in the continued improvement of team performance and will be comfortable liaising with other IT teams. You will have previous experience of identifying possible improvements to processes and identifying issues. The suitable candidate will be happy managing their own work...  more ->

28/01/2015 16:41:29JS-J315192A
http://www.jobserve.com/D2rEG
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Southampton, Hampshire, UK
£20k - £22k per annum + Benefits
Permanent
IT
Experis IT

An exciting opportunity for a Service Desk Analyst has arisen to work for UK's leading Engineering Support Services organisation as part of their Corporate Services division. The successful individual will be required to obtain SC clearance upon acceptance of the position. As a Service Desk Analyst your primary objective will be to perform as part of the Technical Service Desk team, providing 1st Line IT support and excellent customer service. Your day/to/day responsibilities will include, but not be limited to, the following:.Answer calls received to the Service Desk, logging all calls...  more ->

27/01/2015 12:19:15ASAPJS-J316660A
http://www.jobserve.com/D2d9X
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Leeds, UK
£18-19k+ Pension & Healthcare
Permanent
IT
Additional Resources Ltd

Service Desk Analyst - Leeds Key words: help desk, service desk, Package: £18-19k+ Pension & Healthcare A leading supplier of IT Managed Services require an IT Service Desk Analyst to work within a 1st line support team. The role is to provide first line customer and technical support from initial point of contact through to resolution Duties: Ownership and progression of IT support delivery from initial contact to resolution within SLA's Deliver professional customer service to exceed expectations Identify technical requirements and ensure support records are raised to manage customer...  more ->

23/01/2015 12:24:36ASAPJSCH/R/025411
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Halifax, West Yorkshire, UK
£20k - £28k
Permanent
IT
Estio Technology Recruitment

Service Desk Analyst/Senior Service Desk Analyst (2nd/3rd Line Support) x 2 Halifax c£20k - £28k Our client is a leading company based in central Halifax. We are looking for someone to provide 2nd and 3rd line support to all internal users and applications. Skills/Experience required include; At least three years IT experience 2nd and 3rd Line Support experience Microsoft Server 2003/2008 administration Active Directory knowledge Working knowledge of IP Networks Experience of supporting Blackberry and Android applications Knowledge of ITIL would be an advantage Please send a CV if you would...  more ->

29/01/2015 15:03:38ASAPJSLM/SDAC
http://www.jobserve.com/D20JC
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Truro, UK
£9.35 - £10.91 per hour
Contract
IT
Harvey Nash IT Recruitment UK

1st Line Service Desk Analyst (Windows, ITIL, TCP/IP, MS Office, Exchange) required for a Cornwall based Education Provider. The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLA's and providing excellent customer service as well as resolving a high number of incidents (30-40 calls/day) at the first point of contact. In order to be successful Service Desk Analyst will need to have experience of supporting Windows, Outlook and MS Office as Active Directory Administration including previsioning and group policy. Experience of working in...  more ->

23/01/2015 08:33:59ASAP12 monthsJS-288102/002
http://www.jobserve.com/D16WK
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Aberdeen, Scotland, UK
market rate
Contract
IT
OPIN Systems LTD

Trustmarque is looking to source an experienced Service desk analyst to join a busy service desk with one of our major clients in the Aberdeen area. The role will be to provide primarily first line telephone support to their extensive user community. Skills required are based around the standard Microsoft technology stack, preferably including Windows 7 and Windows 8. The successful applicant will be able to demonstrate at least one years experience in a similar environment and have a solid technical knowledge including a technical degree or equivalent. In the first instance please submit...  more ->

27/01/2015 09:55:48ASAP9mJSBT/SDA
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Harrogate, North Yorkshire, UK
Up to £20k
Permanent
IT
4it Recruitment

Service Desk Analyst - 1st Line Support/Help desk/Support/ITIL Up to £20k per annum depending on experience An opportunity for an IT Service Desk Analyst has arisen to work for a well-known retail/FMCG organisation. As an IT Service Desk Analyst working for this company this individual will be expected to provide 1st line support to both internal and external customers. This support will be service desk based and providing help and support over the phone and e-mail to diagnose, resolve and escalate issues where required. Key Skills Track record of delivering excellent customer service/support...  more ->

29/01/2015 16:58:36ASAPJS4300/ES/SDA
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Redhill/Reigate, Surrey, UK
£20k-£23.5k
Permanent
IT
TIMES Resources Ltd

Service Desk Analyst, Helpdesk, 1st line Support Surrey Permanent £20k - 23,500k pa + good benefits Service Desk Analyst, Helpdesk, 1st line Support (Enterprise Service Desk, Active Directory, Exchange, MS Office, ITIL, SDI) My well respected client is looking to recruit a service desk analyst. The main purpose of the role is to provide timely and accurate 1st line technical support via the phone and email with all calls and emails assessed, logged, scheduled and actioned with other more complex items logged and assigned to the relevant IT area in a bid to either restore a service as quickly...  more ->

26/01/2015 09:27:25JS 4126
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Milton Keynes, UK
£21280 - £25535 per annum + Benefits
Permanent
IT
Penna Plc

Service Desk Analyst Our client, a well-known, pioneering and industry leading organisation, is currently experiencing further rapid growth. As such their IT function is now in a period of expansion and Penna have been engaged to recruit a Service Desk Analyst to join their highly skilled and award-winning IT team. As well as having previous experience as a Service Desk Analyst, the organisation are looking to recruit an individual with enthusiasm and passion to continue in their ethos of driving standards and innovation. In return the post-holder will be rewarded with a significant...  more ->

26/01/2015 11:52:57JS-SDA1
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Lincoln, East Midlands, UK
£18-25k
Permanent
IT
Lynx Recruitment Ltd

Service Desk Analyst/Helpdesk/IT Support My award winning software client based in Lincoln is looking for a Service Desk Analyst to start ASAP. The ideal candidate will have developed a broad technical knowledge from a background of working in IT support. You will also have a passion for providing excellent customer support to internal and external customers. The Service Desk plays a fundamental role within client by supporting colleagues and customers while delivering exceptional service. Within this service, customers receive support once they have implemented my clients product. Queries...  more ->

28/01/2015 16:25:08ASAPJSLINCSUPPO
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Bristol, UK
£10.00 - £12.00 per hour
Contract
IT
ReThink Recruitment

IT Support Analyst/Service Desk Analyst Keywords: Desktop, Support, IT Support, Analyst, Engineer, Exchange, Active Directory. Contract: 3 months Pay: £12 per hour Bristol Are you currently looking for a new role as an IT Support Analyst in an exciting and developing organisation? My client are currently looking for a Service Desk Analyst to join their team and become a core member of their operational IT department. You will contribute to the effective and consistent provision of IT Services, by ensuring delivery of customer facing technical support across all IT Operational Services, to...  more ->

28/01/2015 16:33:203 monthsJS-BBBH5057695
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Ruddington, UK
£20k per annum
Permanent
IT
Capita

Capita IT Enterprise Services are currently recruiting a Service Desk Analyst to be based in Nottingham. The key responsibilies include: Provide a first, and single, point of contact into Capita Services Desks for all supported businesses Responding to calls placed via a variety of media Ensuring incoming incidents are logged accurately and that sufficient information is recorded in the relevant incident logging software, and following and adhering to stringent processes. Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding...  more ->

23/01/2015 11:21:59ASAPJS-HH/ITIN/29869
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Reading, Berkshire, UK
£18k - £22k per annum + Benefits
Permanent
IT
Hays IT

IT Service Desk Analyst IT Service Desk Analyst Slough, Berkshire UK £20,000 - £22,000 + Benefits We have partnered with a global leader in their market. Our client has a fantastic opportunity for a IT Support Engineer with a leading IT Solutions Company. You will be an essential part of the IT Technical Support team, providing 1st Line technical assistance internally to the company itself. The purpose of the position is to provide first line support or guidance to the rest of the company across the UK. In this role you will be answering incoming support calls and be able to accurately...  more ->

29/01/2015 15:31:33JS-2375451
http://www.jobserve.com/D20S9
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Glasgow, Scotland, UK
£20k - £25k per annum
Permanent
IT
Hudson (Scotland) IT

Service Desk Analyst Hudson are looking to recruit a Service Desk Analyst for our well known Glasgow based Client. You will work Monday to Friday, 37.5 hour per week, 8.5 hours a day(including an hours lunch) based on a rotating shift pattern between the hours of 12:00 - 02:00. You will join the team responsible for providing a professional IT support service to the whole firm. End to end management of all software and hardware incidents and service requests by providing remoe, at desk, Audio Visual, desk phone, mobile device and floor walking support. Essential skills and experience;...  more ->

27/01/2015 17:46:26JS-UK719426
http://www.jobserve.com/D2f47
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 1  2  3  4  5
Windows 7 / Active Directory
Immediate Start
Excellent Rates Offered
City, London
Manager - Test Processes
& Competences
Herzogenaurach
Germany
Marketing Director
Telecoms - Mobile Operator
$9,000/Month + Expat Package
Vietnam
Senior IT Director
Wholesale Business Solutions
Sales IT Systems
Germany
Web Test Analyst
Urgent Contract
£250 - £300 Per Day
Reading
Test Analyst, Test Assurance
Exciting Opportunity
Depending Upon Experience
London