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 1  2  3  4  5
London, UK
£30k - £35k Plus Bonus and Benefits
Permanent
IT
Eames Consulting - Insurance Technology

Service Desk Analyst - Insurance A globally recognised insurance broker who employ over 17000 employees in over 300 global offices requires a Service Desk Analyst to be primarily responsible for Desktop IT Technical support which will include desktop/laptop hardware, blackberry and other mobile devices, printing solutions, network/telephony support and procurement activities. Service Desk Analyst Key Responsibilities The Service Desk Analyst Will: Work in partnership with customers and other IT Stakeholders to resolve desktop problems, queries and requests. Troubleshoot, diagnose and repair...  more ->

22/07/2014 08:55:39ASAPJSHS/994300
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London, Greater London, England
£36k - 41k per year
Permanent
IT
Information Technology Services

Service Desk Analyst (Senior) - Windows, Citrix, MS Office, ITIL Senior Service Desk Analyst - Windows, Citrix, MS Office, ITIL required by forward thinking, growing international Law Firm. This is an interesting and varied role where you will provide support to end users, be the go to person for the other Service Desk Team members on advanced technical issues, and assist the Team Leader and Manager in the general smooth running of the service desk. As a Senior Service Desk Analyst you will be expected to be aware of the general support issues happening on a day to day basis, spotting trends...  more ->

20/07/2014 23:45:43JS298/85/KC
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London, Greater London, England
£33k - £38k per year
Permanent
IT
Information Technology Services

Service Desk Analyst/Helpdesk Analyst - Legal, MS Office 2010, Windows 7 Service Desk Analyst/Helpdesk Analyst - Office 2010, DMS, Legal, Windows 7; required by a leading City law firm to provide 1st and 2nd line technical support to around 400 users. You will provide support on a variety of technologies including PC hardware and peripherals (including PCs, Printers, laptops & smart phones); PC hardware and peripherals (including PCs, Printers, laptops, iPads and iPhones Operating systems (Windows 7/XP); Desktop applications, including the MS Office suite (Office 2010/2007 inc. Outlook, Word,...  more ->

20/07/2014 23:45:41JS379/2/KC
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City of London, UK
£180 - £220 per Day
Contract
IT
Cadence Resourcing Ltd

Service Desk Analyst - Investment Bank Service Desk Analyst - Banking - Desktop Support, First Line, Second Line, Floor Walking, Trade Floor, Banking, Financial Services, Front and Back Office, SCCM, Citrix, Windows 7, Active Directory, Exchange My client, a large city based Investment Bank, is looking for an experienced Service Desk Analyst for an initial 6 month contract to provide support to Front Office operations. The successful contractor will be well versed in offering support expertise to a wide range of financial and non-financial applications and infrastructure. It is essential to...  more ->

18/07/2014 17:07:236 months +JS-00835-HH
http://www.jobserve.com/DXyZm
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City of London, UK
£23k - £26k per annum + Benefits
Permanent
IT
Provide Consulting Ltd

IT Service Desk Analyst - XP/Office/Exchange Have you been working on a busy IT Service Desk/IT Help Desk for a large organisation within an Enterprise environment? Are you looking for the next step in your IT career? Do you possess world class customer service/communication skills? Do you feel confident supporting Microsoft Office/XP/Exchange and possess knowledge of basic networking? If yes, please read on, as this could be the career move you have been looking for! Globally my client leads the way in their industry, they are an amazing organisation and this opportunity for any budding IT...  more ->

17/07/2014 14:33:30PERMJS-SD 5749
http://www.jobserve.com/DXozV
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Hampshire, UK
Excellent
Permanent
IT, Finance
Mark Loucas Payments

Service Desk Analyst/Service Desk Engineer/Service Desk Consultant ( Customer Focussed ) Key skills - Service Desk Analyst/Service Desk Engineer/Service Desk Consultant ( Customer Focussed ) A global blue-chip multinational finance company are looking for a Service Desk Analyst/Service Desk Engineer/Service Desk Consultant to work within a team that supports the clients customers and will interface with the companies Core Applications. Responsible for queries via emails, call etc. This includes responding to questions regarding message or file formats as well as the functions of the Core...  more ->

23/07/2014 12:14:07ASAPJSGF/SERVICEDESK/PERM/HAMPS
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Leeds, UK
£18-19k+ Pension & Healthcare
Permanent
IT
Additional Resources Ltd

Service Desk Analyst - Leeds Key words: help desk, service desk, Package: £18-19k+ Pension & Healthcare A leading supplier of IT Managed Services require an IT Service Desk Analyst to work within a 1st line support team. The role is to provide first line customer and technical support from initial point of contact through to resolution Duties: Ownership and progression of IT support delivery from initial contact to resolution within SLA's Deliver professional customer service to exceed expectations Identify technical requirements and ensure support records are raised to manage customer...  more ->

22/07/2014 17:10:45ASAPJSCH/R/025411
http://www.jobserve.com/DWNv5
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London, UK
Competitive Market Rates
Permanent
IT
Thebes IT Solutions Ltd

Service Desk Analyst - Financial Services Key Essential Skills: Service Desk, Windows 7 and XP, Windows 2003 and server, TCP/IP and MS Outlook 2003 (2010 desirable), MS Office, Citrix and VDI, Active Directory Role & Responsibilities: Provide technical support and advice to users, will liaise with 2nd and 3rd line support personnel to resolve complex hardware/software problems. Responsible for the accurate logging, diagnosis, and resolution or onward allocation of faults whilst adhering to the Service Management Tool guidelines and ensuring that all concerned parties are advised of...  more ->

21/07/2014 08:00:56ASAPJSSDA
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Doncaster, UK
£25 per hour
Contract
IT
Morson International (IT)

Service Desk Analyst Location: Doncaster Duration: 3 months (potential extension) Rate: £25 p/h Clearance: SC Clearance - must be active before project start date My client is currently looking for a number of Service Desk Analysts to join their team in Doncaster. The successful Service Desk Analyst will provide IT support to all business users, as well as logging incidents in the Service Desk tool (CA Unicenter) and diagnosing and managing these incidents through to resolution, in line with customer's Service Level Agreements. Due to the secure nature of this assignment, the successful...  more ->

23/07/2014 17:11:42ASAP3 MonthsJS-85045VL
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Warrington, Cheshire, UK
£10.00 per hour
Contract
IT
Netsource Ltd

Service Desk Analyst - ICT, Windows 7 My client is looking for a Service Desk Analyst to be responsible for providing an effective and efficient second-line support function, including the supply and replacement of ICT equipment and office moves. You will be customer and supplier facing and be the first line of contact, in ICT, for escalated queries that cannot be resolved at first line.Knowledge and Experience To undertake resolution of incidents passed through from first-line support Ensure incidents, which cannot be resolved by second line support, are passed to third line support in a...  more ->

23/07/2014 14:28:57ASAP3 months (initially)JS
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Birmingham, UK
£25 per hour
Contract
IT
SCR

Specialist Computer Recruitment are looking to recruit a Service Desk Analyst to work for a large IT firm. The purpose of the role is to respond to server, network and web site alerts as well as responding to customer calls. Key Skills: You will have at least 2 years' experience of working within a Service Centre environment. Event management experience preferably SCOM and Tivoli Management consoles. Management of Back up Remote intelligence/hands Windows Operating System Active Directory Desktop support Linux Candidates must be able to commit to a shift pattern of 4 days on then 4 days off....  more ->

21/07/2014 17:32:25ASAPmonthly rollingJS
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Aberdeen, Scotland, UK
Competitive salary
Permanent
IT
NetTalent

Role: Service Desk Analyst (Energy sector) Location: Aberdeen The successful individual will be responsible for: Taking support calls and aiming to resolve greater than 85% of these at first contact Accurately categorising and logging these calls to enable pro active problem management Supporting all core Wintel technologies Updating Knowledge bank articles Carrying out periodic auditing and possibly offshore work Participating in team meetings via SCRUM and CSI to constantly enhance the service offered Working in a flexible manner to ensure core hours are covered To be considered for this...  more ->

18/07/2014 10:40:44ASAPJS-JLC/2722/1807
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City of London, UK
£30k - £35k per annum
Permanent
IT
Mint Recruitment Solutions

Service Desk- 1st/2nd Line- MS Office/AD/Citrix/Anti-virus software Mint Recruitment are actively looking for a Service Desk technician to provide 1st and 2nd line support within the IT Services Department of our London based client. Our client falls within the luxury consumer goods sector so we are ideally after someone from a similar background. Commuting will be easy to these offices as you will be close to all major tube lines and mainline stations. Key accountabilities will include: -Provide 1st and 2nd line support -Execute Service Desk procedures and processes including Service Call...  more ->

17/07/2014 11:42:32JS-SERVICE
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Birmingham, West Midlands, UK
£markey
Contract/Permanent
IT
Purple Sky Associates

Service Desk Analyst Help Desk 1st Line Support A prestigious and well respected client in Birmingham is looking for a Service Desk/Helpdesk/1st Line Support analyst to join a busy and successful team. The Service Desk team supports over 5000 users in the business so there is never a dull moment in this organisation with many differing and varied challenges arising each and every day. The successful candidate will be required to perform the following duties: To provide 1st Line Telephone support for a number of bespoke applications and internal products. Be required to provide Helpdesk...  more ->

17/07/2014 11:02:59ASAP3 months+JSDWM1SFT6
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London, UK
DOE
Permanent
IT
Damco Solutions

Job Position: Service Desk Analyst - French Speaking Job Location: London, UK Job Type: Permanent Job Description: Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Windows and Novell Operating systems Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Novell eDirectory, Lotus Notes and Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio PDA and...  more ->

22/07/2014 15:34:06ASAPJSSERVICE_DESK_ANALYST
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Glasgow, Scotland, UK
£24k - £26k (+ £2450 shift allowance)
Permanent
IT
Picture More Ltd

Service Desk Analyst/1st-2nd line Support Analyst/Second Line Support/User Support - ITIL/MS Office Suite Fantastic opportunity to work for a leading, international law firm based in central Glasgow, minutes from Glasgow train station. Essential Skills: Windows 7, MS Office Suite XP/2003 and 2010 - Word, Excel, Outlook & PowerPoint, Active Directory Experience with working in an ITIL environment Desirable Skills: Experience with legal applications (iManage, Interwoven, WorkSite/Filesite) Job Overview: To provide 1st and 2nd line telephone and remote and desk side technical support to...  more ->

23/07/2014 14:19:29JSGLASGOW - 11719
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City of London, UK
£25k - £28k per annum + Bonus, Pension, Subsidised Gym etc
Permanent
IT, Finance
SKILLFINDER INTERNATIONAL

Service Desk Analyst/1st Line Support A global Investment bank in the city seeks a Service Desk Analyst/1st Line Support to join their fast paced, dynamic team in the city of London. Responsibilities for the Service Desk Analyst/1st Line Support: *Capture incidents by phone or email within a timely fashion *Ensure that full details of the users request are captured within the call management software as well as a detailed description of any actions taken with the user *Ensure that the correct priority level is assigned to the call *Work towards first time fix targets of around 80%. *Log and...  more ->

23/07/2014 10:37:40ASAPJS-BT7356
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Cambridge, UK
£125 - £175 per Day
Contract
IT
JM Group

The JM Group is working with a large financial services company and is seeking a Service Desk Analyst on a contract basis in Cambridge. The ideal Service Desk Analyst will have the following key skills and experience:.ITIL v3.Remedy.Citrix.Active Directory.Laptops.Remote access troubleshooting.Standard Microsoft products.Mobile device support (Blackberry, iPhones, iPads).Support of Boyd.VMware.Safecom printing solution.General understanding of networks. If you are an experienced Service Desk Analyst with excellent knowledge of ITILv3 and Remedy please respond in the first instance with the...  more ->

22/07/2014 19:09:17JS-JMRG110
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Worcester Park, UK
£24k - £26k per annum + Package
Permanent
IT
Penta Consulting

Service Desk Analyst - ITIL, Windows 7, Support A leading travel organisation based in Surrey have an URGENT requirement for a Service Desk Analyst to join their team. Some previous experience within a similar role would be beneficial, but the role will come with the opportunity to learn and progress within a dynamic company renowned for their hands on training and ongoing focus on development of their employees. With very strong communication skills and a highly personable demeanour you will be first point of contact for IT, Network & Telephony queries, classifying, routing and logging all...  more ->

22/07/2014 14:03:03ASAPpermJS-JOB0031609
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Glasgow, Scotland, UK
£20k - £26k + £2,450 shift allowance
Permanent
IT
Estio Technology Recruitment

Service Desk Analyst (Rotating Shift Pattern) £20,000 - £26,000 plus £2,450 shift allowance Glasgow Service Desk Analyst required for a permanent vacancy to work for a legal firm based in Glasgow. As a service desk analyst you will provide professional IT support and end to end management of all software to the organisation. A flexible candidate is required, with experience and knowledge of: Microsoft software, Bighand3, ITIL processes and procedures. Job Overview The role applicant will provide the company with the following: 1st and 2nd line support of all incidents and service requests of...  more ->

22/07/2014 11:12:22ASAPJSEMSDA24
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 1  2  3  4  5
Java JEE Developer, Alicante
Alicante
170-198 Euros/Day
Spain
Web IT Support Team
Weybridge, Surrey, UK
HTML, Java script, CSS, Java
Website Experience
Oracle eAM Support Analyst
Dubai
Permanent
United Arab Emirates
SAP CRM Architect-Permanent
Excellent Salary Package
Visas & Relocation Offered
New Zealand
Front Office Risk
Java/Scala Developer
Permanent
£120k, London