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 1  2  3  4  5
Guildford, Surrey, UK
£20k - £27200 per annum + Package
Permanent
IT
Hudson IT

Service Desk Analyst - £27,200 plus package - Guildford An excellent opportunity has arisen for a Service Desk Analyst to join a market leading, technology solutions organisation, working with a wide range of major clients providing first line support. Service Desk Analyst is required to join a market leading, technology solutions organisation, as part of a Service Operations team providing IT support, incident resolution, troubleshooting and systems administration for enterprise scale systems, for a broad range of major clients. The Service Desk Analyst will join an exceptional team of IT...  more ->

03/03/2015 17:55:27JS-UK723797
http://www.jobserve.com/D8mRL
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Norfolk, UK
£11 - 13.50 per hour
Contract
IT
GSA Techsource Ltd

Service Desk Analyst - ASAP Start - Norfolk - 3 month contract I am currently recruiting for multiple Service Desk Analysts working for my client in Norfolk. This is a 3 month contract position with potential of extension. The successful candidate will be working on a busy service desk supporting about 7000 users over multiple sites, dealing with IT issues through remote access in an ITIL environment and in accordance to their SLAs. We are looking for candidates with previous - IT Support or Service Desk experience - Experience working in an ITIL environment - Excellent customer service...  more ->

03/03/2015 10:01:04ASAP3 monthsJSLOB-15358
http://www.jobserve.com/D8j67
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Havant, England
12 per hour/Neg
Contract
IT
Sopra Steria Recruitment Limited

Our Blue Chip Utilities client requires an Service Desk Analyst Description: Our IT Service Desk has an opening for an Analyst, which would provide an ideal opportunity for an individual looking to build a career in IT. The Service Desk is a dynamic, customer service driven and professional IT environment with team members working on a flexible rota system. Working as part of a close and cooperative team, the role involves answering incoming calls, resetting passwords, providing 1st-line analysis, resolving incidents wherever possible and processing self service faults on a rota basis. This...  more ->

03/03/2015 14:09:08January6 monthsJS/077650/MC/C
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Bristol, UK
£20k - £28k per annum + benefits
Permanent
IT
Experis IT

A Service Desk Analyst is required to join the UK's leading naval support business, based in Bristol. The Service Desk Analyst will join a dynamic team of individuals and act as the interface between the business and the customers. This is an excellent opening for an experienced Service Desk professional who is motivated and willing to learn, to join a company that invests heavily in their employees. The Service Desk Analyst's responsibilities will include but not be limited to: Responding to requests to help find the appropriate solution from an existing catalogue of off-the-shelf products....  more ->

03/03/2015 05:01:09ASAPJS-J319899A
http://www.jobserve.com/D8hhq
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Truro, UK
£18k - £21k per annum
Permanent
IT
Harvey Nash IT Recruitment UK

1st Line Service Desk Analyst (Windows, ITIL, TCP/IP, MS Office, Exchange) required for a Cornwall based Education Provider. The successful Service Desk Analyst will provide remote first line support to a large user base, working to SLA's and providing excellent customer service as well as resolving a high number of incidents (30-40 calls/day) at the first point of contact. In order to be successful Service Desk Analyst will need to have experience of supporting Windows, Outlook and MS Office as Active Directory Administration including previsioning and group policy. Experience of working in...  more ->

03/03/2015 18:03:34JS-288098/004
http://www.jobserve.com/D8mSd
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Harrogate, UK
Up to £20k
Permanent
IT
4it Recruitment

Service Desk Analyst - 1st Line Support/Help Desk/Support/ITIL Up to £20k per annum depending on experience An opportunity for an IT Service Desk Analyst has arisen to work for a well-known retail/FMCG organisation. As an IT Service Desk Analyst working for this company this individual will be expected to provide 1st line support to both internal and external customers. This support will be service desk based and providing help and support over the phone and e-mail to diagnose, resolve and escalate issues where required. Key Skills Track record of delivering excellent customer service/support...  more ->

27/02/2015 09:24:47ASAPJS4300/ES/SDA
http://www.jobserve.com/D21Aj
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High Wycombe, HP12 3RH, UK
£20k
Permanent
IT
TechNet IT Recruitment (Permanent)

Client My client are an established IT Managed Service Provider whoprovide everything from an outsourced IT department to specific infrastructure, cloud or security projects to businesses in the South East and London. Duties and Responsibilities:- To provide 1st and 2nd line technical support; answering support queries via phone and email. Occasionally visit customer sites to provide onsite support and hardware/software installations. To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user faults and...  more ->

25/02/2015 11:24:40ASAPJSAS-HIGH
http://www.jobserve.com/D7fjA
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Reading, Berkshire, UK
£18700 - £20700 per annum
Permanent
IT
Global Technology Solutions Ltd

Due to internal promotions, an exciting opportunity has arisen for x3 Service desk analysts/Customer service advisers/Call logger to join a fast growing company based in Reading. Job Type - Permanent Start date - Immediate Location - Reading Hours - (Shifts) 4 on 4 off Working hours are 7am-7pm & 7pm-7am Role Purpose for a First Line Support Analyst: To log all customer tickets accurately and deliver a timely completion of all tickets. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, to defined operating procedures and within agreed...  more ->

03/03/2015 09:27:22ImmediateJS-JOB-1100
http://www.jobserve.com/D8j2P
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Newport, Wales, UK
£20k per annum + Excellent Benefits
Permanent
IT
Resource Management

Position Title Service Desk Analyst Employment Type Permanent An exciting opportunity to join us at Gocompare.com is now open. We're looking for a Service Desk Analyst to join the Service Desk team in our Newport office. The Service Desk Analyst will be reporting to the Service Desk lead and will be responsible for managing all IT incidents, requests and provides technical help and support to business IT users ensuring they are resolved with minimal impact and downtime.Responsibilities in this role will include: Providing excellent customer service to staff raising IT issues Ensuring that all...  more ->

27/02/2015 16:30:22ASAPJS-GOSDA
http://www.jobserve.com/D73Xs
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Manchester, Lancashire, UK
£20k to £23k (+ company benefits and bonuses)3
Permanent
IT, Consulting
IS Recruitment Ltd

IS Recruitment are working with a genuine industry leader to attract a Service Desk Analyst of Graduate calibre with 12 months commercial experience in a related role to join our award-winning IT Management Consultancy based in Manchester to work as a client-focused Consultant. Skills and Experience: Knowledge of Service Desk Management (ITIL) Background in IT Service Desk or similar IT Support function Appreciation of ITIL Service Management disciplines esp. Change and Configuration Management Experience of liaising with 3rd party suppliers Experience of working on an IT Service desk or in...  more ->

28/02/2015 18:46:19ASAPJS-RM-GSMC-MANCHESTER
http://www.jobserve.com/D8Cd7
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London, UK
£30k - £40k per annum + competitive
Permanent
IT
Huxley Banking & Financial Services

Service Desk Analyst New mandate released for a PERMANENT Service Desk Analyst position based in Central London. The Service Desk Analyst role is for a Junior-Mid level based in a financial start up firm which has been established for two years. Working in fixed income, they seek to increase the liquidity across the financial services sector. This is a great opportunity to work in an exciting and new environment which is seeking to make radical changes in financial services. As a Service Desk Analyst you will have: Experience working as a Service Desk Analyst ideally in a financial services...  more ->

03/03/2015 17:10:34JS-HA-12456219
http://www.jobserve.com/D8mAl
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Cardiff, Wales, UK
Market Rate
Permanent
IT
Lorien

Service Desk Analyst - Permanent - Cardiff - SQL, Unix, Solaris, Linux, Incident Management, 24/7 Shift Work My client, a leading financial services organisation, specialising in mobile money, are recruiting for a Service Desk Analyst to join them on a permanent basis in Cardiff. This is a 24x7/365 role and you will be required to work a 4-on/4-off 12 hour shift pattern consisting of two day shifts followed by two night shifts. In return you will receive an uplift on your basic salary. The Service Desk Analyst with be the single point of contact for customers and internal services. You will...  more ->

27/02/2015 14:57:56ASAPJS-50157996
http://www.jobserve.com/D724L
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Bournemouth, Dorset, UK
£20k - £22k per annum + Excellent Benefits
Permanent
IT
Vertical IT Limited

* 2 x NEW ROLES: 2nd Line Service Desk Analysts - Bournemouth- Global Organisation* ROLE: 2nd Line Support (multiple roles) SKILLS: 1st Line, 2nd Line Support, Desktop support, Problem Solving, Excellent Communication Skills, Customer Service, Windows, Windows Server, Microsoft Office, Active Directory, Exchange, Citrix, Cisco, Service Desk, ITIL, Networking, MCP/MCDST or equivalent SALARY: Dependent upon experience + excellent benefits LOCATION: Bournemouth COMMUTABLE FROM: Bournemouth and surrounding areas 2nd Line Support Analyst: I am working as a sole supplier with a Market Leading...  more ->

26/02/2015 14:50:09ASAPJS-50159788
http://www.jobserve.com/D7sem
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London, UK
£21,633 - £32,158
Permanent
IT
MI5

This is an excellent opportunity to join a pioneering IT team, train in a range of applications and gain recognised qualifications while supporting leading-edge strategic programmes. Your role As the first point of call for a variety of incidents and service requests, you'll be answering a range of IT-related customer calls. You'll be communicating efficiently and professionally with people at all levels, solving their issues when you can or passing them on as necessary. As a valued member of the team, you'll draw on your technical knowledge to resolve a number of problems. What you'll need...  more ->

03/03/2015 07:04:29JS
http://www.jobserve.com/D44vC
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London, UK
£20k per annum
Permanent
IT
KPRS Limited

Service Desk Analyst - Central London An exciting opportunity has come up for a Service Desk Analyst to join my client's expanding team based in Central London. The purpose of the role is focused on delivering day to day services for the IT Service Desk - responding to and solving end user incidents and service requests The successful candidate will ideally be educated to degree level or equivalent and will be able to demonstrate experience working within a similar role. Working knowledge and experience of the following are a must: Windows operating systems, Networking, Microsoft Office...  more ->

24/02/2015 20:52:09ASAP/1 monthJS2535
http://www.jobserve.com/D7bgj
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Edinburgh, Scotland, UK
Contract
IT
Search Edinburgh IT

Service Desk Analyst - Initial 9 months - Edinburgh - Shift Pattern Experience of working on telephone based customer focused Service Desk Experience of working within an ITIL/Process drive environment. Strong verbal & written communications skills with excellent telephone manner Ability to learn quickly in a fast moving environment and demonstrate ownership. Equally able to work under own initiative and as part of a team Excellent problem solving skills Technical Skills Lotus Notes 7/8 and/or MS Exchange experience Practical Workstation/Network Windows XP and or Windows 7 OS Knowledge MS...  more ->

02/03/2015 11:55:53ImmediateJS-REQ/324127
http://www.jobserve.com/D8aTe
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Southampton, Hampshire, UK
£20k - £21.5k per day
Permanent
IT
IntaPeople

Service Desk Analyst - Southampton £21,500 & good benefits We have been appointed by a leading company to help find a new 1st Line Service Desk Engineer for a position based in Southampton. Although this is strictly speaking1st Line the role is more involved than call logging. You will be reporting into the Service Desk Manager and join a small busy team of handling Windows 7 (and some 8.1) support for a large number of different locations. We need someone who is reassuring and can let the business user know that the problem is going to get sorted. ITIL knowledge (Incident & Change more than...  more ->

02/03/2015 09:31:112015-03-30JSIP22993-PD
http://www.jobserve.com/D8Z1y
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London, NW1, UK
£33k-35k
Permanent
IT
Square One Resources

Service Desk Analyst- 2nd/3rd Line, Windows 7, Citrix, XenApp You will be providing 1st/2nd and 3rd line desktop support, either onsite or via telephone, to a diverse user base, with the aim of improving the levels of service to the organisation. will be responsible for supporting all desktop applications, hardware faults on laptops, PCs, printers and network. You will be experienced in Windows 7, and Office 2010 design, deployment and migration, Citrix XenApp and/or XenDesktop environment. My client are a leading provider and developer of homes and housing, support and care, across London...  more ->

02/03/2015 16:11:19ASAPJSLPS-2015
http://www.jobserve.com/D8cXP
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Stoke on Trent, UK
£20k - £25k per annum
Permanent
IT
Circle Recruitment

Service desk Analyst - 1st/2nd Line - Windows - Stoke £20,000 - £25,000 Stoke, Staffordshire Shifts - 7.5 hour shifts on a rota between the hours of 6am to 10pm Mon-Sun Service Desk Analyst with experience in providing 1st and 2nd line support within a Windows environment and also has some knowledge of SQL databases is required by my client based in Stoke. Desirable: ITIL certifications and experience. The Role/the person: As a Service Desk Analyst/Helpdesk Analyst you must be proficient in providing 1st and 2nd line support in a Windows environment and any SQL Database and application...  more ->

27/02/2015 12:11:35ASAPPermJS-NM-634789
http://www.jobserve.com/D71PU
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Sunderland, UK
£22k per annum + benefits
Contract/Permanent
IT
Reed Technology

Service Desk Analyst/ITIL/1st/2nd Line £22K 6 month fixed term contract with chance to go permanent Sunderland My client seeks an individual with strong 1st/2nd line support skills and excellent customer service skills for the role Service Desk Analyst/ITIL/1st/2nd line. As expected with a role of this nature, candidates will be able to identify major incidents/log calls/check back-ups/deploy internal devices/engage with 3rd parties and conduct service improvement through procedures and controls. Candidates will have experience working within a 1st/2nd Line function or a similar post within a...  more ->

25/02/2015 16:35:08ASAP6 monthsJS-SD ANALYST
http://www.jobserve.com/D7g9T
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 1  2  3  4  5
Service Desk Analyst
1st/2nd Line
£20k
High Wycombe
Service Desk Analyst
Global Law Firm
£35,000
London
Calypso Technical Business
Amsterdam
€700-800/Day
Netherlands
Director Of Systems Delivery
Financial Services Domain
£90k + 25% Bonus + Car Allow
Bristol
Senior Project Manager
eCommerce
Herzogenaurach
Germany
Interaction Design
Permanent
Herzogenaurach
Germany
Service Delivery Manager
ITIL, Service Delivery
£50,000
London