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 1  2  3  4  5
Northampton, Northamptonshire, UK
£15.00 per hour
Contract
IT
Global Technology Solutions Ltd

An exciting opportunity has arisen for 1st Line Support/Service Desk Analysts to join a fast growing company based in Northampton. Job Type - Contract Start date ASAP Duration - Ongoing Location - Northampton Working hours - Monday - Friday Hourly pay rate - £15 Job responsibilities: MUST BE SECURITY CLEARED (SC) - As a Service Desk Analyst you will answer telephone calls from the customer within service level. - As a 1st Line Support Engineer you will correctly validate, record and allocate incidents using internal incident logging software. - As a 1st Line Support Analyst you will carry out...  more ->

24/10/2014 17:43:52JS-JOB-1316
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Milton Keynes, UK
£15.00 per hour
Contract
IT
Global Technology Solutions Ltd

An exciting opportunity has arisen for 1st Line Support/Service Desk Analysts to join a fast growing company based in Milton Keynes. Job Type - Contract Start date ASAP Duration - Ongoing Location - Milton Keynes Working hours - Monday - Friday Hourly pay rate - £15 Job responsibilities: - As a Service Desk Analyst you will answer telephone calls from the customer within service level. - As a 1st Line Support Engineer you will correctly validate, record and allocate incidents using internal incident logging software. - As a 1st Line Support Analyst you will carry out Service Requests based on...  more ->

24/10/2014 11:01:50JS-JOB - 1266
http://www.jobserve.com/DmaNA
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Fareham, Hampshire, UK
Attractive base, bonus,+ Benefits
Permanent
IT
aap3

Service Desk Analyst/1st line support/helpdesk: Windows, ITIL, MAC, OSX, helpdesk, service desk, 1st line, First line, 1st level Excellent opportunity for a Service Desk Analyst, working within with this successful global organisation with well-known brands. You will work as part of their operations team in a very friendly and fast paced environment providing IT support to the organisation 1500+ employees. Key experience required: Experience providing 1st line IT support within a busy service desk Excellent telephone manner, interpersonal skills and customer service focus Sound knowledge of...  more ->

22/10/2014 17:13:40JS-BBBH174311
http://www.jobserve.com/DmCR9
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Halifax, West Yorkshire, UK
£18k - £20k
Permanent
IT
networx

Our education client is looking to recruit an enthusiastic and well-organised Service Desk Analyst, who is passionate about delivering world class customer service. Working within the Service Desk team, this pivotal role provides proactive and reactive 1st line technical support, and acts as first point of contact for schools. Individually you will take ownership of customer issues, accurately logging details and maintaining full documentation of each action. Working as part of the team you will support all internal and external users, helping them to locate supporting materials and...  more ->

24/10/2014 15:35:08JSNTXGM39411
http://www.jobserve.com/Dmbgo
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Stratford, East London, UK
Up to £25k
Permanent
IT
Hunter Macdonald Ltd

Service Desk Analyst Service Desk Analyst sought by a successful 750+ user organisation based in Stratford, East London offering a competitive salary. This is a key role in a team that is the first point of contact for users with IT related issues or queries and delivers support services in line with the agreed SLA/OLA's with a high level of customer service Skills and Experience 2 years experience in a service desk environment. Experience of working in performance and service excellence driven 1st & 2nd line service desk team taking inbound contacts by phone, email, self - service with...  more ->

24/10/2014 10:00:52ASAPJSHM-JS-SDA
http://www.jobserve.com/Dez4E
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Rugby, Warwickshire, UK
Competitive + Bonus
Permanent
IT
Experian

Overview: We are a global company offering a diverse range of data and analytical tools, services, and solutions, we are looking for people who can inspire new ways of thinking-and contribute their insight to a business that specialises in it. At Experian, we understand what it takes to bring data to life. Creativity. Passion. Flexibility. Expertise. We know that fresh perspectives can spur inspiration, often leading to a new way of tackling a challenge. We also understand that to excel-to be great-we must question thoroughly and analyse deeply. Join a global team of more than 16,000...  more ->

22/10/2014 11:21:58JS-IRC41097
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Central London, UK
£100 - £110 per Day
Contract
IT
Lucid Support Services Ltd

Service Desk Analyst - Office 365/Lync We are currently recruiting for a Service Desk Analyst, based in central on a 3 month contract. The candidate we are looking for will be responsible forclient needs someone who can do 1st line service desk support which will include basic 1st line support tasks such as: Password resets Laptop setups File Servers Folder access etc. Setup Office 365 Talk users through LYNC & Onenote (launch & learn) Please apply for further details more ->

20/10/2014 17:59:263 months InitiallyJS3003786
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London, UK
£200-220/Day
Contract
IT
Scott-Merrick LLP

Service Desk Analyst - Microsoft Office, Windows 7, Citrix, DMS. Law/legal experience is strongly preferred* A global professional services company is searching for experienced Service Desk Analyst for a 6 month contract (likely to be extended). They require a specialist with Microsoft Office (particularly Word and Outlook) and MOS qualification would be advantageous. Key services are DMS (Interwoven WorkSite), BlackBerry, Good, VPN, Citrix etc. You will be supporting roughly 6000 users world-wide, helping to resolve 85% of inbound queries at first contact. Responsibilities: - Responding to...  more ->

20/10/2014 15:37:11ASAPJSJK-SERVICEDESK
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Exeter, Devon, UK
Contract
IT
Lucid Support Services Ltd

A requirement has arisen for a Service Desk Analyst on a 3 month contract based in the Exeter. Job Details: This is mainly admin support and any successful candidate should have a good working knowledge of Active Directory as the majority of the role will be account/security group creation and security access. The post holder will form part of the Service Desk Team to provide first line support to clients on all matters relating to IT provision. To log all calls according to departmental procedures and either resolve the issue directly or assign work to the relevant Team as appropriate. This...  more ->

20/10/2014 12:01:57ASAP3 monthsJS3795
http://www.jobserve.com/DlnDr
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Manchester, Lancashire, UK
£100-110 per Day
Contract
IT
IDPP

Service Desk Analyst - 1st Line Support Manchester Contract £100-110 per day Service Desk Analyst - 1st Line Support Leading IT Managed Services business has an opening on their Service Desk, for a 1st Line Support Analyst. The role sits within a busy team, supporting internal customers in line with SLAs. Responsibilities: -1st line Desktop Support Dealing with service calls in an appropriate manner, providing support where possible or escalating to the appropriate team. -Prioritisation of calls inline with incident management processes. -Providing regular updates to customers/internal...  more ->

24/10/2014 16:29:22ASAP2 monthsJS/IR/COT28193C
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Manchester, UK
£18k
Permanent
IT
IDPP

Service Desk Analyst - 1st Line Support Manchester Permanent £18k plus benefits Service Desk Analyst - 1st Line Support Leading IT Managed Services business has an opening on their Service Desk, for a 1st Line Support Analyst. The role sits within a busy team, supporting internal customers in line with SLAs. Responsibilities: -1st line Desktop Support Dealing with service calls in an appropriate manner, providing support where possible or escalating to the appropriate team. -Prioritisation of calls inline with incident management processes. Providing regular updates to customers/internal...  more ->

24/10/2014 10:01:49ASAPJS/IR/28193SER
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Southampton Hampshire, England
£18k - 20k per year
Permanent
IT
Colston Consulting LLP

Service Desk Analyst - Southampton - to circa £20,000 pa Working within a team of 4, you will be responsible for dealing with calls coming into the Service Desk. The team work to SLAs and are required to log all calls into our Hornbill Supportworks system. IT aptitude is necessary as is the desire to deliver excellent customer service. You will have a flexible and 'can do' attitude is essential. EXPERIENCE REQUIRED Experience of working on a fully functioning Service Desk Customer focussed and experience of delivering a first class service Good working knowledge of Microsoft Windows and...  more ->

23/10/2014 09:45:28ASAPJS1307-7
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Newport, Wales, UK
£16 per hour
Contract
IT
CPS Group (UK) Ltd

My client based in South Wales are urgently looking for a Service Desk Analyst to join the team initially on a 2 month contract. The role is based in Newport and the key skills along with Remote support experience are oWindows XP & Windows 7 oDesktop application software (circa. 400 applications) oDesktop security software oServer hardware and infrastructure oDesktop computing and associated peripheral devices oNetworking -LAN (Structured Cabling) You will ideally be able to demonstrate relevant experience working in a fast paced (ITIL), SLA driven environment. Please call or send in a CV for...  more ->

22/10/2014 16:04:54ASAP2 monthsJS-J8263
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Northampton, Northamptonshire, England
£20k - 24k per year + Benefits
Permanent
IT
Colston Consulting LLP

Leading professional services organisation are looking to hire an experienced service desk analyst to provide telephone and e-mail IT support. The successful candidate will work as part of a team and can expect to enjoy a salary of between £20-24K, excellent benefits and a clear and defined career path The main responsibilities for this Northampton based Service Desk Analyst opportunity are highlighted below Provide remote support for the software, applications and hardware used within the business Respond directly to all e-mail, phone and web client calls Ensure that all requests are solved...  more ->

20/10/2014 18:16:24JSIEBSDA
http://www.jobserve.com/DlpuQ
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Bristol, UK
Negotiable
Permanent
IT
CPS Group (UK) Ltd

Service Desk Analyst - Up to £24,000 + Benefits My worldwide client are looking for a Service Desk Analyst to be based at their Office on the outskirts of Bristol. This is Monday to Friday position working core hours including some on call. The Service Desk Analyst will need to have very strong Windows skills, excellent Active Directory, and high level customer service skills. Typical responsibilities for this role include: - Being first point of contact for all incoming technical issues. - Logging calls and allocating them to specific teams. - Managing all email traffic on the helpdesk -...  more ->

20/10/2014 17:56:56ASAPJS-J7806
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Milton Keynes, Buckinghamshire, UK
£23k - £27k per annum
Permanent
IT
Claremont Consulting Ltd

Night Shift Service Desk Analysts required My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to...  more ->

22/10/2014 12:59:04PermanentJS-9575 - NIGHTS SDA
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Milton Keynes, Buckinghamshire, UK
£11 - £13 per hour
Contract
IT
Claremont Consulting Ltd

My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to appropriate resolver groups. - Responding to employee enquiries with appropriate level of urgency. - Following up on all...  more ->

22/10/2014 12:58:201 yearJS-9574 - SDA BUCKS
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Colchester, UK
£32k per annum + benefits
Permanent
IT
i3 Resourcing

Service Desk Analyst/Helpdesk Support - 1st Line - Essex SERVICE DESK ANALYST/HELPDESK SUPPORT - 1st LINE - EXCLLENT COMMUNICATION SKILLS - IT EXPERIENCED - PERMANENT - UP TO £32K- ESSEX Description: We are urgently seeking an experienced 1st line Service Desk Analyst to work for an excellent organisation in Colchester. You will provide 1st line support to over 14000 users in the UK and overseas Required experience: Have experience of providing IT support in a similar environment Be professionally presented with strong customer-facing skills, and the ability to build and maintain working...  more ->

22/10/2014 16:31:04JS-NZ/1ST LINE/P/ESSEX
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Norfolk, UK
£11 - £13 per hour
Contract
IT
GSA Techsource Ltd

Service Desk Analyst - ASAP Start - Norfolk - 3 month contract I am currently recruiting for a Service Desk Analyst working for my client in Norfolk. This is a 3 month contract position with potential of extension. The successful candidate will be working on a busy service desk supporting about 7000 users over multiple sites, dealing with IT issues through remote access in an ITIL environment and in accordance to their SLAs. We are looking for candidates with previous - IT Support or Service Desk experience - Experience working in an ITIL environment - Excellent customer service skills For...  more ->

21/10/2014 11:24:10ASAP3 monthsJSLOB-15015
http://www.jobserve.com/Dl0A2
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Northamptonshire, UK
£20k - £24k per annum + Benefits Package
Permanent
IT
Damia Group LTD

Our client, a professional services firm, is seeking to recruit a Service Desk Analyst to provide 1st and 2nd line IT Support services through their IS Service Desk. The responsibilities of the position will include:- - On a rota basis staff the IS Service Desk during core hours (Mon-Fri 8am to 6pm), managing the life cycle of a support ticket through to resolution - Aid the Support Analysts to coordinate the provision of 2nd line support - Provide 1st and 2nd support, updating the appropriate Service Desk Tickets, in response to requests - Coordinate and manage, through to resolution, all...  more ->

20/10/2014 17:09:24ASAPJS-STEVE - SDA
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 1  2  3  4  5
Service Desk Analyst
1st Line Support/Helpdesk
£18k - £21k + Benefits
Haversham, Milton Keynes
1st Line Service Desk
Analyst
Healthcare at Home
Burton
Business Analyst
Alicante, Spain
Euros 170-198/Day DOE
Spain
Technical Services EUC
Delivery Team Manager
£50,000 - £60,000 + £6k Car
London/Derbyshire/Oxon
Technical Consultant
Oracle Enterprise Repository
Copenhagen/Good Rate
Denmark
RedHat Linux Server/TCPIP
Dublin
€ 450 Euros Per Day
Ireland
Project Manager Prince2
EUC VDI Windows 7
£45k-£55k + £5k Car Allow
Work From Home & Client Site