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 1  2  3  4  5
Surrey, UK
£150 - £170 per Day
Contract
IT
Cadence Resourcing Ltd

Fantastic new opportunity for an experienced 1st/2nd line service desk support analyst to join a leading entertainment company. This is an exciting and challenging role offering the right candidate exposure to a range of new technologies within an exciting and fast-paced environment. High likelihood of an extension on the initial 3 month contract! The right candidate will have: - Strong customer service skills - Strong spoken communication - At least 1 years' experience in 1st line support - A good understanding of Active Directory, Exchange - A background in E-commerce/EPOS would be...  more ->

16/09/2014 16:45:24ASAP3 monthsJS-HTG565
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Atherstone, UK
£17k - £19k + Benefits
Permanent
IT
DCV Technologies

Service Desk Analyst We have several fantastic opportunities for vibrant experienced and professional Service Desk Analysts. This is a day role Monday - Friday and comes with a great salary, benefits and career development opportunities. Responsibilities Provide a professional interface between our client and the business in order to provide quality service and exceed the expectations of our customer. Taking calls coming into the Service Desk. To achieve the Service Centre standards, and ensure that 95% of calls are answered within SLA agreements. Respond to calls coming in via e-mail and web...  more ->

16/09/2014 15:36:17ASAPJS003260
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City of London, UK
Negotiable
Contract
IT
Thebes IT Solutions Ltd

Service Desk Analyst - Investment Banking Role & Responsibilities: The Service Desk Analyst provides 1st/2nd line support to 1000+ users, logging and resolving IT issues. The Service Desk Analyst will be responsible for ownership of incidents communicating with the end user until resolution. You should have experience of password resets and unlocking accounts within Active Directory, BES, e.t.c. You will also deal with queries relating to various applications. Including Internet access, printer access, releasing quarantined emails from a web based mail. Duties include: Troubleshooting and...  more ->

19/09/2014 15:18:023 month rollingJS-JS/SD
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Milton Keynes, UK
£15 per hour
Contract
IT
Global Technology Solutions Ltd

An exciting opportunity has arisen for 1st Line Support/Service Desk Analysts to join a fast growing company based in Milton Keynes. Job Type - Contract Start date ASAP Duration - Ongoing Location - Milton Keynes Working hours - Monday - Friday Hourly pay rate - £15 Job responsibilities: MUST BE SC CLEARED - As a Service Desk Analyst you will answer telephone calls from the customer within service level. - As a 1st Line Support Engineer you will correctly validate, record and allocate incidents using internal incident logging software. - As a 1st Line Support Analyst you will carry out...  more ->

19/09/2014 12:12:21JS-JOB - 1266
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Nottingham, Nottinghamshire, England
£9.25 per hour
Permanent
IT
EMBS - People Transfer

Service Desk Analyst - Nottingham £9.25 per hour Working for a major services organisation in Nottingham you will work on a busy IT Service Desk helping to resolve IT user queries around desktop technologies as well as escalating more complex issues to the technical infrastructure team. The role will see you will help identify, manage remote desktop issues across a 2000+ user estate to solve the technical issues. Applicants must have experience of the following: Microsoft Office, Windows 7, Desktop Hardware, Active Directory (AD), Exchange, Back up tools, Anti Virus and Remote Access...  more ->

17/09/2014 11:16:39JSKL/LM/55048
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Northampton, Northamptonshire, UK
£20k - £24k per annum + Benefits
Permanent
IT
ninesharp

Infrastructure Engineer, Service Desk Analyst, 1st Line, 2nd Line support Permanent - Northampton - £20,000 to £24,000 per annum, plus benefits Service Desk Analyst, 1st Line, 2nd Line - My key client, a leading professional services firm, are currently recruiting for a service desk analyst on a permanent basis. This is a great opportunity for someone to join an organisation that is growing consistently, with a number of interesting projects in the pipeline. The primary purpose of this role will be to provide 1st and 2nd line IT support through the IS Service Desk. You will be expected to...  more ->

22/09/2014 12:21:14JS-TYS - 19897
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City of London, UK
£23k - £28k per annum + Benefits
Permanent
IT
Provide Consulting Ltd

IT Service Desk Analyst - XP/Office/Exchange Have you been working on a busy IT Service Desk/IT Help Desk for a large organisation within an Enterprise environment? Are you looking for the next step in your IT career? Do you possess world class customer service/communication skills? Do you feel confident supporting Microsoft Office/XP/Exchange and possess knowledge of basic networking? If yes, please read on, as this could be the career move you have been looking for! Globally my client leads the way in their industry, they are an amazing organisation and this opportunity for any budding IT...  more ->

19/09/2014 10:26:35PERMJS-SD 5749
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City of London, UK
£180 - £200 per Day
Contract
IT
DGH Recruitment Ltd.

Service Desk Analyst/Support Analyst/Helpdesk Analyst on a 24/7 shift My client a professional services firm requires a Service Desk Analyst/Support Analyst/Helpdesk Analyst (1st/2nd line) to join their IT Department on a 24/7 shift pattern for an initial 6 month contract. You will have proven experience working on a technical desk within a professional services organisation. The Service Desk Analyst/Support Analyst/Helpdesk Analyst (1st/2nd line) will provide telephone assistance to users (1st line) and if required desk-side assistance (2nd line) where it is necessary to visit the user to...  more ->

19/09/2014 17:22:356 monthsJS-DGH - SD
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Newark, UK
Competitive Market Rates
Contract/Permanent
IT
Lucid Support Services Ltd

Service Desk Analyst/1st Line Support Analyst Our client has an excellent opportunity for a dynamic individual to join the Network Operations 24/7 shift team as a 1st line technical support advisor, you will be working in a busy environment delivering services aligned to the following: ITIL process understanding and experience in the following IP Telephony (VoIP) Internet Services Mobile Data Support the multiple IP Networks and platforms within the client, including Networks. Incidents management Support with change activity Support Infrastructure maintenance requirements (routine activity)...  more ->

19/09/2014 17:07:02ASAP6 months to PermJS3730
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Stratford, East London, UK
Up to £25k
Permanent
IT
Hunter Macdonald Ltd

Service Desk Analyst Service Desk Analyst sought by a successful 750+ user organisation based in Stratford, East London offering a competitive salary. This is a key role in a team that is the first point of contact for users with IT related issues or queries and delivers support services in line with the agreed SLA/OLA's with a high level of customer service Skills and Experience 2 years experience in a service desk environment. Experience of working in performance and service excellence driven 1st & 2nd line service desk team taking inbound contacts by phone, email, self - service with...  more ->

19/09/2014 10:31:02ASAPJSHM-JS-SDA
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London, UK
£200-220/Day
Contract
IT
Scott-Merrick LLP

Service Desk Analyst - Microsoft Office, Windows 7, Citrix, DMS.Law/legal experience is strongly preferred or any other professional services such as banks, accounting, financial services, insurance, consultancy etc.* A global professional services company is searching for experienced Service Desk Analysts for a 6 month contract (likely to be extended). You are a specialist with Microsoft Office (particularly Word and Outlook) and MOS qualification would be advantageous. Key services are DMS (Interwoven WorkSite), BlackBerry, Good, VPN, Citrix etc. You will be supporting roughly 6000 users...  more ->

17/09/2014 10:02:44ASAPJSJK-SERVICEDESK
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Cardiff, Wales, UK
£131 - £160 per Day
Contract
IT
CPS Group (UK) Ltd

*1st Line Service Desk Analyst- 2 Month Contract* I am currently recruiting for a 1st Line Service Desk Analyst to join a busy Helpdesk in Central Cardiff. Our large client are looking for a 1st Line Support Engineer (with some experience) to join their team. They are looking for a quick turn around, start date as soon as possible. Please do get in contact or respond with your CV to be considered. This is a shift based role on a 4 day on/off rota, with working hours of 7am-7pm and 7pm-7am alternatively. Competitive market rate salary, with chance of extension pending performance. Essential...  more ->

22/09/2014 11:35:24ASAP2 monthsJS-JSCG8915
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Cardiff, Wales, UK
Negotiable
Permanent
IT
CPS Group (UK) Ltd

Service Desk Analyst - 15k + Shift Allowance, Bonus, Pension, Health Care My client is a market leading organisation based in the heart of South Wales. They are currently looking to recruit a Helpdesk Analyst to join their growing team. This is an entry level role and they are looking for someone keen to progress further in an IT environment as they will provide further training. Typical responsibilities for this role include: - Being first point of contact for all incoming technical issues. - Logging calls and allocating them to specific teams. - Managing all email traffic on the helpdesk...  more ->

19/09/2014 15:25:36JS-J7846
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Doncaster, UK
£23.00 - £25.00 per hour
Contract
IT
Morson International (IT)

Service Desk Analyst Location: Doncaster Duration: 3 months (potential extension) Rate: £23p/h - £25 p/h Clearance: SC Clearance (or willing to undergo prior to project start date ) Target Start Date: 29th September 2014 My client is currently looking for a number of Service Desk Analysts to join their team in Doncaster. The successful Service Desk Analyst will provide IT support to all business users, as well as logging incidents in the Service Desk tool (CA Unicenter) and diagnosing and managing these incidents through to resolution, in line with customer's Service Level Agreements. Due to...  more ->

19/09/2014 10:42:26ASAP3 monthsJS-86422VL
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Coventry, Warwickshire, UK
£23k - £30k per annum + Benefits + Bonus
Permanent
IT
Venturi Limited

Service Desk Analyst Access Control/IT/Service Desk Analyst/Active Directory/1st Line Support Analyst A Service Desk Analyst , ideally with some leadership experience is needed for a fast paced financial services organisation in Coventry city centre. As part of your role as the Service Desk Analyst you will sit within the Access Control team providing technical and operational support, setting up and amending existing user profiles and provide statistics to other parts of the team. You will be comfortable administering Active Directory, users and computer groups whilst giving guidance to...  more ->

18/09/2014 17:24:36ASAPJS-BBBH3518
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Lancashire, UK
£6 - £14 per hour
Contract
IT
Senitor Associates

Service Desk Analyst - Windows Server, Exchange Server, Active Directory, SQL, Citrix, TCP/IP, VOIP Telephony, Call Logging, Remote Support - Lancashire. My client is urgently seeking a 1st Line Service Desk Analyst to join a busy Microsoft environment. The successful candidate must have strong customer service skills, a willingness to learn and a passion for IT. While any experience with Windows Servers, Exchange Servers, Networking or SQL is desirable, my client is willing to consider candidates with little or no commercial IT experience as long as the criteria above is met. This is a...  more ->

18/09/2014 08:45:061 yearJS-CL 25848
http://www.jobserve.com/Dfwic
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Milton Keynes, Buckinghamshire, UK
£23k - £27k per annum
Permanent
IT
Claremont Consulting Ltd

Night Shift Service Desk Analysts required My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to...  more ->

18/09/2014 08:37:47PermanentJS-9575 - NIGHTS SDA
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Milton Keynes, Buckinghamshire, UK
£11 - £13 per hour
Contract
IT
Claremont Consulting Ltd

My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to appropriate resolver groups. - Responding to employee enquiries with appropriate level of urgency. - Following up on all...  more ->

18/09/2014 08:36:341 yearJS-9574 - SDA BUCKS
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City of London, UK
£170 - £200 per Day
Contract
IT
i3 Resourcing

Service Desk Analyst - 1st Line/2nd Support - Technical Assistant - Support Analyst Full Time Contract - daily rate: £170- £200 - London - Financial Services TECHNICAL ASSISTANT/SUPPORT ANALYST - 1ST LINE/2nd LINE - DESKTOP & BUSINESS APPLICATION SUPPORT - Active Directory/EXCHANGE 2010/BES/ITIL/MS Windows XP & 7 We are urgently seeking a 1st/2nd line Service Desk Analyst/Support Analyst with a minimum of 1 years' experience within a similar position to support the current team. This is a contract position for a prestigious organisation within Financial Services idustry. Job purpose: Provide...  more ->

19/09/2014 09:41:30ASAPJS-NZ/SUPPORT/FS/C
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London, UK
DOE
Permanent
IT
Damco Solutions

Job Position: Service Desk Analyst - French Speaking Job Location: London, UK Job Type: Permanent Job Description: Phone support experience necessary. Technical helpdesk or technical call center experience is necessary. Windows and Novell Operating systems Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Novell eDirectory, Lotus Notes and Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio PDA and...  more ->

22/09/2014 17:21:28JSSERVICE_DESK_ANALYST
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 1  2  3  4  5
Service Desk Analyst
IT Managed Services
16k-18k + Excellent Benefits
Caerphilly
Java JEE Developer
Alicante, Spain
Euros 170-198/Day Doe
Spain
Epic Ambulatory & ED Analyst
Dubai
Tax Free Package
United Arab Emirates
Epic Clarity Analyst
Dubai
Tax Free Package
United Arab Emirates
Graduate Product Analyst
IT Solutions
£17.5k-£25k DOE + Exc Bens
Caerphilly, Wales
Product Owner
IT Managed Services Strategy
£75k + Bonus + Benefits
Staines