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 1  2  3  4  5
Leeds, West Yorkshire, UK
£16k - £18k
Permanent
IT
Blues Point

Service Desk Analyst/IT Technician/Support Analyst - Windows, Exchange, Server, SLA, Active Directory Key Skills Windows XP, Vista, and Microsoft Office Windows Server MS Exchange Active Directory Excellent customer service skills A polite, friendly telephone manner Good at diagnosing basic technical problems Adhering to Service Level Agreements/SLA's The Role Our client, a major IT business based near Leeds, West Yorkshire, seeks a Service Desk Analyst to join their busy team. Ideal candidates will have 6months + experience of working on an IT helpdesk, handling a high volume of calls from...  more ->

23/04/2014 09:00:51ASAPJSLM-2226
http://www.jobserve.com/DNdEu
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Leeds, West Yorkshire, UK
£16k - £18k
Permanent
IT
Blues Point

Service Desk Analyst/IT Technician/Support Analyst - Windows, Exchange, Server, SLA, Active Directory Key Skills Windows XP, Vista, and Microsoft Office Windows Server MS Exchange Active Directory Excellent customer service skills A polite, friendly telephone manner Good at diagnosing basic technical problems Adhering to Service Level Agreements/SLA's The Role Our client, a major IT business based near Leeds, West Yorkshire, seeks a Service Desk Analyst to join their busy team. Ideal candidates will have 6months + experience of working on an IT helpdesk, handling a high volume of calls from...  more ->

23/04/2014 09:00:51ASAPJSLM-2226
http://www.jobserve.com/DNdEu
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Newcastle, UK
Up to 22k
Permanent
IT
Alps It Ltd

Service Desk Analyst - 1st line Support - Helpdesk - Newcastle My clients is looking for several reliable Desk Analyst to join the team in Newcastle on a permanent basis. The Service Desk Analyst is responsible for supporting the Service Desk Team Leader in providing an efficient, cost effective and customer focused service desk which provides a single point of contact for all users of IT, logging and managing all incidents, service and access requests. Essential: Helpdesk experience - 1 year in a similar helpdesk role and possess Excellent customer service skills Hardware checks, can they...  more ->

22/04/2014 12:12:296 weeks but looking to extendJS/NEWCASTLE/1STLINE
http://www.jobserve.com/DOjAO
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London, UK
£225-£275 per day
Contract
IT
Methods Consulting

SERVICE DESK ANALYST, SC Cleared Key Purpose Of Job Analyse Incident and Problem data Proactively identify incident/problem trends and offer solutions to prevent their reoccurrence Produce Management Information for all Problem Management activities including, Problem Control, Error Control In conjunction with the Problem Manager, aim to reduce the number and impact of Incidents/Problems affecting the services. Responsibilities Identify and record Incidents, Requests and Errors. Monitor the services for status and respond to incidents or requests via telephone, email or direct via the service...  more ->

23/04/2014 16:55:15ASAP3-6 monthsJSJMSERV
http://www.jobserve.com/DOskz
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Nottingham, Nottinghamshire, England
To £20k (Dependent on Experience)
Permanent
IT
EMBS - People Transfer

Service Desk Analyst (1st/2nd Line/Desktop) Nottingham, Nottinghamshire To 20k (dependant on experience) plus great benefits My client are urgently seeking a Service Desk Analyst This role is positioned in the Desktop support team who handle escalated 1st line calls through to desktop/deskside issues. Experienced required: Qualified to degree, HND, BTEC in IT or IT Apprentice IT qualification such as A+ or MCP or equivalent 6 -12 months in a 1st & 2nd line/desktop role to involved in hardware, software, networking exposure - plus any exposure to Win 7 advantageous. Windows 7 experience Duties...  more ->

24/04/2014 09:12:19NegotiablePermanentJSLM/LM/54627
http://www.jobserve.com/DOxFL
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London, UK
£100-£115 a Day
Contract
IT
Initialize IT

Service Desk Analyst - London - contract £100/115 a day - gain Google Apps experience! You will have good experience working in a Service Desk environment in a busy IT environment logging tickets, processing calls and resolving 1st line issues. Knowledge & Experience Technical experience in as a many of the following as possible: Exchange Windows Servers Windows XP/7/8 Active Directory Google Apps ITIL Personal Attributes Exceptional customer service skills, particularily the ability empathise and follow through tasks to ensure customer satisfaction more ->

24/04/2014 08:02:07ASAP3 monthsJSRFA4SDA
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Manchester, UK
£100-115 per Day
Contract
IT
IDPP

Service Desk Analyst, Helpdesk Analyst, 1st Line Support, Windows XP, Active Directory..Contract - Immediate Start* Leading IT Managed Services business is looking for a Service Desk Analyst based in Manchester. This is a short-term assignment that may lead to further work for the right individual. The role sits within a busy team, supporting the customer in line with SLAs in an ITIL environment. Responsibilities will include: 1st line Desktop Support Dealing with service calls, emails and web tickets in an appropriate manner; logging, and directing to the correct team in accordance with...  more ->

22/04/2014 17:34:18TBCJS/IR/26109
http://www.jobserve.com/DOlvf
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Halifax West Yorkshire, UK
£8-10 per hour
Contract
IT
Syntax Consultancy

Service Desk Analyst Halifax, Bradford, Huddersfield £8-10 per hour 3 month rolling contract Syntax Consultancy requires a service desk analyst to deliver 1st and 2nd line IT support, you working alongside the Information Technology Support Team to provide an excellent customer service to a large usaer base. Skills & Technologies: Active Directory Windows Microsoft Office packages Excellent telephone manner & communication skills Please email your current CV through for initial consideration stating your work availability, and expected daily rate. If your application matches the role's...  more ->

22/04/2014 12:25:16ASAP - Urgent3 monthsJSSD-1SUP
http://www.jobserve.com/DOjHQ
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London, UK
£25-30k + benefits
Permanent
IT
Initialize IT

Service Desk Analyst - £25-30k - London Operational Duties Resolve/fulfil incoming Service Desk incidents and requests from users via telephone, self service web portal and e-mail in a courteous and professional manner Using our Service Desk application, ensure that all ticket information is documented, including further customer contact, all successful and unsuccessful decisions made, and actions taken, through to detailed final resolution. If unable to respond to the issue or request directly, assign the ticket to an appropriate engineer, whilst ensuring the customer is kept updated as and...  more ->

17/04/2014 11:08:04ASAPJSRFMA3SDA
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City of London, UK
£10 - £14 per hour
Contract
IT
DGH Recruitment Ltd.

Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst An excellent opportunity has arisen for a Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst to join our client, a global charity organisation. As Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst you will be responsible for providing the first point of contact for all IT issues, supporting users in Windows, MS Office, Active Directory and bespoke software. The Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst will join for an initial month contract, with the possibility of rolling on from...  more ->

23/04/2014 17:18:07ASAP1 month rollingJS-DO-SDA-14
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London, UK
£21k - £26k per annum
Permanent
IT
DGH Recruitment Ltd.

Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst A fantastic opportunity to work with our client, a leading institution in Central London, as a Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst. This role will be a mixture of remote and telephone based 1st line support as well as desk side 2nd line support. You will also be involved in project based work such as roll-outs and migrations. The client is looking for an Service Desk Analyst/Helpdesk Analyst/1st Line Support Analyst with good knowledge of both 1st and 2nd line support in professional environments. You...  more ->

23/04/2014 16:15:08ASAPJS-GRE004
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London, UK
Up to £35k depending on experience
Permanent
IT
Spencer Rose Ltd

Service Desk Analyst - 2nd Line Support - Windows and Mac London Permanent A global publishing organisation is currently looking for a Service Desk Analyst with 2 - 3 year's experience to join them on a permanent basis. The successful Service Desk Analyst will be responsible for providing 1st and 2nd line support for staff globally. The role will provide both remote telephony and desk-side support and will be responsible for: Providing excellent customer service Providing telephone and desk-side support to the business, diagnosing and resolving customer issues whilst tracking and recording...  more ->

23/04/2014 08:32:35JSFS1403-25
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City of London, UK
£32k - £38k per annum
Permanent
IT
DGH Recruitment Ltd.

Service Desk Analyst/Support Analyst/Helpdesk Analyst An exciting opportunity has arisen for a Service Desk Analyst/Support Analyst/Helpdesk Analyst to join our client, a global law firm. The successful Service Desk Analyst/Support Analyst/Helpdesk Analyst will be responsible for providing support to users, working on a 4 days on, 4 days off shift pattern, with shifts commencing at either 8am or 8pm and lasting for 12.5 hours. As Service Desk Analyst/Support Analyst/Helpdesk Analyst, you will be responsible for providing support over the phone, remotely and at desk-side, supporting users with...  more ->

22/04/2014 17:14:56ASAPJS-DO-SDA-38
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Central London, UK
£204 Per Day
Contract
IT
Scott-Merrick LLP

Service Desk Analyst (1st/2nd) - Rotational Shifts - Professional Services The Company My client, a top law firm in London, is looking for multiple Service Desk Analysts The Job The Service Desk Analyst will be offering 1st/2nd line support to 1000+ users. You will be logging and resolving IT issues and remotely dealing with a high volume of calls. The rate is £204 per day and you will be working 7.5 hour rotational shifts scheduled between 7am to 11pm The Candidate Candidates with the following experience will be an advantage: - At least 2 years experience as a 1st/2nd Service Desk Analyst...  more ->

22/04/2014 09:25:51ASAP1 yearJSDJSDAN
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Warwickshire West Midlands, UK
Contract
IT
Jumar Solutions Ltd

One of our financial services companies based in Warwickshire has contract role(s), looking for experienced Helpdesk/1st Line Support Analysts to work in a high profile customer-facing role to provide 1st and 2nd Line support. Responsibilities would include: Logging and classification of incidents Investigation and diagnosis of incidents Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met The successful candidate should...  more ->

21/04/2014 08:06:34JS/NH/627
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Milton Keynes, UK
£11 - £14 per hour
Contract
IT
Claremont Consulting Ltd

Service Desk for Milton Keynes Service Desk Analysts x 3 for Milton Keynes Help Desk Service Desk My client requires strong Service Desk Analysts who can take responsibility for the following areas... - Management of Service Desk Analysts on a daily basis - Team supervision - Workload prioritisation - Providing training for the team - Special project work - Troubleshooting This role is exciting, challenging and extremely varied. To be considered for this role you need to have the following... - Service Desk or Help Desk experience - Strong customer service skills - Strong Microsoft skills, MS...  more ->

22/04/2014 12:20:18ASAP6 monthsJS-8742 - SERVICE DESK
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London, UK
£80 per day
Contract
IT
PTS Resourcing (UK) Ltd

Service Desk Analyst - 1st line support - contract 3 months Contract role - up to £80/d PTS is working on behalf of an investment bank in London who is seeking to hire a 1st line support Service Desk Analyst for their growing team. The Service Desk Analyst will be involved in providing 1st line support and processing tickets to help out with the back log. Key Duties: Assist customers with technical issues and accurately logging faults. Working under your own initiative but following process to trouble shoot faults or route Remedy tickets to 2nd/3rd line support teams. Provide an excellent...  more ->

24/04/2014 08:45:05ASAP3 monthsJSAL/FL
http://www.jobserve.com/DOw0B
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Oxford, Oxfordshire, UK
Circa £18k per annum
Permanent
IT, Customer Services
PTS Resourcing (UK) Ltd

Service Desk Analyst MS Office, Outlook, Windows XP, Active Directory, Remote Access, Customer Service, Service Desk Circa £18,000 Permanent role PTS is working on behalf of an educational institute based in central Oxford who is seeking to hire a 1st line support Service Desk Analyst for their growing team. The Service Desk Analyst will be involved in providing 1st level verbal/remote technical support for internal staff, students and customers ensuring the process is managed efficiently and to a high standard. Key Duties: Assist customers with technical issues and accurately logging faults....  more ->

24/04/2014 08:05:22ASAPJS/ACTL/SDA
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Oxford, Oxfordshire, UK
£18k Per Annum
Permanent
IT
PTS Resourcing (UK) Ltd

Service Desk Analyst/1st line support/remote support PTS is currently working on behalf of a client situated within the education sector who currently require a Service Desk Analyst with 1st line remote support on a permanent basis. Candidates with a professional IT qualification, with previous experience in a service centre environment with customer service skills are encouraged to apply for this role. Role Requirement: 1st line support is pivotal to this role Be able to manage end to end fault resolution to processes and SLA's Strong telephone manner Have good technical troubleshooting...  more ->

24/04/2014 08:03:56ASAPJSPTS230
http://www.jobserve.com/DNinz
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East of England, UK
£110 - £130 per Day
Contract
IT
GSA Techsource Ltd

Service Desk Analyst - East of England - £130 a day - start ASAP. I am currently recruiting for Service Desk Analyst based in the East of England, for a 3 month period. This position is working for a NHS Trust in the East of England, with the option of various locations with in area. Within this role I am looking for someone with experience in the following: - Working within the NHS in a busy service desk environment - Strong knowledge of Active Directory - Windows 7 experience - Microsoft Office 2010 experience If this would be of interest to you please contact me with the subject as 14643....  more ->

22/04/2014 11:29:082014-04-223 monthsJS14643-LOB
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 1  2  3  4  5
Lead System Analyst
Insurance
£55,000 to £70,000
Bromley, London
Cognos TM1 Developer
Cognos TM1
£600/Day Plus Expenses
UK
IT Operators
Alicante, Spain
70-100 Euros/Day DOE
Spain
SAP FM / Funds Management
Bridgetown
US$ 800 Per Day + Exps
Barbados
OBIEE Technical Consultant
Frankfurt
Negotiable Contract Rate
Germany