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 1  2  3  4  5
Northampton, Northamptonshire, UK
£15.00 per hour
Contract
IT
Global Technology Solutions Ltd

An exciting opportunity has arisen for 1st Line Support/Service Desk Analysts to join a fast growing company based in Northampton. Job Type - Contract Start date ASAP Duration - Ongoing Location - Northampton Working hours - Monday - Friday Hourly pay rate - £15 Job responsibilities: MUST BE SECURITY CLEARED (SC) - As a Service Desk Analyst you will answer telephone calls from the customer within service level. - As a 1st Line Support Engineer you will correctly validate, record and allocate incidents using internal incident logging software. - As a 1st Line Support Analyst you will carry out...  more ->

24/10/2014 17:43:52JS-JOB-1316
http://www.jobserve.com/DmcjE
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Milton Keynes, UK
£15.00 per hour
Contract
IT
Global Technology Solutions Ltd

An exciting opportunity has arisen for 1st Line Support/Service Desk Analysts to join a fast growing company based in Milton Keynes. Job Type - Contract Start date ASAP Duration - Ongoing Location - Milton Keynes Working hours - Monday - Friday Hourly pay rate - £15 Job responsibilities: - As a Service Desk Analyst you will answer telephone calls from the customer within service level. - As a 1st Line Support Engineer you will correctly validate, record and allocate incidents using internal incident logging software. - As a 1st Line Support Analyst you will carry out Service Requests based on...  more ->

24/10/2014 11:01:50JS-JOB - 1266
http://www.jobserve.com/DmaNA
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London, UK
£110p/d
Contract
IT
NST Recruitment Limited

My client, a leading managed services provider are looking for a professional Service Desk Analyst to work in a fast-paced environment providing 1st line helpdesk support via Remote Assistance, assisting with Hardware and Software problems via phone or email. Responsibilities: Provide 1st line technical support; answering support queries via phone, email and call tracking system Maintain a high degree of customer service for all support queries Take ownership of user problems and be proactive when dealing with user issues Log calls on call tracking system Respond to enquiries from clients and...  more ->

27/10/2014 10:12:41ASAP2 months RollingJSLB0200
http://www.jobserve.com/Dm4yU
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London, UK
£27 - 32K + Bonus
Permanent
IT
Etonwood

A London based financial client require a Service Desk Analyst between 1 - 3 years experience. A Degree and passion for technology is essential. Good experience supporting Microsoft Technologies Good experience supporting Video Conferencing equipment Windows 7 and XP desktop infrastructure within a large financial (or similar) organisation. Application deployment and maintenance, including testing and documentation. Practical understanding of computer hardware and software. Experience working with Call logging systems eg Service Now. Ability to prioritise under pressure. Strong personal...  more ->

27/10/2014 10:02:52ASAPJS
http://www.jobserve.com/DmB15
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Halifax, West Yorkshire, UK
£18k - £20k
Permanent
IT
networx

Our education client is looking to recruit an enthusiastic and well-organised Service Desk Analyst, who is passionate about delivering world class customer service. Working within the Service Desk team, this pivotal role provides proactive and reactive 1st line technical support, and acts as first point of contact for schools. Individually you will take ownership of customer issues, accurately logging details and maintaining full documentation of each action. Working as part of the team you will support all internal and external users, helping them to locate supporting materials and...  more ->

24/10/2014 15:35:08JSNTXGM39411
http://www.jobserve.com/Dmbgo
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Stratford, East London, UK
Up to £25k
Permanent
IT
Hunter Macdonald Ltd

Service Desk Analyst Service Desk Analyst sought by a successful 750+ user organisation based in Stratford, East London offering a competitive salary. This is a key role in a team that is the first point of contact for users with IT related issues or queries and delivers support services in line with the agreed SLA/OLA's with a high level of customer service Skills and Experience 2 years experience in a service desk environment. Experience of working in performance and service excellence driven 1st & 2nd line service desk team taking inbound contacts by phone, email, self - service with...  more ->

24/10/2014 10:00:52ASAPJSHM-JS-SDA
http://www.jobserve.com/Dez4E
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Manchester, UK
£18k-£20k
Permanent
IT
IDPP

A leading IT Managed Services business has an opening on their Service Desk, for a 1st Line Support Analyst. The role sits within a busy team, supporting external customers in line with SLAs. Responsibilities: 1st line Desktop Support Dealing with service calls in an appropriate manner, basic troubleshooting &/or escalation to the appropriate team. Prioritisation of calls inline with incident management processes Providing regular updates to customers/internal teams/management as appropriate To be considered candidates must have strong technical skills around Windows XP/7, Active Directory,...  more ->

29/10/2014 14:49:06ASAPJSRH/0001
http://www.jobserve.com/DnWPs
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Bristol, UK
Negotiable
Permanent
IT
CPS Group (UK) Ltd

Service Desk Analyst - Up to £24,000 + Benefits My worldwide client are looking for a Service Desk Analyst to be based at their Office on the outskirts of Bristol. This is Monday to Friday position working core hours including some on call. The Service Desk Analyst will need to have very strong Windows skills, excellent Active Directory, and high level customer service skills. Typical responsibilities for this role include: - Being first point of contact for all incoming technical issues. - Logging calls and allocating them to specific teams. - Managing all email traffic on the helpdesk -...  more ->

27/10/2014 11:41:29JS-J7806
http://www.jobserve.com/Dm47k
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Manchester, Lancashire, UK
£100-110 per Day
Contract
IT
IDPP

Service Desk Analyst - 1st Line Support Manchester Contract £100-110 per day Service Desk Analyst - 1st Line Support Leading IT Managed Services business has an opening on their Service Desk, for a 1st Line Support Analyst. The role sits within a busy team, supporting internal customers in line with SLAs. Responsibilities: -1st line Desktop Support Dealing with service calls in an appropriate manner, providing support where possible or escalating to the appropriate team. -Prioritisation of calls inline with incident management processes. -Providing regular updates to customers/internal...  more ->

24/10/2014 16:29:22ASAP2 monthsJS/IR/COT28193C
http://www.jobserve.com/DmcFF
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Manchester, UK
£18k
Permanent
IT
IDPP

Service Desk Analyst - 1st Line Support Manchester Permanent £18k plus benefits Service Desk Analyst - 1st Line Support Leading IT Managed Services business has an opening on their Service Desk, for a 1st Line Support Analyst. The role sits within a busy team, supporting internal customers in line with SLAs. Responsibilities: -1st line Desktop Support Dealing with service calls in an appropriate manner, providing support where possible or escalating to the appropriate team. -Prioritisation of calls inline with incident management processes. Providing regular updates to customers/internal...  more ->

24/10/2014 10:01:49ASAPJS/IR/28193SER
http://www.jobserve.com/DmaH4
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Southampton Hampshire, England
£18k - 20k per year
Permanent
IT
Colston Consulting LLP

Service Desk Analyst - Southampton - to circa £20,000 pa Working within a team of 4, you will be responsible for dealing with calls coming into the Service Desk. The team work to SLAs and are required to log all calls into our Hornbill Supportworks system. IT aptitude is necessary as is the desire to deliver excellent customer service. You will have a flexible and 'can do' attitude is essential. EXPERIENCE REQUIRED Experience of working on a fully functioning Service Desk Customer focussed and experience of delivering a first class service Good working knowledge of Microsoft Windows and...  more ->

23/10/2014 09:45:28ASAPJS1307-7
http://www.jobserve.com/DmPWb
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Milton Keynes, Buckinghamshire, UK
£23k - £27k per annum
Permanent
IT
Claremont Consulting Ltd

Night Shift Service Desk Analysts required My client needs a strong help desk analyst to work on this extremely busy Service Desk based in Milton Keynes - This role is NIGHTS and operates Sunday to Thursday night (midnight to 0800) The role will involve - Performing first/second level support (reporting, diagnosing and/or resolving) for all service catalogue products. - Delivering outstanding quality for all contacts into the Service Desk - Liaison with colleagues during the entire support process. - Accurately input information into call management system. - Routing calls and emails to...  more ->

29/10/2014 12:19:27PermanentJS-9575 - NIGHTS SDA
http://www.jobserve.com/DnVWx
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Essex, UK
£35k per annum + Bonus + Bens
Permanent
IT
i3 Resourcing

Service Desk Analyst - 1st Line, some 2nd line, Exchange, AD, Citrix & ITIL Permanent Essex (North East) £35,000 + Excellent Bonus and Benefits My prestigious client is looking to recruit a Service Desk Analyst who has strong IT knowledge in terms of 1st line support and some 2nd line support. You MUST be well spoken, smart and be able to deal at all levels. We are looking for an individual who has gravitas, business acumen and a very professional manner. Service Desk Analyst - 1st Line, some 2nd line, Exchange, AD, Citrix & ITIL Key Responsibilities Deliver 1st Line Service Desk support...  more ->

30/10/2014 08:49:35ASAPJS-JM/I3/SDA
http://www.jobserve.com/Dngqh
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Colchester, UK
£35k per annum + benefits
Permanent
IT
i3 Resourcing

Service Desk Analyst/Helpdesk Support- 1st Line- Essex SERVICE DESK ANALYST/HELPDESK SUPPORT- 1st LINE- EXCLLENT COMMUNICATION & CUSTOMER SERVICE SKILLS- DEMONSTRABLE TECHNICAL EXPERIENCE- PERMANENT- UP TO £35K- ESSEX Description: We are urgently seeking an experienced 1st line Service Desk Analyst to work for an excellent organisation in Colchester. You will provide 1st line support to over 14000 users in the UK and overseas Required experience: Have experience of providing IT support in a similar environment Be professionally presented with strong customer-facing skills, and the ability to...  more ->

29/10/2014 17:26:49JS-NZ/1ST LINE/P/ESSEX
http://www.jobserve.com/DnX2l
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London, UK
£28k- 35k
Permanent
IT
McCabe & Barton

Service Desk Analyst 1st/2nd line Support Analyst required for my client a leading PR/Communication organisation is currently to join their busy service desk of 5 people. The role will be based in central London to provide 1st/2nd line support to a demanding user base in London and remote support to their international offices. This role will be part of a team responsible for all ICT service-related work prominently in EMEA but providing assistance in US and Asia when required. The key duties and responsibilities of the role will be: Monitoring phone calls and emails directed at the service...  more ->

30/10/2014 14:39:484 weeksJSLJJORDBRUREPLACE/007
http://www.jobserve.com/Dnhs3
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London, UK
£23 - £25k
Permanent
IT
Henderson Scott

Service Desk Analyst Location: London Salary £23 - £25000 Job Purpose: Be a first line of contact for dealing with internal/external customer enquiries and incidents for a global provider of low latency networks, market data and trading services for the banking sector. Ensure incidents are logged accurately and timely and passed to second line support teams, manage ticket systems, and be responsible for customer communications for service alerts and maintenance. First line service desk to respond to external customer incidents and queries via email and phone and internal monitoring systems...  more ->

30/10/2014 14:03:45ASAPJSDM - HELPDESK
http://www.jobserve.com/DnhqG
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Cheltenham, Gloucestershire, UK
Circa £23k
Permanent
IT
ITR Partners Limited

Service Desk Analyst - 1st/2nd line, Support, Windows, Helpdesk, Citrix My client, a growing professional services company based in Gloucestershire, are looking to hire a number of people into their Service Desk team. Candidates are required who have experience working in a 1st/2nd line support function or as a Service Desk Team Lead/Coordinator. The technical environment is based on Microsoft so experience of Windows 7 and above configuration and support is required. Candidates are also required to have some knowledge of Citrix, Active Directory and Windows Server. Immediate start is...  more ->

29/10/2014 17:28:01ASAPJSLL/1ST/CHELT
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City of London, UK
£180 - £204 per Day
Contract
IT
DGH Recruitment Ltd.

Service Desk Analyst/Helpdesk Analyst/1st Line Analyst Looking for a Service Desk Analyst/Helpdesk Analyst/1st Line Analyst to join a busy helpdesk in a global Law firm in London. The Service Desk Analyst role involves providing world class 1st/2nd line support to a large user base. Working within a team of 30 plus Service Desk Analyst/Helpdesk Analyst/1st Line Analyst, the successful candidate will demonstrate excellent communication skills as well as strong technical skills within Microsoft Office especially Word and Outlook. This is an initial 6 month contract working in a 24/7 10 week...  more ->

24/10/2014 16:03:28ASAP6 monthsJS-RK - SDA - 204
http://www.jobserve.com/Dmbzi
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Central London, UK
£Negotiable
Contract
IT
Estio Technology Recruitment

Service Desk Analyst London (Soho) 3 months Our client is looking for some additional IT support as they lead up to the busy Christmas period. This role is to provide technical assistance, support and advice. Skills/experience required include; - 1st and/or 2nd line support - Knowledge of Microsoft and Office applications - Knowledge of Active Directory - An awareness of ITIL - Excellent communication skills Please send a CV if you would like further information! more ->

24/10/2014 12:04:54ASAP3 monthsJSLM/ASD
http://www.jobserve.com/DmaU5
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City of London, UK
Contract
IT
Harris Global

1st/2nd Line Support, Helpdesk Analyst, Service Desk Analyst, Call logging NHS My client are a leading NHS organisation who are looking to grow their service desk team with two 1st/2nd Line Service Desk Analysts. The role will involve speaking to business users and directing their enquiries to the correct department. You will be responsible for logging calls and escalating potential problems to the relevant IT teams. Successful 1st/2nd Line Service Desk Analysts will possess the following skills: Excellent communication skills Good understanding of basic IT principles Excellent written...  more ->

23/10/2014 13:32:03ASAP6 monthsJS-BBBH1239
http://www.jobserve.com/DmP1g
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 1  2  3  4  5
Software Developer/Tester
LTE Layer 2
Szczecin
Poland
Technical Consultant
Oracle Enterprise Repository
Copenhagen/Good Rate
Denmark
Head of IT - PMO
Project/Programme Management
£65k - £75k + Benefits
Burton
Consultant - Next Generation
Oil & Gas
Fluency In Portuguese
Angola
C# Developer / C# Analyst
12 Month Contract
Up To £285 (€360) Per Day
Dublin