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Customer Service Executive (Insurance, Financial Services, Administration) An exciting and challenging opportunity has arisen for a Customer Service Account Executive (Insurance, Financial Services, Administration) at one of the UK's leading providers of Group Income Protection. My client has the size and scope to offer outstanding careers - and exceptional benefits. My client brings financial security to over 1.8million people in the UK and insures more than 40% of FTSE 100 companies. Our parent company in the US provides benefits for 38% of Fortune 500 companies. They now are looking to add... more ->
Customer Service Advisor - Help Desk Leading technology organisation looking for a Resolution focused customer advisor to provide excellent service and support at all times to stakeholders in line with company vision, mission and values. Duties Include:.Communicating with stake holders.Making changes/updating registrars & registrants accounts..Ensure all information is collected successfully.Working with 2nd line support to resolve customer issues Your skills and experience include:.Previous experience working with in a fast moving customer service or help desk... more ->
Customer Service Advisor We have opportunities in this role in Westwood office. Our customers, your expertise As a Barclays Customer Service Advisor, you'll provide outstanding service by simplifying processes that impact the customer experience. It'll be down to you to resolve queries from debit card customers, providing excellent customer service and making sure that customer relationships are developed at every opportunity. In return, you can count on a great working environment with innovative training courses to support your development, and a chance to join an area of the business... more ->
Customer Service Advisor - Technical £18000 - £21000 This is an exciting opportunity to join Vodafone UK in a Customer Service Advisor - Technical role within the Customer Operations department. The role is based at Vodafone's head office in Newbury We currently have a new opportunity within our shared services function to join the Network and Enterprise Technical Support Department (NETS). You will provide a high level of 2nd/3rd line technical support to both internal and external customers for network and mobile data solutions; and to initiate and manage fault diagnosis and correction... more ->
Customer Service Support Executive with CRM experience & excellent PC & interpersonal skills My client is a London Based company delivering communication solutions to SME and Corporate companies. The product portfolio consists of Fixed Line Voice and Data, Mobile Voice and Data, Managed Services including Hosted VoIP and IT Services, Traditional PBX System and Document Management solutions. The Company is run by the 4 founding directors who insist on high standards and that all aspects of this rapidly growing business are fit for purpose and conform to the stringent SLA's provided to... more ->
A Senior Customer Service Manager is required to join Europe's Leading Financial Services Transaction Processor. The Senior Customers Service Manager is the key client advocate for ATM services and is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service proficiency and leadership across the company's business services. This is an excellent opportunity for an experienced Senior Customer Service Manager to join a company that invest heavily within their workforce. The Senior Customer Service Manager's responsibilities will include but not... more ->
Customer Services Executive Temporary/On-going Contract Reading £7.50 per hour Our Customer Service Department have an opening for a new team member. This is an exciting opportunity to join a vibrant and hard-working team in an established professional services organisation. Duties will include -.Process work transactions to agreed service levels and quality standards..Responsible for identifying complex work items and referring them for reallocation within timescales..Process customer enquiries referred from customers via image systems, paper-based mail, e-mail or fax..Contacts customers by... more ->
A leading outsourcing and logistics company are looking for part time Customer Service Admin to join their busy team in Redditch. In this Job you will be working with a multi national finance giant, providing excellent customer service and processing requests. If successful you would start the first week in June and be given training. You would work 08:45-13:00 Monday-Friday and be given a 15 min break. Taking phone calls is a major part of the job, so we are looking for someone who has experience of answering calls and is used to being in a busy, fast paced environment. We are looking for... more ->
Customer Connect Apprentice/Trainee Newbury/Abingdon/Basingstoke Starting salary £12,000 - £12,915 + excellent benefits When you join Sovereign Connect as a Trainee you will be joining a great team. At Sovereign, we believe you should love what you do and feel proud about what you do. So if you're as passionate as us about making a real difference to people's lives, we'll show you how to make a career for yourself. We know how important it is for our people to have the right skills and tools for the job, so if you join us as a trainee we'll help you develop and support your aspirations so you... more ->
Fraud Agent Barnwood £14760 + bonus + benefits We currently have a number of new and exciting job opportunities that have become available for a well-known banking corporation in Barnwood, Gloucester. Working within our Fraud Department, you'll be working in a corporate contact centre environment; substantial training will be provided with career development and ongoing support from your managers. Ideally, you'll be a talented individual with strong analytical and problem solving skills, with previous experience working as a fraud agent or within a similar role. You will be able to... more ->
Graduate Customer Service Support - Strong IT knowledge & skills We are looking for a Graduate Customer Service Engineer with a strong understanding of IT and Computing as well as strong customer service experience to join our industry leading organisation based in Hemel Hempstead. As the successful Graduate Customer Service Engineer, you will be responsible for communicating with internal and external customers. You will use your strong understanding of IT and Computing to communicate resolutions and technical advice to non-IT literate customers and users. This role is not overly technical... more ->
Senior Customer Service Manager required for forward thinking UK financial market leader based in Harrogate/North Yorkshire. The Role: The Customer Service Manager role is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service proficiency and understanding of the company business services within their client portfolio. You will work closely with the Head of Customer Service Management team, Service Delivery Management team and Account Directors to ensure service delivery requirements and planned improvements are identified, understood,... more ->
I am looking for a Senior Customer Service Manager to work for a Global Financial Services company. The Senior Customer Service Manager (CSM) role is a key contributor within the customer delivery organisation, demonstrating broad business knowledge, service proficiency and leadership across our client's business services within their client portfolio. The position provides direction and guidance relating to a team of Customer Service Managers that fall under his/her portfolio of responsibility, ultimately ensuring the delivery of high quality services to their clients on a 24x7 basis. The... more ->
Customer Service Account Support (Insurance, Financial Services, Administration, Renewals) An exciting and challenging opportunity has arisen for a Customer Service Account Support agent (Insurance, Financial Services, Administration, Renewals) at one of the UK's leading providers of Group Income Protection. My client has the size and scope to offer outstanding careers - and exceptional benefits. My client brings financial security to over 1.8million people in the UK and insures more than 40% of FTSE 100 companies. Our parent company in the US provides benefits for 38% of Fortune 500... more ->
Our client is a professional and committed employer offering a great working environment, support and generous package promising you that if you work hard to meet and exceed your goals they will work even harder to repay you; with the recognition, career development and pay packet you deserve. As a Customer Service Representative you will be a Brand Ambassador within the exsiting Nordic team for the client you are supporting, highly motivated, enthusiastic, sales/target driven and fully focussed on delivering results. You will be the first point of contact in our Front Office Operation for... more ->
Help Desk Operator, Customer Service, Support An excellent opportunity has arisen for a Help Desk Operator to join my market-leading client on a 12 month fixed term contract based in Yeovilton, Devon. The Operator will be part of the Help Desk team, providing support and answering queries, ensuring that all communications are recorded, acted on and followed through to completion. The Help Desk Operator will ideally have demonstrable Help Desk, Service Desk or Call Centre experience, however training is provided and strong people facing and customer service skills will be key to your success.... more ->
Contact Centre Manager (Customer Experience Manager) - Customer Service Sky Newcastle Think innovation. Think Sky. Our refreshing and imaginative approach has changed the face of UK television, making us one of the world's largest broadcasters. There's only one thing as important to us as our customers. Making sure our people have the aptitude and attitude needed to give them an outstanding customer experience, on every call, every time. It's all about quality. And that's what this role is all about. As well as managing our day-to-day operational performance and Service delivery, you'll be... more ->
Service Delivery Analyst, Service Desk Analyst, Service Analyst, Customer Service Analyst, Service Improvement, Reporting, Escalation Management, ITIL. We are currently recruiting for a Service Analyst to join our major client based near Norwich. Working within an ITIL environment, and reporting to the Service Desk Manager, the successful candidate will be responsible for managing escalations from the Service Desk and driving them through to resolution by engaging with relevant departments and making things happen. In addition, the role will involve producing monthly reports which detail... more ->
German/Germany/Helpdesk/IT Help desk/1st line support/2nd Line Support/IT Support/Call Centre A new customer service IT helpdesk team is required for a prestigious client located in Coventry. MUST BE ABLE TO SPEAK READ AND WRITE GERMAN FLUENTLY. Job Title: German IT Helpdesk Client Name: ASAP Location: Kenilworth Rate: £11 per hour Contract/Permanent: 12 month contract Postcode: CV8 2TQ Skills Required: - Must be fluent in German as the customers are German - Experience of working within a call centre or helpdesk. - Experience of providing Customer Support. - Good knowledge of Computer... more ->
THE PERSON: Our people are the future of our business which is why we invest time in recruiting the right people. Our employees are passionate about Concentrix's partnership with this industry leader, their role and the overall success of the company. Our people embrace the cultures to provide the highest levels of customer service possible. As part of a multi cultural and multi lingual team you'll be working in a fast paced environment and will need to be able to adapt quickly to the business and customer needs. As part of the team our people get involved and continually contribute with... more ->