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Customer Support Analyst-Application Support Specialist-SQL-ASP.NET-PHP Middlesex - £40,000 Skill Requirements: Demonstrable experience with the Windows operating system including TCP/IP Networking, user and system rights, services and general administrative use. Understanding and supporting web applications including one of ASP.NET or PHP Basic working knowledge of Internet networking technologies including HTTP, SMTP, POP3 and others. Experience with MySQL (or MS SQL or Oracle) at both an administration level as well as basic ability to use SQL to query and work with data. Demonstrable... more ->
Customer Support Analyst/French or German speaking Berkshire £25k Fixed Term Contract Do you want to work for a leading global organisation who are one of the largest IT security vendors in the world? Specialising in Duel Authentication software, my client is looking for a French of German speaking Customer Support Analyst to join their growing team to provide technical support at the forefront of communications. Down to continuous success, a rare opportunity has arisen for an ambitious, bilingual support analyst to further their career to the next step! 1st class training will be provided to... more ->
Customer Support Team Lead - Software House Customer Support Officer - Customer Service/Support/Maths - Central London Roc Search are currently recruiting for a Customer Support Team Lead to join a highly successful support team working for a leading Software Development Group. This company was in the Sunday Times' "Top 100 Companies to work for" and is one of the fastest growing companies in the UK. The successful candidate would be responsible for managing a team of two people who are providing support for the ever-growing customer base. You will also be responsible for training clients on... more ->
Customer Support Engineer (Software Technology Solutions) We are looking for a Customer Support Engineer who is looking to combine their experience in customer service with a knowledge of or an interest in software, Technology or IT to join an industry leading software solutions organisation based in Hemel Hempstead, Hertfordshire. You will be able to demonstrate experience of providing excellent customer service to external customers and/or the public. Your interest in software technology or IT is likely to come from academic studies and/or commercial experience. As a Customer Support... more ->
Customer Support Support Analyst - Web Support, Manchester Key skills - 1st and 2nd line web application support, ITIL, service desk, helpdesk CALLING ALL Customer Support/Customer Service analysts I am currently working exclusively with a fantastic Manchester City based company, assisting them in finding a Customer Support Analysts to provide support and troubleshooting expertise covering web applications support to their U.K wide client base. These are two brand new opportunities, to work within a newly created department, working on a newly developed online system. As such, these positions... more ->
Customer Support Analyst - Up to £19,000 with benefits - Solihull A fantastic opportunity to build a new career has opened up at one of the UK's leading IT companies. My client, an inventive and resourceful IT Services Company are looking for a customer support analyst to support their rapid expansion. Based in Solihull, the ideal candidate will be joining a wonderful team of hard working inventive people. Key requirements: - Great customer service skills and desire to build career in IT. - Using in-house software to log all details and escalating incidents. - Passion for working in a fast... more ->
Customer Support Analyst - German speaking Berkshire £25k Fixed Term Contract Do you want to work for a leading global organisation who are one of the largest IT security vendors in the world? Specialising in Duel Authentication software, my client is looking for a French of German speaking Customer Support Analyst to join their growing team to provide technical support at the forefront of communications. Down to continuous success, a rare opportunity has arisen for an ambitious, bilingual support analyst to further their career to the next step! 1st class training will be provided to the... more ->
Technical Customer Support Executive ADSL Ethernet, WAN circuits, LAN setup including Router & switch configuration. My client is a London Based company delivering communication solutions to SME and Corporate companies. The product portfolio consists of Fixed Line Voice and Data, Mobile Voice and Data, Managed Services including Hosted VoIP and IT Services, Traditional PBX System and Document Management solutions. The Company is run by the 4 founding directors who insist on high standards and that all aspects of this rapidly growing business are fit for purpose and conform to the stringent... more ->
Customer Support, Service Desk Support - Helpdesk - Trowse - Norwich An exciting opportunity has arisen for a (LOW LEVEL) 1st line Service Desk/Customer Service Support Officer to work for an organisation based in Trowse, Norwich. The client is looking for someone who has a great personality great comms skills great customer service skills who is PC literate and willing to learn IT. This will be first steps for them into a IT helpdesk role they are planning to train the successful individual. Role will be general Telephone duties, reception type, password resets, accurate call logging skills.... more ->
Sales Administration Customer Support A new and fantastic opportunity has arisen for a Customer Support candidate to join the ever evolving sales team in Reading. This candidate will be responsible for supporting the internal account managers but also proactively respond to customers requests. The successful candidate will be someone who has had experience in working in Sales, preferably an IT environment. Roles & Responsibilities Sales Order Processing - Ensuring product and service orders are placed within customer specific SLA - Issuing customer reports as required - Monitoring and... more ->
HelpDesk - 1st line support/Customer Support Engineer (SOFTWARE) Netcall develop and market complete end-to-end solutions for customer engagement; incorporating call handling, smart automation, call back, workforce management and data unification. These solutions include: Liberty, a telephony based speech recognition platform for call handling and automation MovieLine, a large scale hosted telephony platform for film ticket information and booking Q-Max, a workforce management system QueueBuster - a call back solution to eliminate the need for customers to be kept waiting on hold by call... more ->
Junior Developer/VB.NET (C#)/ASP.NET/MVC/AJAX/JQuery/CSS/XML/HTML. Junior Web Developer/1st Line Customer Support A customer facing Junior Developer/1st Line Support person is required to join a dynamic team of a forward thinking Financial Services Software house. You will have knowledge of Microsoft web application development using VB.NET (C# will be considered) and Microsoft .NET Framework Technologies, alongside some SQL server 2005 and Reporting Services skills. A good understanding of web development technologies, frameworks and standards including, but not limited to ASP.NET, MVC,... more ->
Microsoft Applications SQL Server & Database Applications Support Analyst/Customer Support My client is seeking an energetic customer services, front line end user Applications Support Analyst You will have as a minimum basic SQL database experience including complex select statements and ideally SQL reporting services This is a first line busy and complex support desk supporting large databases in SQL, training will be provided on their applications You must have proven experience in a Customer Support environment, working in a 1st line support team of 3 in a larger team of 25, great... more ->
Our client is a leading outsourcing company with an international client base from telecoms to gaming and online service providers. They operate in locations in Asia, Europe, Latin America and the US and support over 30 languages. Priding themselves on the provision of a fun yet professional working environment, they offer employees the opportunity to work beyond their normal daily tasks to assist in projects and the development of new skills. Your role as a Payment Support Agent will involve both communication by phone and email with customers who have purchased credit for online games and... more ->
Cisco is the world leading supplier of Networking Equipment used to interlink networks and power the Internet. A Frontline Agent will be responsible for solving customer problems, from redirecting calls to arranging an engineer visit and educating the customer on their issue using the Cisco website. Professional interaction with the customer is essential, so excellent telephone skills are necessary. What are the BENEFITS of working for Concentrix? Competitive salary Concentrix provides a bright, modern and exciting place to work with excellent staff facilities The opportunity to travel and... more ->
Telecoms Engineer - £25k - Dorchester Telecoms Engineer £20k - £25k Customer Support, Training, Installation, Commissioning Dorchester, Dorset Telecoms Engineer required by a successful company located in Dorchester. The successful candidate will be tasked with supporting and training customers as well as installing telecoms equipment both remotely and on client site. The successful candidate is likely to have an IT background and have client/customer facing experience in supporting, installing and commissioning products. Any telecoms or Linux experience would be advantageous, but is not a... more ->
SQL Development and Support SQL and Coding All Rounder to Lead Customer Support We want to hear from you if you are a team orientated SQL and coding 'All Rounder' for International Support and Implementation of our world-leading logistics software package for the automotive sector. Our software helps to deliver your car from the factory to the showroom. We are based between Wakefield and Huddersfield but our customers can be found in North America, South America, Europe, India, Russia and Asia. Your role will be to provide support to these customers during implementation and after go-live.... more ->
Dutch Speaking Support Analyst required for Fareham based opportunity Essential to be fluent in Dutch and have a strong customer support background. Beneficial to have some ITIL awareness and IT Support, Problem or Incident Management skills. The Dutch Speaking Support Analyst will be working within a retail environment and this role will take responsibility for the Incident Management Analysis of business critical software system based at remote sites. You'll be handling incidents via the phone and email, diagnosing and resolving a wide range of technical issues and managing Incidents... more ->
My well established, dynamic, Berkshire based Client is urgently recruiting for a Graduate with Web experience to work as a Technical Customer Support Analyst and provide Web Development and Support to their Clients. The role is to serve as primary first point of contact for customers with technical and operational questions on my Clients products. Act as the customer advocate by owning issue resolution as well as managing internal and external communication until the issue is resolved to the customers satisfaction. Collaborate with the Inhouse teams on knowledge base development for internal... more ->
DEVELOPER/APPLICATION Support Engineer - SERVICENOW - JAVASCRIPT Details: London, City Permanent £40,000 to £45,000 + Benefits Developer/Application Support, Support, Technical Support, Production Support, ITSM, ITSE, ServiceNow, Javascript, SMTP, POP3, MySQL, Linux, Unix, HTML, Active Directory, Customer Support, Ajax, CSS Client is a leading institution that is seeking a Developer/Application Support Engineer. The role requires a very highly motivated individual who is looking for an opportunity to grow their career while working in a rapidly growing organisation that is highly focused on... more ->