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About the team The Research Operations team sits within a multidisciplinary team of researchers, Zillow Research & Insights (ZRI), which includes Customer and Partner Insights Strategists, UX Researchers, Behavioral Scientists, and Population Scientists. We all play a significant role within the greater product and marketing organizations. ZRI sits within Zillow Experience Design (ZxD), a fast-paced, collaborative, and driven product design team. We're a tight-knit, fun-loving, and upbeat group. We build useful, usable, and innovative experiences for Zillow customers. These experiences live... more ->
About the Role: ? The Sales Representative is responsible for a merchant's long-term retention and revenue growth. Cultivate our relationships with SMB business owners, while helping them craft a successful partnership. ? Demonstrate a broad scope, including making operational improvements, troubleshooting product-related bugs, upselling incremental products and services, and ensuring high levels of satisfaction and retention on a book of accounts. Responsibilities ? Connect and collaborate with our existing merchant partners to understand their unique goals and priorities, and help resolve... more ->