I.T. Support Specialist Location: Monticello, IA or Louisville, MS Type: Direct Hire POSITION SUMMARY Optimizes use of technology, address and resolve technical issues, document configurations and resolutions, and manage the technological infrastructure to meet the needs of the organization. ESSENTIAL FUNCTIONS 1. A positive role model consistent with the organizations culture at all times. 2. Resolve tickets representing technical requests and/or problems in a timely manner. 3. Troubleshoot technical and process issues. Documenting resolutions and configuration changes. 4. Documents,...  more ->