Description: In this trainer position, you play an important role in the success of many of our clients across the U.S. You're on a mission to train and develop high performance agents with exceptional customer service skills. You find satisfaction in molding employees into the best possible agents. You'll be responsible for scheduling and conducting training sessions for both new and experienced call center agents, managing the training budget, and supporting employees to keep productivity up. To ensure success as a call center trainer, you should have excellent knowledge of call center...  more ->