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Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales... more ->
Description About Transdev : Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility... more ->
Business Overview BrowsingMagic.com is a patent-pending lead generation program that combines QR code and SMS technology to provide salespeople in our targeted markets with the ability to immediately engage with sales prospects at the moment they show an interest in a particular product or service. Job Summary This position is a fun and rewarding job that utilizes your problem-solving skills in a challenging and fast-paced environment. We are looking for a talented customer onboarding/tech service representative to join our dedicated team and provide the exceptional customer service that is... more ->
Description: Call Intake Specialists are responsible for handling inbound phone calls from clients and technicians. Phone calls from clients include creating service tickets, providing updates on existing service tickets, and triaging calls to transfer to other team members and/or departments. Phone calls from technicians include creating service tickets, providing updates on existing service tickets, documenting updates on existing service tickets, and dispatching service tickets to technicians. Call Intake Specialists are also responsible for the processing emails from multiple sources.... more ->
Now Hiring for a Call Center Manager with a close client of ours to help lead, manage, and develop a team of outbound sales agents! Description: Manages 10-20 direct reports Oversees day to day operations of call center Lead trainings with new hires and oversee onboarding process Lead biweekly 1:1's with all direct reports discussing quality, performance, and areas of improvement Taking incoming calls from customers as needed with direct reports need help or guidance Oversee workflow management by delegating tasks/responsibilities Serve as resource for questions for reps on the floor Collect... more ->