Technology Integration Consultant

Requisition #: 59728
Job Title: Technology Integration Consultant
Country: United States
State: Minnesota
City: Bloomington
Employment Status: Full Time
Division:

Job Responsibilities:
(Description)

About ADP

Automatic Data Processing, Inc. (Nasdaq: ADP), with about $10 billion in revenues and about 570,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, heavy manufacturing, and agricultural vehicle dealers throughout the world.

About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.

Position Overview:

This position will work as part of a team responsible for the installation, configuration, training, and on-going client utilization of IP Phone systems and integrated applications for the Network Solutions group.

This product set provides features and functionality that integrate ADPs Network Phone products with our DMS and CRM applications, as well providing network security, web filtering, and remote connectivity.

Will consult with the customer to understand their business processes and the impact our products will have to their business, determine appropriate application and configuration settings accordingly, and load those settings according to ADP pre-defined standards.

Administration and end-user training will then be performed at time of system turn-up and is customized as necessary based on individual dealer's business process requirements.

Moreover, this position will make periodic contact with each client to ensure their ongoing application utilization and overall satisfaction with these same products and services.

Qualifications Required:
(Experience, Skills, Academic)

Qualifications/Requirements:

Qualifications:
- Experience performing training needs analysis and developing effective technical training materials and solutions
- Ability to evaluate clients training needs
- Ability to provide specialized customer support and ability to follow-through and prioritize and react quickly to solve customers' requests
- Experience creating and maintaining specialized customer support on customized phone applications
- Experience consulting with clients in the best way to use ADP products
- Be able to handle multiple projects simultaneously and adapt to shifting priorities
- Excellent communication skills including the ability to effectively discuss/present technical material to a non-technical audience
- Must be self-directed, highly motivated and able to set priorities with minimal supervision
- Ability to work independently and as part of a team
- Knowledge/experience with ADP applications or dealership experience preferred
- Ability to travel to client site for application installations Travel- 25% for on-site installation, support and utilization visits as needed

.Technical Requirements

Basic understanding of Cisco Unified Communications Manager versions 4 through 7Cisco WebExProficient in Word, Excel, PowerPoint,and Visio

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

The Benefits of a Career at ADP At ADP, our associates are the key to our success! At ADP you will enjoy a vibrant and diverse organization with exceptional leadership committed to providing every associate with career building opportunities. Our environment is fast paced and dynamic with work/life initiatives that allow for individual goals to be realized.

ADP offers benefits that are second to none. Some benefits include:.Medical. Dental. Vision, on your first day.Pension Plan. Company Matched 401K. Stock Purchase Plan.Vacation. Personal Days. Holidays.Tuition Reimbursement. Corporate Discounts.Employee Assistance Program. Employee Referral Bonus Plus, you will have access to our extensive offering of on-line and instructor led training which is made available to all associates through our Global Learning

ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.

All Locations: United States, Hoffman Estates, IL

Education:
Job Category: Technology
Area of Interest: LAN/WAN Support