Client Facing Implementation Business Analyst II

Requisition #: 58369
Job Title: Client Facing Implementation Business Analyst II
Country: United States
State: Massachusetts
City: Marlborough
Employment Status: Full Time

Job Responsibilities:
(Description)

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Technology at ADP. It's the foundation of the products and services that have made us a world-wide leader in workforce solutions. With us, you can combine technical skills and business acumen, to effectively consult as well as solve technical challenges. You have the opportunity to train on leading-edge technologies that continually redefine what's possible in our industry.

Inspiring Innovation is a core value at ADP and in Information Technology we are committed to delivering it - for our clients and colleagues around the world. Whether it's the latest in mobile apps, the best in operating platforms or the most secure systems - Information Technology plays a critical role in ADP's growth. ADP is recognized as an innovation leader, and is on the Forbes list of the top 100 Most Innovative Companies in the World and is ranked in the Top 50 on IDG's Computerworld list of the 100 Best Places to Work in Information Technology (IT).

The Implementation Business Analyst (BA) in ADP's Talent Management Solutions Business Unit works with clients and internal project teams to implement Talent Management applications. The BA will facilitate requirements gathering sessions to determine business needs, map the requirements to product functionality and design solutions for gaps between requirements and product functionality. The BA will document the functionality to be implemented, review the requirements with the development team, work with developers throughout the development phase, work with the Quality Assurance team to create test plans and scripts, assist in testing, coordinate defect resolution throughout all project phases and provide client production support. The position requires up to 10% travel.

This is a client-facing role supporting the following products: Compensation Planner, Performance Manager, Succession Planning, and LMS (Learning Management)

Responsibilities
- Facilitate requirements gathering sessions with clients to determine business requirements and rules
- Map requirements to product functionality and create design solutions for any gaps
- Create and maintain the Business Requirements Documentation used in configuring and developing client systems
- Facilitate internal requirements sessions with development team to present the requirements and proposed design
- Work with the technical lead and developers throughout the implementation as the subject matter expert
- Work with the Quality Assurance team to create and execute test plans
- Replicate client defects, perform initial defect analysis and assign to appropriate developers
- Troubleshoot data issues including querying the database to identify and resolve data issues
- Participate in internal and external team meetings
- Facilitate client training, as needed
- Work closely with Project Manager to ensure successful implementations
- Manage three to five projects at any given time

Qualifications Required:
(Experience, Skills, Academic)
- Minimum of three to five years experience as a Client Facing Business Analyst/Consultant.
- Strong organizational skills with a proven ability to successfully manage multiple responsibilities
- Strong attention to detail
- Solid communication skills - both written and oral
- Strong client facing skills
- Ability to facilitate team meetings and meet project deadlines
- Solid knowledge of SQL
- Experience in HR related field
- BA/BS degree

About ADP:
We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.

ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.

J2WTECH

All Locations: United States, Virtual
Job Category: Implementation
Area of Interest: Product Implementation