POSITION SUMMARY:
Protection Services Officers are responsible for providing safety and security for the buildings/grounds, and for all patients, visitors, employees, volunteers and physicians on property owned or operated by Southwest General.
MINIMUM QUALIFICATIONS:
Education: High School graduate or equivalent, Associate's degree preferred. Must have completed OPOTA (Private Security Academy).
Required Length and Type of Experience: A minimum of one year of security, law enforcement, or military experience.
Required Licensure, Certification or Registry: OPOTA Private Security Certificate, ability to be licensed by PISG/Department of Homeland Security
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Provide a safe environment through diligent patrols of the interior and exterior grounds while taking proactive steps to resolve any potential unsafe conditions.
- Specific duties include providing unarmed security, detex rounds, security checks, valuables lock up and releases, body releases, investigations (property damage, vandalism, MVAs, slip and falls, thefts, etc.), drug testing, alarm response, emergency response, patient interventions, vehicle assists (lockouts, jump starts, tire inflation), alarm monitoring, fingerprinting, management of access control system, locking/unlocking doors, making ID badges, response to fire alarms, safety inspections, fire drills, external haz-mat response, patient stand bys, escorts, vehicle transports, CCTV monitoring, security risks/domestic violence intervention, parking vehicles, handling elevator failures, life flights, lost and found, patient restraints, notifying police, monitoring police/patient prisoners, responding to patient elopements, response to hazardous chemical spills, and maintaining comprehensive logs and reports.
- Demonstrate and support departmental core values of Professionalism, Teamwork and Integrity.
- Response to violent incidents by patients or others that requires the use of force or weapons to intervene and render the situation safe.
- Enforcement of hospital policies and procedures.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Southwest General Health Center with an excellent service experience by consistently demonstrating our Standards of Performance each and every day.
