Network Operations Technician

Yoh has a contract opportunity for a Network Operations Technician to join our client in North Kansas City, MO.

Job Overview:

Work Conditions:
- Some on-call responsibility and occasional off hours work required.
- 12 hour shifts work, plus weekend work.

Job Responsibilities:
- Provide technical support for our client's operations environment.
- Analyze information to determine system performance and areas of improvement. Test and verify the network infrastructure to ensure it meets specifications and requirements.
- Understands escalation processes. Can fill in for Analyst when needed.
- Diagnose hardware and software problems while minimizing customer impact.
- Analyze information and determine the appropriate outcome for a problem.
- Create and/or update internal tickets to document monitoring and recovery steps.
- Perform routine maintenance as required by policy or procedure.
- Implement changes within the network infrastructure.
- Maintain metrics as defined by management

Job Qualifications:
- Demonstrates the aptitude to function in all 5 expertise areas in the OCC (UNIX, Mainframe, Production Control, Debit, Network) and be proficient in 3 or more areas, also demonstrates leadership attributes.
- Is a subject matter expert in one or more of the expertise areas of the OCC and has a holistic understanding of how all the pieces of the OCC fit together, and demonstrates excellent communication skills.
- Thorough knowledge of routing/switching, tunneling, security operations/engineering, MPLS.
- Basic UNIX Scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of Tandem technology.
- Firewall experience and file transfer highly desired.
- One to three (1-3) years experience required.
- Effective problem/troubleshooting skills.
- Effective written and verbal communication skills.
- Effective organization skills.
- Effective interpersonal skills.

Discover all that's possible with Yoh. Apply now.

Recruiter: Tomika White

Yoh is a professional staffing provider with over 70 years of experience in the short- and long-term staffing services industry; visit our website to learn both about our company and about our leading professional staffing solutions.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

Tax Term: CON_W2

J2W: INFOTECH; J2W: ENG

Ref: 1021495

Branch: IT & Telecom