Director, Human Resources Service Center

Business Title: Director, Human Resources Service Center
Requisition Number: 35658
Function: Admin Services NSS
Area of Interest: Human Resources
State: New Jersey
City: Montvale

Description:
Our Human Resources team is responsible for managing the initiatives and programs that drive and support KPMG's Employer of Choice/Partnership of Choice strategy. They provide benefits and services for partners and employees, and manage, analyze, and report on personnel requirements, including recruitment, retention, and alumni relationships, and help ensure compliance with all federal and state labor laws. We are currently seeking a Director, Human Resources Service Center in our Dallas, TX or Montvale, NJ office.

Responsibilities:

- Lead the Human Resource (HR) service teams as they work to meet service level agreements and maintain a high quality of standards and customer service delivery processes
- Direct the performance management process, including operations management, performance, goal setting, interim, year-end review activities, and employee relations
- Develop and implement performance measurement systems and team objectives
- Oversee the implementation of learning and quality initiatives to maintain or improve service levels
- Direct and maintain team budgets
- Develop and implement process improvement projects designed to impact the organization and make a difference
- Direct compliance initiatives and related goals

Qualifications:

- Minimum ten years of progressive HR management experience; preferably within a service center
- Minimum five years of supervisory experience in a team based environment, including performance management, project workflow and process improvement
- Bachelor's degree from an accredited college or university
- Previous experience developing and implementing compliance programs, process improvements and/or learning management systems
- Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook

KPMG offers a comprehensive compensation and benefits package.

No phone calls or agencies please.
KPMG Affirmative Action, Equal Opportunity Employer, M/F/D/V. KPMG maintains a drug-free workplace.

GL: 2

GF: 15309