Associate Systems Analyst-Intranet Technical Solutions and Development

Job Title: Associate Systems Analyst-Intranet Technical Solutions and Development
Location: New Castle, DE
General Description:
Christiana Care Health System (CCHS) is a nationally-recognized healthcare provider serving northern Delaware and the surrounding areas. We are a non-profit organization with excellent benefits. Even though we are a non-profit, we are one of the 10 largest employers in the Philadelphia region with 10,000+ employees and more than 5 million patient visits annually.

Are you passionate about leveraging your IT skills to serve the community while advancing your career in the exciting, fast-moving healthcare information technology field?

It's all right here at Christiana Care, where over 300 dedicated and talented IT personnel use cutting edge technology to support the Christiana Care mission COME SEE FOR YOURSELF! Our IT department is large and very stable - our benefits are excellent and management believes in promoting from within. We encourage you to explore opportunities on the CCHS IT team!

We are currently looking for an Associate Systems Analyst on the Technical Solutions and Development Team. The primary accountability is to work with customers in the SharePoint 2010 collaboration and publishing environments - gathering requirements, building new sites, and training & supporting Site Contacts in the maintenance of their sites. In addition, the Associate Systems Analyst will work with a team to support strategic upgrades. The person filling this role must be extremely customer focused with excellent communication/presentation skills.

The ideal candidate applying for this position would have a solid knowledge of SharePoint features and functionality, along with experience in troubleshooting, training, and process improvement.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Works with internal customers to understand needs, build Intranet sites, train Site Contacts to fully support their sites, and provide daily operational support
- Facilitates and documents customer engagements
- Assesses, plans, and implements strategic SharePoint 2010 features to our customer base
- Performs audits on Intranet sites and communicates compliance issues with standards and governance
- Creates monthly reports on key Intranet metrics, providing analysis around trends and usage
- Creates and executes thorough test plans, user education, and project documentation
- Maintains self-motivation to learn and apply new and existing technology solutions
Preference is given to candidates with web design experience including Photoshop, HTML, and CSS

EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor's degree in an Information Technology or Business Administration field or equivalent experience
Experience with SharePoint or other Content Management systems
Advanced analytical and troubleshooting abilities

Christiana Care Health System is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, gender identity or expression, religion, sex, sexual orientation, national origin, age, marital status, disability, or genetic information.
Job Classification: Information Systems
Job Requisition #: 31412BR