People Services Assistant

People Services Assistant

Job ID: 2013-17262

# of Positions: 1
Posted Date: 5/10/2013
Job Location: US-NJ-Old Tappan
Position Type: Regular Full Time
Category: Human Resources

Overview

Pearson has one defining goal: to help people progress in their lives through learning. We champion innovation and we invest in models for education that deliver on our promise for effective, accessible, and personal learning from early literacy, college and career readiness to professional education, through data informed instruction and inventive applications for mobile and digital learning.

Pearson, the world's leading learning company, has global-reach and market leading businesses in education, business, and consumer publishing and is listed on the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

About the People Team

Our success depends on many things, but above all it depends on our people. In fact, everything we do is only as good as the imagination and minds of the people who work here. Your ideas, creativity and capacity for innovation are the key to our competitive advantage.

We help to keep new our employees up-to-date with the latest news, announcements and available jobs, as well as find lots of other useful information such as learning and development opportunities, HR policies, and information about the People Team and our services.

We also develop and engage great People-related activities and successes, such as the All Stars awards, Women in Technology and Communities of Practice.

About the People Services Assistant Role:

The People Services Assistant will provide first-class, proactive HR administrative support, to everyone within Pearson Technology across the US. To ensure that all administrative HR activities are processed accurately and effectively in a timely manner and to provide assistance to members of the People Team.

Responsibilities

Main activities/responsibilities:

Maintain new hire and termination processes
- Prepare offer letters and create personnel files. Monitor acceptance
- Update database with returned documents and complete new starter checklist.
- Complete background checks and references as required
- Coordinate new hire onboarding and collection of required paperwork
- Maintain required documents and files (electronic and paper)

Payroll Administration
- Process pay adjustment forms and manual check requests as needed
- Assist with processing of promotions and other adjustments within applicable deadlines.

Maintain Accurate Data
- Maintain org charts
- Audit data for accuracy as required
- Update Oracle with all changes to employee's status, hierarchy changes, change in hours etc
- Download reports as and when requested

Learning & Development
- Arrange quarterly lunch n' learns and book catering, equipment etc
- Book training courses upon request
- Deal with ad-hoc training enquiries
- Log the return of annual and interim appraisal process - ensure we monitor the training needs and grades

Continuous improvement
- Review continuously with colleagues more efficient ways and methods of undertaking processes and systems
- Provide excellent customer service to meet the requests of our customers

Customer Service
- Build and maintain effective working relationships at all levels with regular face to face, email and telephone communication
- Answer telephone calls promptly ensuring adequate telephone coverage during the day

General Administration
- Take minutes at meetings as required
- Schedule meeting rooms as needed both locally and nationally.
- Generate all correspondence as required
- Process and track incoming invoices, ensuring timely payment to vendors
- Open & distribute daily mail
- Overseeing office supply inventory
- Assisting the People Team with any ad hoc administration
- Archiving
- Maintain efficient and organised filing systems - digital and hardcopy

Qualifications

Person specification
- Minimum 3 years of administrative experience required, HR Admin experience preferred.
- Excellent communication skills both verbal and written,
- Excellent customer service focus, excellent listening skills, pragmatism
- Excellent attention to detail
- Very good organisational skills
- Able to work both independently and as part of a local and international team.
- Flexible can do attitude
- Enthusiastic, energetic and positive.
- Methodical approach.
- Personable with the ability to communicate at all levels.
- Trustworthy and discreet where dealing with confidential information
- Awareness of, and able to work to and meet deadlines
- Computer literate with good working knowledge of Microsoft Office Outlook, Word, Excel, and PowerPoint