Description:
As General Manager, you will create and maintain customer-driven operations with a vision that inspires hotel associates to do their best. You will oversee the quality process to ensure guest satisfaction by consistent delivery of both product quality and service to achieve the hotel's financial objectives. This position requires experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget/forecast management, rooms, housekeeping and maintenance.
Interstate is an EEO/AA/M/F/D/V employer.
5+ years of Full-Service GM experience from hotel setting, preferably Hilton/Doubtletree brand experience.
Should understand the ins and outs of the renovation process and have experience with at least one (in full-service setting).
Keen ability and a real interest to run a full-service hotel in suburban setting is key.
Must be a true motivator, someone who can lead a team and hold members to high standards but help them get there.
Strong focus on GSS scores is manditory, along with outstanding ownership relationship management skills.
Experience skilled hospitality in an ideal location at the DoubleTree by Hilton Syracuse. This full-service hotel is situated amid a corporate park that is just off the New York State Thruway and is only ten minutes from downtown Syracuse and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport. Close to Syracuse's top attractions including Syracuse Carrier Dome and Gifford Zoo, our hotel is centrally located so that guests may easily access New York State's best landmarks including Lake Ontario, New Your State Fairgrounds, the Finger Lakes Region and the Baseball Hall of Fame.
This modern hotel has 250 guest rooms including two suites with contemporary decor and either one king- or two double-sized beds. Watch your favorite show on the 32-inch flat-screen TV. Sit at the large work desk with an ergonomic chair to check emails using the high-speed Internet access.
Guests can enjoy the relaxing courtyard area with seating, plus the indoor heated pool with a whirlpool spa and the outdoor heated pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. We also offer room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. Feel welcomed as you receive a warm chocolate chip cookie upon arrival. The DoubleTree by Hilton Syracuse is an ideal choice for business and leisure guests.
Highlights
Located 10 minutes from downtown Syracuse and Syracuse University; complimentary shuttle service to Syracuse Hancock International Airport.
Convenient to NYS landmarks including Lake Ontario, Baseball Hall of Fame, NYS Fairgrounds & Finger Lakes
250 guest rooms (including two suites) with 32-inch flat-screen televisions
12,000 sq. ft. of event space and complimentary business center
Complimentary indoor/outdoor pools, fitness center and relaxing courtyard area
Relaxed all-day dining at Regatta Bar and Grill
Division: Hotel Manager - General Manager
Facility: DoubleTree by Hilton Syracuse
Category: Hospitality
