Job ID: 3442082
AlliedBarton Security Services is the industry's premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. Our more than 50,000 employees and 100 offices across the country service a client base of several thousand which includes approximately 200 Fortune 500 companies nationwide. AlliedBarton is headquartered in Conshohocken, PA, and has been American owned and managed since 1957. As the first security services company selected as one of Training magazine's Top 125 training companies for six consecutive years, AlliedBarton offers on-the-job, web-based, and ongoing training programs for all personnel from security officers through executive level management. Our commitment to training includes industry specific programs that are customized for the security challenges in several of the markets we serve.AlliedBarton's focus on Human Capital Management moves employee growth and satisfaction to the forefront of all company initiatives. By utilizing employee retention programs and promotions from within, AlliedBarton is able to foster a culture of quality security officers and continuous customer satisfaction.AlliedBarton security officers adhere to quality standards designed to provide unparalleled service. Our security officers are proactive, responsive and ready to meet our client's needs.
General Job Description: The Security Specialist is responsible for the enforcement of Client security access guidelines. The Security Specialist must be fully trained and thoroughly knowledgeable of all Client security guidance's, Client operating procedures, emergency response procedures, security procedures, practices and site interior/exterior layout. They must be capable of guidance enforcement, consistency and cooperation between Client employees, contractors, and visitors. The Security Specialist must possess strong interpersonal skills and must demonstrate excellent communication skills. Security Specialist works under the direct supervision of the Shift Manager, while working closely with the AlliedBarton Portfolio Manager and Client Security Operations personnel. Candidate must successfully pass the field training program for Security Specialist, Reception Specialist and Client Global Security Operations Operator Specialist to be appointed to the Security Specialist program. General Responsibilities. May be assigned to work in the 24-hour Client Global Security Operations Center located in Palo Alto, CA.. May be assigned to work as a Lobby Receptionist Specialist in Palo Alto, CA.* May be assigned to access control office or other functions to be determined.* Work closely with the 24-hour Client Global Security Operations Center resources as well as remote or 3rd party security suppliers to establish and maintain an effective security supplier program at Client locations globally.* Coordinate with stakeholders including Client management, employees, and 3rd parties to deliver on operational requirements.* Collaborate with Client Security and 3rd party consultants and suppliers to implement processes, tools and procedures to serve the Security effort.. Provide on-line incident report documentation including the initial investigative process and escalation of investigations and events as well as mitigation advice and guidance to reporting parties.. Provide consulting and operational support for Client special events.* Provide leadership to fellow security specialists and 3rd party consultants to accommodate the security needs of Client.* Fill customer service requests as they relate to security requirements of Client.* Exercise skill in the use and operation of security systems including basic troubleshooting knowledge to ensure a problem is well understood and that repairs or modifications can be efficiently implemented.* Patrol offices and the exterior of Client buildings as appropriate.* Establish and maintain AED, CPR, First Aid certification by the American Red Cross and exercise those skills as appropriately consistent with the services provided to Client.* Establish and maintain an appropriate liaison with local law enforcement.* May provide fire detection/prevention rounds.* Maintain a professional demeanor at all times.* Protect personnel and property by observing and reporting safety, hazardous or equipment problems.* Keep your Shift Manager and/or Dispatcher informed of your activities and any special post activities.* Provide employee escorts to vehicles, as requested. Specialist Responsibilities. Works as direct liaison for Client Security to enforce all Client security site access guidance. Ensuring all people on Client property are authorized to be onsite.. Patrols the interior of assigned buildings to visually verify Client site access guidelines are maintained. Client access control badges must be visibly worn at all times, visitors must be escorted at all times and only authorized personnel have site access.. Receives and executes directions of the Client Security Director with close coordination of the Portfolio Manager and the Client Security Operations Team.* Participates in cross training and opportunity/scenario training in coordination with the Field Trainer.* Mentors, coaches and works as a team to deliver a superior security Intervention Specialist force.* Maintains a complete understanding of site emergency procedures.* Analyze security activities and make appropriate adjustments or recommend improvements.* Client Security Specialists may provide independent support or escalation to a Security professional to accommodate complex situations.* Participate in daily briefings and/or pass-on information to shift Specialists as necessary.. Recommends policy, training, rewrite for procedures/processes.* Communicate and interface effectively with a pleasant 'Customer Service' tone to all Client, vendors and AlliedBarton personnel.* Maintain a professional attitude, appearance, and image at all times.* Other duties assigned or prescribed in site guidelines.. Must be available 24 hours a day, seven days a week, for emergency response capabilities or special events.. Works in dynamic environments and assess threat levels during special events or rapid deployments. Qualifications. Must possess strong leadership skills and demonstrate the ability to manage incidents and daily tasks with little to no supervision.* Prior security experience in an environment and/or position which utilizes exceptional interpersonal skills and conveys a high level of competency.. Excellent computer skills in MS Word, Excel, Powerpoint, etc.* Type a minimum of 35 wpm with an 80% accuracy rate.* Excellent spoken and written English skills.* Exceptional customer service.* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and fellow security specialists.* Demonstrated success in effective team leading.* This individual must be self-motivated and capable of anticipating requirements.. No performance disciplinary actions with AlliedBarton Security Services within the last 6 months.
Security Officer Basic Qualifications:
* Must have a high school diploma or GED, or at least 10 years of verifiable employment history.
* At least one verifiable employer.
* No criminal convictions as specified under AlliedBarton guidelines.
* Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
* Authorized to work in the United States.
* Ability to perform essential functions of the position with or without reasonable accommodation.
* Negative result on pre-employment drug screen.
* Successful completion of Allied's Security Officer Basic Course exam.
* Ability to maintain satisfactory attendance and punctuality standard.
* Neat and professional appearance.
* Friendly and professional demeanor.
* Ability to providing quality customer service.
* Ability to handle typical and crisis situations efficiently and effectively at client site.
We offer competitive compensation package including salary, comprehensive benefits, and opportunities for career advancement.We are the largest American-owned security company in the United States yet we recognize that any one individual can make a real difference. AlliedBarton is known as the most responsive security services provider and strives to provide world-class service. Our environment is entrepreneurial, dynamic and customer-focused. We are industry leaders, determined to serve and secure the people, homes, and businesses of our communities! ring military veterans and reservists is an important part of AlliedBarton's recruiting strategy. Hiring military veterans and reservists is an important part of AlliedBarton's recruiting strategy. We value the dedication, leadership skills and commitment to excellence that our nation's military personnel bring to our organization. Are you daring enough to be a leader who sees challenges as an adventure? Embark upon an exciting career journey while helping us to create our future, determine our destiny, and Dare to be GREAT! We need professionals who want to Grow, take Responsibility, be Empowered, desire Achievement, and experience positive relationships built on Trust! So what are you waiting for? Be daring, be GREAT, be one of us!