Product Manager

Product Manager - 1300616

Description

Description
- Responsible for product management of the OpenWay Collection Engine product as the AMI Headend within the North American market.
- Develops product roadmap and product requirements specifications, based on analysis of market & business needs.
- Develops materials to enhance or distinguish product positioning in the marketplace.
- Be part of a global team with a focus on the North American market. Works with engineering, marketing and sales to develop new products or enhance existing products.
- Monitors competitive activity and market research, identifies customer needs.
- Reviews and updates the business model and pricing strategies.
- Located in Raleigh, NC with approximately 50% travel expected.
- Work closely with customers, sales and marketing to define product requirements for new software and enhancements to existing software products.
- Develop product roadmap and write product requirements documents for new or enhanced software. Keep them up to date to reflect current business needs.
- Work closely with engineering during product design, development, testing, and project management.
- Monitor product development progress to ensure it meets time to market.
- Develops various product-related documents including product specification and marketing collateral.
- Provide product leadership and coaching to internal staff.
- Provide support to our North American market sales team on product presentations to potential customers and bid proposals.
- Provide support to our professional services team.
Job Competencies
- Present and promote Itron product offerings at trade shows and other industry events.
- Adaptability - Adapts to change quickly, is open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needs, direction and new challenges.
- Customer Focus - Builds internal and/or external customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, solicits opinions and ideas from customers, responds to customers.
- Decision Making/Judgment - Recognizes problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, communicates decisions to others, and exercises sound judgment. Publicly and privately supports decisions.
- Knowledge - Understands and exhibits a working knowledge of own duties and responsibilities, has necessary job, product and customer knowledge, has necessary technical skills, understands company mission/values, keeps job knowledge current, is in command of critical issues.
- Productivity - Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.
- Quality - Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems, owns/acts on quality problems.
- Sales Skills - Develops new business, identifies and sells to customer needs, translates product features to benefits, has good listening skills, is sensitive to customers, delivers effective presentations, negotiates well, uses closing skills appropriately, and develops sales skills.
- Teamwork – practices commitment based management principles, listens to others and values opinions, shares knowledge, helps co-workers to meet goals, makes the most of individual strengths, welcomes newcomers, promotes a team atmosphere, and actively seeks out perspectives different from your own to get to the best solutions.

Experience:

This position requires a minimum of 5-8 years of related experience. The following is a listing of preferred educational, experience, and certification requirements. Bachelor’s degree with 5 years of experience in the Product Management discipline preferred. An equivalent combination of education, experience, and training may be used to satisfy the preferred requirements for the job.
- Has deep expertise in area of specialization
- Resolves complex issues in creative and effective ways
- Applies technical skills to a wide range of advanced technical issues Job Complexity Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results Interaction Deals with internal and external contacts to identify issues and resolve problems
- Networks with key contacts outside own area of expertise Supervision Determines methods and procedures on new assignments and may coordinate activities of other personnel Contribution Analyzes customer needs and identifies opportunities to meet them
- Creates new procedures and processes to drive desired results
- Coordinates activities of others and/or leads project teams Impact Impacts customer service, operational results and financial performance of the functional area Experience

Education: Bachelor's degree in related field or equivalent experience.
Travel: 30 - 50%
J2W:MON1
#J2WDICE Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.

Itron is an EOE AA Employer. If you require an accommodation in order to apply to this position, please contact (see below)
Itron is the leading provider of energy and water resource management solutions for nearly 8,000 utilities around the world. We offer end-to-end solutions that include electricity, gas, water and heat measurement and control technology; communications systems; software; and professional services. With nearly 10,000 employees doing business in more than 130 countries, Itron empowers utilities to responsibly and efficiently manage energy and water resources. .

Region: North America
Primary Location: Raleigh
Employee Status: Regular
TAG: Product Marketing
Job: Product Marketing

ID: 001