HR Manager - Org

Job Category: Human Resources
Location: Redmond, WA, US
Job ID: 831135-107192
Division: Human Resources

Key Accountabilities:
Microsoft IT employees make global impact on millions of customers and thousands of employees who use Microsoft software and services. The people of User Experience IT (UEIT) are dedicated to creating a great IT user experience for everyone who is a part of the Microsoft employee ecosystem worldwide. As an organization we are focused on catalogue Microsoft IT services that target end users, determine resource alignment for a transition-state organization, collaborate with Microsoft Businesses and build a foundation for the end user experience at Microsoft. We are a global organization with employees in 43 countries around the world.
n The HR Manager is accountable for executing the HR Plan for an assigned organization. Contributes business perspective and client requirements to the development of the annual HR Plan, which is formed by the HR Director - Org, HR GM and HR Director - Client. Commits to delivery of the HR Plan within the assigned organization(s). May deliver lateral work across assigned client or business (eg Employee Relations, Performance Management, Employee/Manager Development or Talent Planning and Management)
n Accountable for successful delivery of all HR programs and processes for the individual business or client. Key among these programs:
o Staffing Programs: Partners with Staffing to understand the Workforce Plan. Understands Global Diversity and Inclusion metrics and leverages opportunities to build diversity within the business.
o Employee Relations: Accountable for managing employee relations concerns, adhering to Microsoft and HR policy while following guidance from LCA. Drives resolution of issues, in collaboration with partners in staffing and legal and escalates when necessary.
o Compensation and Benefits: Collaborates with Compensation partners and delivers Compensation and Benefits support for the client business.
o Performance Management: Accountable for delivery of Performance Management processes, including Mid-Year Check-In and Performance Review, following the plan devised by the HRD - Org.
o Employee/Manager Development: Follows the local HR Plan to implement Employee & Management Excellence programs and build capability and effectiveness in the line organization.
o Diversity & Inclusion: Supports the engagement of business leaders and other HR colleagues on specific HR ROB components of the D&I plan (eg People Review, Mid-Year Review, Learning and Development). Partners with GD&I Manager and team to ensure D&I goals/plans are integrated in the ROB implementation.
o Global Mobility: Is accountable for ensuring that employees identified for international or domestic moves are provided with appropriate support and resources from the Global Mobility organization, in fulfillment of Microsoft programs, the Workforce Plan, and while adhering to Microsoft policy.
o MS Poll Planning: Supports business leaders in interpreting MS Poll results, and collaborates with these leaders to develop plans to address employee feedback.
n Accountable for talent planning and management for the client/business, in fulfillment of the HR Plan.
o Identifies Hipo employees and drives delivery of local programs for this population, following direction from the COE regarding line/center program responsibilities.
o Collaborates with HR Leadership to design talent planning solutions that will fulfill the HR Plan and serve the business. Supports delivery of People Review for the business through research and delivery of inputs to the People Review deck.
o Consults with clients and HR Leadership team to deliver planned organizational changes. Develops change management plan, manages communications and announcements. Manages re-deployment and force reduction.
o Execute reductions and employee communication per program, coordinating with legal and mitigating risk where appropriate.
n Collaborates with the HR Leadership team to diagnose and identify interventions needed to improve organizational effectiveness. Enables successful execution of organizational restructuring, in partnership with business leaders.
n Supports HR-related communications rollouts for assigned organizational client, ensuring that client is prepared to address HR programs and processes with accuracy and following the HR calendar. Collaborates with internal program leaders, addresses client concerns proactively, and ensures business compliance with HR programs.
n In partnership with HR leaders, is accountable for the organizational health of the assigned organizational client, and contributes to efforts to shape and evolve the business culture.
n May have accountability for horizontal work across the organization (eg driving HR program rollout and execution across the organization.
n Ensures the assigned organizational client organization follows Microsoft and HR policies and regulations, as well as local workforce laws. Ensures business leaders are making decisions and taking actions that are in accordance with them.

Skills and Qualifications
n Ability to manage HR Programs in a complex and Matrix business environment
n Strong communications skills
n Analytical skills with ability to identify systems strengths and weaknesses, and drive for continuous improvement
n Ability to partner across HR to deliver effective business solutions
n Business acumen and people acumen, and ability to influence business leaders at an executive level
n Experience with delivery of HR ROB
Education and Experience
Education Level Required BS/BA degree required, MBA or an advanced degree in HR preferred
Years of Experience Required 5 - 7 years of relevant work experience

This description has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Microsoft is an Equal Opportunity Employer (EOE) and strongly supports diversity in the workplace.

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