PROGRAM MANAGER

Job Category: Customer Service & Support
Location: Redmond, WA, US
Job ID: 835503-110181
Division: Services & Support

Senior Product Marketing Manager
Redmond, WA

Do you want to be a part of a team of over 20,000 support professionals? Is a $2.2B business something you want to contribute to? Does Marketing run through your veins? Microsoft Services has an immediate opening for a Product Marketing Manager in Global Business Support Services. You will be representing Premier Support Offerings to the field, sales segments, other Services groups and customers. This is an opportunity to affect CPE as well as revenue.

Microsoft Services is a diverse team of architects, engineers, consultants, and support professionals who help our customers transform their lives and businesses through technology-regardless of where they are on their journey. No other company has the breadth and depth of products and services that Microsoft does, and Microsoft Services is uniquely positioned to bring them all together. We strive to earn the confidence, trust, and loyalty of our customers by helping them get the most from their technology investments through planning, deployment, and support services.

The GBSS Field Enablement team is about empowering the field to be successful selling our Premier Support Offerings. As a Product Marketing Manager you are pivotal to enabling the field with content and information they can pass onto customers. This is a global position with touch points in every area Microsoft does business.

Major responsibilities include marketing of our next generation of Premier Offerings. We are undergoing a big change in the way we sell and market to enterprise customers. We need a sharp marketer with a strong skill-set to help lead the way. You will also own all reference/case study management including working with the area sales and marketing teams to source these wins. You will own all Premier digital assets including internal portals and external web sites. You will be working with a team of professionals to get messages out via these vehicles. You will be the role owner for the Premier Field Marketing Community - acting as a liaison between HQ and the areas.

The ideal candidate will bring the following successful experience and skills to this role:
- Outstanding verbal and written communication skills
- Value proposition level understanding of Microsoft products and services
- Exceptional cross-organizational collaboration, self- and interpersonal awareness, and leadership skills
- Proven record for delivery of successful business results and optimal customer satisfaction
- 5-8 years of Marketing success
- Superstar Powerpoint talent
- Strong team player
- University or bachelors' degree or equivalent experience is required

Our Field Enablement Team has great WHI scores and provides a good work-life balance. If you enjoy what you do every day and have 5-8 years of solid marketing experience, I'd love to talk to you. Contact (see below)

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SS:MCSS