Senior Online Merchandising Manager, World Wide Retail Channel Marketing

Job Category: Marketing
Location: Redmond, WA, US
Job ID: 836043-110649
Division: Marketing

The World Wide (WW) Retail Channel Marketing Team is looking for a passionate trailblazer for the Online Merchandising Group to drive the WW Online Retail presence for a number of multi-category initiatives. In this role, you will partner with our business groups (IEB, Office, Windows and Surface), Consumer Channels Group (CCG) Brand, Subsidiary Teams, Time Zone Leads, as well as our WW retailers (EG: FNAC, Best Buy, MediaMarkt, Harvey Norman, Amazon.com, etc) to ideate, create, and execute premium digital experiences for online and in-store.

Our multi-category projects are critical to the long-term success of our retail business. These include initiatives tied to Xbox LIVE, Electronic Software Download (ESD), Point-of-sale activation (POSA), Windows Ecosystem (or connected story) at Retail, and much more. Due to the cross-category nature of these projects, the candidate will have the opportunity to drive meaningful business impact across Xbox, Office, Windows, Surface and Phone in the US and Worldwide.

Ideal candidates will possess the following skills and experience:
Retail industry experience
Digital marketing knowledge
Consumer marketing experience
Partner management experience
Exceptionally strong written and verbal communication skills
Outstanding ability to be agile when working in a highly fluid, occasionally ambiguous environment
Passion for execution excellence
A strong, strong desire to innovate
Confidence to lead and drive for results across disparate groups
8+ years with online/digital marketing experience - including asset creation, vendor management, and analytics
8+ years marketing communications experience -- Tenacity for execution and sublime communication skills are imperative
5+ years with retail marketing and execution experience
3+ years project/program management experience

Core Competencies:
Consumer Marketing Strategy and Execution
Partner with the CCG and Business Group marketing teams to create premium retail digital experiences online
Leverage knowledge of retail landscape and digital marketing to drive best in class marketing execution
Lead projects that extend across cross-functional teams to plan, execute, and integrate marketing plans
Present plans to management and executive teams; participate in quarterly business reviews and annual budget planning

Partner Management:
Manage communication, confidentiality and deliverables to optimize relationship with Global business groups, subsidiary contacts, and US Team
Manage timelines and budget with external creative agencies in creating premium online experiences
Manage expectations and timely deployment of online assets to WW channel marketing account teams, and key retailer accounts

Business Management:
Track the success of digital marketing campaigns at retail by evaluating key indicators such as metrics, analytics, sell-thru rates, and revenue/manufacturing goals
Report all success metrics to upper management and utilize to drive change

Minimum Qualifications:
6 years online/digital marketing experience
4 years retail marketing and execution experience
Project/program management experience

MKG:CMG