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Job Details

 

Customer Service Specialist | Ghent | 1 years (Contract)

Location: Ghent, Belgium Country: Belgium
 

Customer Service Specialist | Ghent | 1 years

* Provide second line technical support
* Perform non-standard application installations
* Support first line agents in more complicated tasks
* Create new know-how solutions based on fixed issues
* Support and training of first line analysts
* Apply technical knowledge to meet resolution targets

Job description
* Provide second line technical support
* Perform non-standard application installations
* Support first line agents in more complicated tasks
* Create new know-how solutions based on fixed issues
* Support and training of first line analysts
* Apply technical knowledge to meet resolution targets

Requirements
* Good communication skills
* Excellent verbal and written English and Dutch
* Ability to work with minimum of supervision
* Experience with Windows environments, including Windows 7 & 10, MS Office and Active Directory
* Working knowledge of LAN, WLAN & WAN networks
* General knowledge of Virtual Private Networks
* General knowledge of Citrix environment would be an asset


Posted Date: 18 Jul 2019 Reference: JS -CR/053922 Employment Business: Gazelle Global Consulting Contact: Omar Khan