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Job Details


Tech & Hardware Product Manager (Hybrid) Permanent role (Permanent)

Location: Antwerp Country: Belgium

Location: Belgium, Hybrid (2 days per week onsite)

We are seeking a proactive self-starter who wants to help build our software and hardware products: going from a new version of our self-check-in kiosks or upgrades to existing ones, to integrations with third-party registration providers to maybe even entirely new products.

We want somebody who's up for the challenge of taking a (sometimes ambiguous) target, translating it into requirements, prioritising them and - together with the engineering teams - working on a solution that makes our customers happy. All in a timely manner! The ideal candidate is pragmatic and goal-oriented and maintains keen attention to detail in fast-paced settings.

They should be adept at multitasking across various roles and projects, displaying adaptable management and problem-solving skills to handle the complexities of diverse product development initiatives effectively.

We are a young and ambitious team that warmly welcomes anyone who wants to push things forward. In return - apart from your compensation package-, you will be able to enjoy a job with lots of flexibility and self-steering and with a lot of room to take the initiative and opportunities to travel abroad.

Experience Required: Min. of 3 years of development experience, preferably API & Integrations

Good to have product management experience 2+ years

Bonus: Experience in the Events industry

Qualification: min bachelor in a computer science, engineering or related field of study

Roles and Responsibilities:

- Enhance customer experience: Uncover and understand internal/external customer needs and translate them into requirements. Should be able to visit onsite events to identify challenges and gaps in the experience

- Facilitate Stakeholder Collaboration: Serve as the bridge between technical teams, product and business units, and external partners to prioritise features and ensure project alignment for Software and Hardware products.

- Create and Manage Product Roadmap: Develop the product roadmap outlining the life cycle, tasks, timelines, and objectives. Share and refine the roadmap with team input to align with strategic goals.

- Product Documentation: Write Technical Product/API documentation and manage it for internal and external customers. - Collaborate and Communicate with Teams: Work with internal teams, including developers, engineers, architects, quality assurance, and operations (project managers). Ensure requirements are fully understood and that implementation plans match expectations. Answer incoming questions about the product and its capabilities.

- Monitor and Optimize Performance: Assess and address technical risks, monitor product health, and set up monitoring dashboards and alerts.

- Hardware Compatibility Management: Responsible for overseeing hardware-related requirements, including printer compatibility with our applications and their integration, to ensure seamless functionality and user experience across all hardware components

Posted Date: 21 Jun 2024 Reference: JS Employment Agency: TALENT - IT Contact: David