Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies

Job Application


Please answer the following questions in order to process your application.

Email Address *
Do you require a work permit/Visa to work in the country of this job? *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
Attach a CV * 
Optional covering letter 
Clear covering letter
 * denotes required field
Additional Information:
First Name
Last Name
Home Telephone
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?

Key Privacy Information

When you apply for a job, JobServe will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobServe will keep a copy of the application for 90 days.

More information about our Privacy Policy.


Job Details


Business Analyst/Project Manager (Contract)

Location: Zaventem Country: Belgium

Our customer is seeking an experienced Business Analyst to join the Global Network Operations Programmes team based in Brussels.

This Team is managing the applications that underpin the optimal air cargo shipment processing from airport to airport.

As a Business Analyst you will be responsible for supporting the life cycle of the ACS toolset used by 10.000+ people globally for the seamless processing of half a million shipments per year. You will ensure its ongoing reliability and work on improvements to its functionality, service quality and operational efficiency. Hereto you will be managing assigned projects of business process and IT nature.

Service description

- Develop the ACS team use of the ACS toolset
- Intervene when problems occur to maintain the overall user satisfaction 
- Supervise bugs/requirements traceability information and record their status in the course of the project
- Liaise closely with expert users and It functions 
- Provide expertise and advice on best practice to senior stakeholders, user base and team colleagues
- Investigate, analyze and validate user request and manage requirements
- Uphold open communication/coordination with stakeholders on different levels
- Maintain close cooperation with the application developer(s) as well as IT functions
- Coordinate/assist with set up of test plans with the super-users
- Support release to production of applications


- Solid experience with business analysis and project management
- Air Cargo/Air Freight background is desirable/logistics/transport/warehousing
- Excellent English language skills
- Strong communication skills and interaction with senior management and users
- Team player who knows how to cooperate with others to achieve the targets
- Be able to work as part of a cross-functional and cross-cultural team
- Willingness to travel
- Be an active listener
- Experience in MS Office (Outlook, Word, Excel, Powerpoint, Project, Visio)
- Experience with collaborative tools such as Confluence/JIRA or willingness to learn

Posted Date: 22 Aug 2019 Reference: JS Employment Business: TALENT - IT Contact: anouck van den kieboom