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Job Details


Digital Workplace Analyst (Contract)

Location: Toronto, ON Country: Canada Rate: $76,131

Digital Workplace Analyst

York University is known for championing new ways of thinking that drive teaching and research excellence. Our 53,000 students receive the education they need to create big ideas that make an impact on the world. Meaningful and sometimes unexpected careers result from cross-discipline programming, innovative course design and diverse experiential learning opportunities. York students and graduates push limits, achieve goals and find solutions to the world's most pressing social challenges, empowered by a strong community that opens minds. York U is an internationally recognized research university - our 11 faculties and 24 research centres have partnerships with 200+ leading universities worldwide.

In this role you will be key in the support and maintenance of Office 365 applications and associated desktop, web and mobile application software. You will serve as a user liaison, providing guidance on business usage, communications, governance and change management for the digital workplace product suite. You will work closely with the University's user community, internal technical and business teams, vendors to ensure that current and future offering of enterprise Office 365 applications and related desktop software remains aligned with the University's academic, research and administrative goals. You will function as a technical lead on assigned projects, author documentation, trouble-shoot and resolve problems and make recommendations for expanding the digital workplace product suite.

To be considered for this opportunity, you will bring the following:

A Relevant university degree, eg, computer science; communications; information systems or an equivalent of 4 years recent experience (defined as within the last five years) working at York University and performing the same or similar tasks. This education equivalency is in addition to the experiential requirements outlined. You will also bring 3 or more years of continuous and progressive experience implementing and supporting enterprise digital workplace product suites in the last 5 years. Preference will be given to those with both MS Office 365 and Google G-suite experience. Experience in higher education sector would be an asset. Extensive experience supporting MS Office 365 and associated applications on Windows 10, MAC OSX desktop platforms and Android and IOS mobile platforms is a key requirement. Experience must include migration tool experience in one or more of Exchange and IMAP to Office 365 technology and experience in documenting and communicating technical solutions for both technical and non-technical audiences.

We offer comprehensive benefits and access to superb educational and recreational facilities.

York University is committed to Employment Equity and encourages applications from all qualified candidates. The University welcomes applications from all qualified individuals, including individuals within the University's employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. York University is committed to employment equity and diversity and a positive and supportive environment.

York University offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by York University regarding a job opportunity or testing, please advise if you require accommodation. Please note, only those selected for an interview will be contacted.

Posted Date: 24 Sep 2019 Reference: JSYUSA-12057 Company: York University Contact: HR & Recruiting Manager