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Job Details


CRM Developer/Dynamics Developer - Contract - £330 per day - Chester (Contract)

Location: Chester Country: UK Rate: £330 per Day

CRM Developer/Dynamics Developer
Day Rate: £330 (Outside of IR35)
Location: Chester
Start date: 20 March 2018
Proposed Days: 180
Forecasted End Date: 30 November 2018

We have been asked by a local authority to supply a CRM Developer/Dynamics Developer to assist with the next phase of a major Digital Transformation Programme.

Specific Experience Required:

  • Web services and the Dynamics CRM SDK
  • JavaScript, C# plugin development and .NET
  • CRM solution deployments, using the solution framework, including experience with source control management systems and continuous development/integration environments

The CRM Developer/Dynamics Developer will be involved in delivering the following functionality:

  • Notifications Inc. Bulk Email, Email, SMS
  • Payments (Online, Offline, and in-form)
  • Agent Access to a 360 view of the customer activity across all channels
  • Save and Resume
  • Agent Online support (Online Assistance to complete forms and navigation)
  • Agent Assist (Physical form assistance in town halls to complete forms and navigation)
  • Agent View (Telephony support to complete forms on behalf of residents)
  • My Account Inc. Tracking, Updates, Polling, Document retrieval
  • Document upload and Retrieval
  • Appointments (In-form, Offline and CRM Integration)
  • Identity and access management Inc. Resident, Organisation, Passwords/Shared Secret
  • Reset/Edit/Change Inc. Case Change, Update, Cancel, Refunds
  • Case Tracking and Updates


This role contributes to the next phase of a major Digital Transformation Programme which centres around the delivery of a Microsoft Dynamics CRM implementation.

The scope of the programme includes but is not limited to these services:

  • Blue Badge
  • Waste and Recycling
  • Waste Permits
  • Council Tax, Business Rates, Benefits, Emergency Assistance
  • Environmental Health
  • Licensing, Street lighting & Traffic
  • Building Control & Planning
  • Customer Complaints & Compliments
  • Registrations
  • Concessionary Travel
  • Street Cleansing & Community Wardens
  • Parks and Grounds
  • Car Parks
  • Schools Admissions/Applications & Free School Meals
  • Children's & Adults

Posted Date: 13 Mar 2018 Reference: JSPJ 060318188 Employment Business: TM Recruit Contact: Paul Jenkins