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Frankfurt, Germany - Euros Excellent Permanent Posted: Wednesday, 18 September 2019
 
 
Applicants must be eligible to work in the specified location

Presales & Project Manager (Contact Centre Solutions) - Frankfurt - Excellent plus benefits

Due to continued growth in Germany, our client are looking for a German-speaking a Presales & Project Manager.

The role
Presales & Project Manager is a strategic player in a service company like where the speed of implementation and the business support of customers are key to their success.

Reporting to the Head of Presales & Project Management, you will be responsible for managing customer projects in the area of cloud solutions for customer experience:

  • Collection and analysis of customer needs
  • Support of the commercial team in the response to RFQ
  • Parameter setting, acceptance and commissioning of solutions
  • Guarantee of compliance with commitments (cost, milestones, quality)
  • Consulting and support for client accounts

Expectations of the position:

  • Customer orientation, excellent interpersonal skills
  • Anticipation, proactivity, taking initiatives
  • Willing to travel
  • some contact centre experience

Experience Required

  • You have a technical university degree and significant experience in pre-sales and/or project management with a SaaS application editor.
  • You have an interest in new technologies and appreciate the contact with the technical and commercial teams, with whom a healthy and constructive collaboration is a key success factor.
  • You ideally demonstrate a good knowledge of the world of customer experience and in particular its operational challenges. You are at ease in a start-up culture where dynamism and flexibility will allow you to have an impact worthy of your involvement.
  • Excellent verbal and written communication in German and English is necessary for this position.

Frankfurt, Germany
IT
ASAP
Euros Excellent
Scene One Ltd
Allan Carlin 
JSPRSPMFR
18/09/2019 07:01:54

About Scene One Ltd

SceneOne is a niche IT, Consultancy and Healthcare recruitment and executive search organisation supplying resource to some of the biggest names in the UK market. Our services have earned us a reputation for delivering finite resource on tight time timescales and succeeding where other suppliers have failed. Ultimately our success has come from building relationships with our clients and blurring the lines between supplier, client, friend, and business partner.

We enjoy our longstanding relationships on many levels and are always open to embarking on another journey with organisations that share our understanding of integrity and open communication.


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