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Job Details


Data & CRM Product Manager (Permanent)

Location: London, N10 Country: UK Rate: To £85k base + benefits & bonus

My Client is a tech led Gaming company based in North West London.

They are now looking for a Product Manager with specific experience leading a Data team/squad. You need to have worked closely with co-located engineering teams and have set the direction of travel for data scientists and engineers to create applications that solve customer and business problems. You need to understand how data is integrated into marketing campaigns and CRM applications to increase customer loyalty and retention (eg recommendations, next best action, single customer view and personalisation).

You will have c. 5 years' experience in Product, either working in online gaming, a high volume transactional (HVT) consumer Internet environment or agency. You will be leading one or more cross functional product development teams/squads in your area and acting as the interface between business stakeholders and your multi-disciplined squads. You will contribute to the build out of a new Data Warehouse; plumbing together data sources and building internal applications. You will be working closely with Data Scientists to come up with next best recommendations for customers and using data to create effective loyalty, retention and marketing campaigns and making them into product features. You will have a deep understanding of customer, market, product and commercial opportunities and be able to translate these into objectives, framed initiatives and user stories setting the direction for the squads. You will own data product and it's features end to end including setting direction through discovery to delivery and subsequent iterations.

You should be able to understand and balance commercial needs against technical requirements and capabilities and have led discovery to identify and mitigate risks in key areas: commercial viability, technical feasibility, customer value and usability. You will be working alongside key decision makers to shape the overall road map and will own it for your area. You will have worked closely with researchers and product designers to prototype, test and learn to inform product development. You will have a strong understanding of Lean and Agile product development and have the ability to turn complex concepts into actionable recommendations. Ideally you will have worked in a properly "squadified" environment where your product vertical has its own commercials, marketing and PNL. This is an exciting opportunity to help shape this Company's evolution to next generation gaming.

Posted Date: 16 Apr 2020 Reference: JSKLVDATAPRODUCT3 Employment Agency: Tribal Solutions Contact: Katharine Le Van