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Job Details


IT Customer Service Manager (Permanent)

Location: Central London Country: UK Rate: £45k - £50k per annum + Benefits

IT Customer Service Manager

A brand new and exciting role has just arisen for an experienced IT Customer Service Manager to join a leading charity based in Angel, Central London. As the IT Customers Service Manager, you will be the glue within the team working closely with stakeholder, building relationships and resolving issues. This is a great chance for someone who wants to work for a leading charity enjoy, a brilliant working environment and learn new skills and develop your career.

As the IT Customer Service Manager, you will be responsible for all SLA's and OLA's while also ensuring that the Service Delivery team are working at their most effective. The IT Customer Service Manager will be working closely with a wide variety of IT teams, bridging the gaps between the departments and resolving issues between teams. Please note that this position is on a 12-month Fix term contract and you will be allowed to utilise the flexi working and working from home policy.

Skills required for the IT Customer Service Manager are:

- Proven relationship building skills
- An understanding and experience of working in various IT environments
- Great communication skills
- A broad range of technical skills

IT Service Delivery Manager/IT Manager/ITIL/Agile/IT Customer Service Manager

This is a great chance for a IT Service Delivery Manager to work for a leading charity and really help them to progress the IT environment further.

Salary: £45,000 - £50,000 + Excellent benefits

Location: Angel, Central London

Apply now for immediate consideration regarding this excellent opportunity.

Understanding Recruitment is acting as an employment agency for this vacancy

Posted Date: 21 Jul 2019 Reference: JS-BBBH4397 Employment Agency: Understanding Recruitment Contact: Harry Sansom