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Job Details


Junior IT Consultant/Desktop Support Technician (Mac Specialist) (Permanent)

Location: London Country: UK Rate: Approx £25k-£28k p.a.

Our thriving London-based IT Consultancy are looking to hire an IT desktop support consultant with 2 years + experience who wants to grow and progress as they look to expand.

You MUST have experience of formatting and setting up Macs, and ideally would have setup Office 365 profiles.

Any experience of setting up Firewalls would be highly advantageous.

This role though is much more than that, and will offer a great opportunity to cross train into infrastructure and implementation work for a company that strives to improve the structure and efficiency of IT systems of it's various clients.

IT consultants may be used to provide strategic guidance to clients with regard to technology, IT infrastructures and enabling major business processes through enhancements to IT.

You can also be used to provide guidance during selection and procurement as well as providing expert technical assistance, and may be responsible for user training and feedback. As an IT consultant, you may also be involved in sales and business development, as well as technical duties.

This is a customer facing role within a relatively small, laid-back team environment as well, so being both personable and presentable are highly desired traits for our client.

Your duties as an IT consultant will vary depending on the nature of the project, but may include:

  • Meeting with clients to determine requirements.
  • Working with clients to define the scope of a project.
  • Planning timescales and the resources needed.
  • Clarifying a client's system specifications, understanding their work practices and the nature of their business.
  • Travelling to customer sites.
  • Liaising with staff at all levels of a client organisation.
  • Defining software, hardware and network requirements.
  • Analysing IT requirements within companies and giving independent and objective advice on the use of IT.
  • Developing agreed solutions and implementing new systems.
  • Presenting solutions in written or oral reports.
  • Helping clients with change-management activities.
  • Designing, testing, installing and monitoring new systems.
  • Preparing documentation and presenting progress reports to customers.
  • Organising training for users and other consultants.
  • Being involved in sales and support, and where appropriate, maintaining contact with client organisations.
  • Identifying potential clients and building and maintaining contacts.
  • Act in the best interest of the business, staff and clients to keep a pleasant and harmonious working environment.
  • Act in a manner that promotes strong and loyal teamwork sharing knowledge and field experiences within the group.

Key Skills:

Apple Macs, Dropbox, ESET, watchman, Addigy, Sonicwalls, Firewalls, 2 factor authentication,Wasabi, Clouberry, iCloud, FileMaker, office 365, Team Viewer, Adobe, Atera, Vectorworks, Autocad, Sketchup, HP, Dell, Meraki and Mikro Tik Routers

Posted Date: 02 Apr 2020 Reference: JSKH/IT Employment Agency: Apps IT Ltd Contact: Resource Team