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Job Details


Data Analyst (Permanent)

Location: Birmingham, West Midlands Country: UK Rate: £30k to £40k per year

Data Analyst (QlikView/BI)

  • Data Analyst (Performance Reporting)
  • Based in Birmingham
  • Paying: £30k-£40k (+ excellent company benefits)

The Opportunity:

My client is currently looking for a Data Analyst (QlikView/BI) to assist with the performance management and reporting of a large technology multi-£m infrastructure maintenance contract. This will involve analysing live fault data of distributed technology assets and analysing and predicting future faults. Data will be sourced from a variety of databases and you will process the data and provide reports and dashboards. You will liaise with senior Operations Engineers and Field Engineers to repair and prevent faults. The successful candidate will be expected to be able to use this data to improve the service offering.

This role would fit someone with prior experience working in a operations/control centre dealing with asset management for the telecoms, utilities, electricity or IT infrastructure sectors.

Skills and Experience:

  • 3 years experience working with data reporting tools (QlikView, Power BI, etc.)
  • Ability to analyse and process large volumes of varied date
  • An understanding of technology maintenance contracts
  • Previous experience of coordinating teams of field engineers
  • An ITIL experience or knowledge would be beneficial

Role and Responsibilities:

  • Analyse data from faults on a live technology asset network
  • Coordinate the dispatch of engineers to conduct reactive and preventative maintenance
  • Use reporting tools to visualize data for internal and external stakeholders
  • Use data analysis techniques to implement a continuous improvement plan
  • Recommend ways to improve the effectiveness of the maintenance engineers activities
  • Manage multiple data streams and prioritize jobs accordingly


To learn more about how you can work as a Data Analyst in Birmingham; please call and speak with James Sample here at ISR Recruitment in our Manchester offices or please apply with your latest CV for an immediate call back in the strictest confidence.

Posted Date: 17 Sep 2019 Reference: JS-DAB Employment Agency: ISR Recruitment Ltd Contact: James Sample