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Job Details


Implementation Manager (Permanent)

Location: London Country: UK Rate: Circa £75K+ Bens

Implementation Manager
Our client, a software company who are based in London are currently looking for an Implementation Manager to join their Business Operations Team. You will report into the Regional Head of Professional Services in the UK and would have gained at least 8+ years within a similar role. As part of Professional Services, they help their client's right from the exploration phase through to the transition into BAU.

About the Role
Plan, develop and manage multiple projects at once, oversee more than 2-3 medium size to large projects, as well as a number of smaller initiatives.
Experience in leading compliance and risk implementations with deep understanding of regulatory obligations AML and consultative approach.
Implementation manager will work closely with clients, setting progress and revenue benchmarks, and maintaining momentum with the projects; with a strong commercial, finance and scope oversight.

Project initiation and exploration workshops with the client
Own, create and execute project governance for each client engagement
Lead and manage concurrent implementations for Tier 1 clients
Experience managing 'C' level stakeholders and sponsors
Effective project planning and tracking
Manage and track project effort and budget performance with a firm grip on scope
Manage resource allocation with strong commercial and business acumen
Collaborate with internal teams for the provision of infrastructure and software installation
Work in a fast paced/lean environment
Understanding of portfolio and project interdependencies management
Identify and manage project RAID with client consultation
Working with clients to establish and develop business and data requirements

About You
You will be a solution focused confident communicator and strong stakeholder manager.
Used to managing a range of client-side stakeholders through the project delivery process, you will be able to ask the right questions, to help clients and their tech teams solve problems and clear bottlenecks and barriers, to keep the implementation on track and drive to a successful delivery with satisfied clients.
You will have previously worked as a project manager and have experience of full life cycle IT implementations including requirements and technical team activity management.
Demonstrated success managing and delivering complex SAAS, or on-premise, product implementations tied to involved data integration; overseeing high productivity teams while managing complex projects, as an expert consultant.

Posted Date: 02 Jul 2021 Reference: JS Employment Agency: Incisive Ltd Contact: Hayley Silverstein