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Job Details


Fund Manager client services London £65k ICSA/STEP/ACCA. (Permanent)

Location: London Country: UK Rate: £65k

Fund Manager client services London £65k ICSA/STEP/ACCA.

Funds & Corporate Services


- Ideally a minimum of 10 years or more relevant financial services/professional experience, preferably in a client-facing role.

- As a result of study and experience, possess a comprehensive understanding and knowledge of working in a control environment.

- Proven supervisory/management experience.

- Strong IT skills, in particular strong Excel skills.


- Proven client handling skills.

- Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels.

- Ability to work under pressure and meet deadlines.

- A solution driven attitude to problems.

- Ability to work using own initiative and make decisions within corporate policies.

- Strong time management and organisational skills.

- The ability to effectively manage and motivate staff.

- Very strong technical skills in relevant area.

Purpose of the job

To work alongside the Associate Director, managing all aspects of client service provision to a varied portfolio of Alternative Investment and Corporate Services clients for which Client provides services and at all times to comply with the Policies and Procedures of Client (UK) Limited.

In addition to take responsibility for the management and development of a team, ensuring that a professional and high quality service is provided to clients and outside contacts at all times in accordance with regulatory requirements, and to work with the management team to develop and implement business strategies to support the growth and expansion of the business.

Main responsibilities

Administration Responsibilities

To take responsibility for the administration and accounting needs of a client portfolio of complex, demanding and/or high risk funds or other entities.

- To manage risk exposure by ensuring risk/review procedures are followed at all times and to be aware of the need arising for professional advice and to have a sound understanding of local regulatory matters. Monitor the risk profile of matters under administration and ensure that higher risk matters receive the appropriate level of attention and monitoring. Escalating any issues arising promptly to other members of the Management team and Directors as appropriate.

- To act as an authorised signatory in accordance with applicable transaction mandates when required.

- To take responsibility for situations where team members or management may require assistance in relation to client relationships and attend meetings with clients and other professional advisers.

- To manage the billing and aged debt position of client matters effectively.

- Take responsibility for the management of a team to include overseeing the daily workflow, monitoring risk exposure and allocating new matters.

- Provide technical guidance to the team members.

- Keep abreast of industry developments.

- During periods of absence, to ensure that Directors are fully briefed of any anticipated activities which may arise and that adequate resources are available to the team to maintain a high standard of service to clients.

General Management Responsibilities

- To participate in and contribute to management meetings and implement decisions taken or carry out any function/activity reasonably required by the Directors.

- To manage the flow of new business, liaising with Directors etc to ensure proper allocation and apportionment of new business or tasks to team members with the appropriate skills and experience.

- To take an active role in projects within the department to enhance the client delivery and increased efficiency of the business.

- To carry out any function/activity reasonably required by the Management team from time to time.

- Be actively involved in client take-on.

People Management Responsibilities

- To effectively manage the operation of a team of Administrators to ensure a positive and expeditious approach to all client work.

- In addition, Managers will take a lead role in recruitment, annual staff appraisals, manage absence and with support and guidance from HR, handle disciplinary and performance issues.


- Educated to A Level or Degree standard.

- Ideally the post holder will have completed a professional/relevant qualification to Professional Level (eg ICSA/ACCA).

- Keep up to date with Continual Professional Development requirements.

Posted Date: 29 Jan 2020 Reference: JSFUNDMANAGER Employment Agency: McCabe & Barton Contact: nicholas simic