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Job Details


ERP Trainer (Permanent)

Location: London Country: UK Rate: 60-80k per annum

ERP Trainer - Yardi Voyager

We are looking for a highly organised, driven Trainer to provide training of policy, business and system processes to the wider company.

In this role, you'll work within the Property Finance Operations (PFO) team to support the development, documentation and training of our clients standardised policies, business and system processes. This will focus on lease and financial management within Yardi Voyager, the ERP platform through which we manage all lease and finance data.

What you'll do:

Develop a training strategy for use across the business focused on delivering business and system processes for Property Management.

  • Work closely with PFO business analysts, internal property management and other finance teams to develop training documentation in English, incorporating jurisdictional requirements.
  • Work with 3rd party to translate documentation from English to local language in European jurisdictions.
  • Support implementation of training platform that can be used for self-service.
  • Provide on-site business process and system training to dedicated asset management and external property management users in train the trainer approach.
  • Maintain training register and feedback logs ensuring gaps are identified and resolved.
  • Work with PFO data quality analysts to identify key areas of concern, requiring additional focus for training.
  • Provide regular status updates to your manager and key stakeholders.

What you'll bring:

  • Your knowledge of commercial real estate. You have at least 3 years' experience in this area.
  • Your technology skills. Ideally, you have experience with Yardi Voyager or similar ERP. You're also proficient with Atlassisan collaboration tools and other Microsoft applications such as Teams.
  • Your knowledge of training techniques and delivery.
  • Excellent verbal and written communication skills. You can communicate up and down the organization with strong stakeholder management skills. Your English is fluent and an additional European language is an advantage.
  • Your ability to confidently hold training sessions across jurisdictions and manage the room.
  • Your strong analytical and organizational skills. You're well organized with the ability to manage and prioritise many simultaneous tasks, without compromising your excellent quality standard and attention to detail.
    • Your great team energy. You're a hands-on self-starter who works confidently and independently, and you also collaborate well with others.

If this is your next permanent position, please forward your CV and call me direct

Posted Date: 02 Dec 2022 Reference: JSYT1 Employment Agency: Prodapta Ltd Contact: Stuart Welch