Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies
JobServe
 

Job Application

 
 
 

Please answer the following questions in order to process your application.

 
 
Email Address *
 
Select your working status in the UK *
 
 
 
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
 
Attach a CV * 
 
Optional covering letter 
OR
Clear covering letter
 
 
 * denotes required field
 
 
 
Additional Information:
 
First Name
 
Last Name
 
Address
 
Country
 
Home Telephone
 
Mobile/Cell
 
Availability/Notice
 
Salary Expectation GBP
 
Approximately how far are you willing to travel to work (in miles) ?
 
 
 

Key Privacy Information

When you apply for a job, JobServe will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobServe will keep a copy of the application for 90 days.

More information about our Privacy Policy.

 
 

Job Details

 

Service Desk Analyst (Permanent)

Location: Salisbury Country: UK Rate: Up to £25k
 

A fantastic opportunity has arisen to join my clients Service Desk team based at their Head Office in Salisbury.

The role

The opportunity will involve supporting all areas of the business to analyse, detect, diagnose and resolve issues, whilst providing a high degree of customer satisfaction.

The Service Desk Analyst is required to be a confident communicator with a sound mix of analytical ability and customer service awareness gained within a IT Helpdesk/Service Desk/Call Centre environment.

Additional other main responsibilities include:

  • Installation, configuration, and maintenance of compute hardware, software, networks, mobile devices and printers etc
  • Document all incidents and how they are resolved via a service desk software and follow ITIL best practice
  • Active Directory management such as adding users, troubleshooting, user network access permissions, AD account administration etc
  • Supporting the VoIP administration

Experience required

  • Previous Service Desk/IT Help desk experience
  • Appreciation of Service Level Agreements
  • Active Director experience
  • Great working experience in troubleshooting MS Windows and MS Office
  • Microsoft accreditation or ITIL would be desirable

The required requires a confident communication with a sound mix of analytical ability and customer service awareness to succeed.

If you're looking for a new challenging role with good career opportunities please apply.


Posted Date: 25 Aug 2019 Reference: JS152219 Company: Leading Talent Solutions Contact: Steven Barren